08/29/2025
‘I didn’t think any of this was going to happen when you walked in the door.’
Dementia advisor Kelly visited George, who is caring for his wife living with dementia, to carry out an assessment and discuss the Priority Service Register.
‘During the visit, I noticed the house was cold and discovered they didn’t have central heating.’
‘Knowing the local fire service could offer additional support, and since George was nervous about other agencies visiting, I agreed to be present at the meeting.’
‘Over the following weeks, I attended several meetings between George and other services. By collaborating we provided suitable support to keep them warm. This included a grant-funded installation of a new boiler and central heating system in a home that previously had none.’
This was possible because of training through a £1.9 million partnership between Alzheimer’s Society and three UK gas distribution networks.
The Gas Distribution Network partnership aims to help people with dementia and their carers save money on energy and stay safe, but its scope has been far wider.
The two-year partnership has provided funding for dementia advisers, so we can reach even more people.
It’s also provided valuable training for 800 frontline staff on energy efficiency, getting help with bills, carbon monoxide awareness and the Priority Services Register.
