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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

One Call

For more than 30 years, One Call has served the workers’ compensation industry by arranging care for injured workers in partnership with our clients.

As a leader within a complex industry, we’re committed to streamlining the claims process. We start by creating a customized recovery plan for each injured worker, combining data and analytics with a holistic view of their physical, mental, and emotional health. From there, we utilize technology to connect injured workers with high-quality providers within our expansive network and across our comprehensive core solutions. We go one step further by layering on proprietary specialty programs focused on early engagement, appropriateness of care, and even workplace injury prevention, when possible, to ensure the best possible recovery outcomes. Our care coordination leads to real results. We alleviate costs and burdensome administrative work for our clients and position injured workers for high quality of life and long-term success, both in and out of the workplace. We strive to demonstrate the vital role care coordination plays throughout the claims process. This dedication consistently earns us the respect of our clients who entrust us to coordinate care for one million injured workers each year. Allow us the opportunity to positively impact the lives of your injured workers. Begin your partnership with One Call today! Learn more about our services and the people we serve by visiting our website: https://onecallcm.com/

Make a difference in the lives of injured workers and their families by joining the One Call team. Whether you are an experienced professional or just beginning your career, there are a variety of job opportunities available. Learn more by visiting: https://onecallcm.com/about/careers

03/25/2026

Workers’ compensation systems often emphasize documentation, protocols and cost containment. Yet behind every injury is a human being dealing with real‑world pressures that influence how they heal.

In a recent WorkCompWire article, Brian Murphy, PT, DPT, COMT, VP of Specialty Channel Strategy, explains how stress and sleep significantly influence pain perception, healing, resilience, and recovery outcomes for injured workers – making them critical drivers of recovery success.

Read more on our One Call blog: https://bit.ly/47eMvVJ.

03/23/2026

One Call simplifies ancillary care by unifying services through one technology‑enabled connection – reducing friction, improving coordination, and keeping treatment moving.

Let's deliver smarter care, together. https://onecallcm.com/

03/20/2026

⏰Last chance to register!

Be sure to join us this upcoming Monday, March 23 for an insightful webinar on the art of affirmation with Becky Curtis, founder of Take Courage Coaching and Director of Strategic Partnerships at Override. Guest speaker, Paul Curtis from Pain Coach Academy, will also be joining us for this exciting presentation.

During this session, you will gain a foundational understanding of affirmation – and discover a new way to offer encouragement to injured workers and improve return-to-work outcomes.

Gain essential knowledge and earn a Continuing Education credit – register today! https://bit.ly/4rq1l2E

03/19/2026

By optimizing processes and reducing administrative strain, we create a measurable impact across the workers’ compensation space.

Through the power of one connection, we're simplifying ancillary care and amplifying outcomes for injured workers, payers and providers alike.

Because you don't need another partner – you need one with the power to do more.

Smarter care starts with one connection. Connect with us today: https://onecallcm.com/.

03/16/2026

⏰There's still time to register for our spring webinar!

Join us Monday, March 23 for an insightful session on the art of affirmation with Becky Curtis, NBC-HWC, founder of Take Courage Coaching and director of strategic partnerships at Override.

Guest speaker Paul Curtis, NBC-HWC from Pain Coach Academy will also be joining us for this exciting webinar.

During this session, you'll gain a foundational understanding of affirmation – and discover a new way to offer encouragement to injured workers and improve return-to-work outcomes.

Don’t miss the opportunity to gain essential knowledge and earn a Continuing Education credit – register today! https://bit.ly/4rq1l2E

03/11/2026

⚖️Want to know the latest in work comp legislation?

Stay up to date with our monthly Legislative and Regulatory Wrap-Up.

March highlights include:
✔️Workplace Injuries Hit 20-Year Low
✔️Arizona Bill Could Shift Direction of Care Laws
✔️California Work Injuries return to pre‑COVID Levels

Learn more: onecallcm.com/resources/legislative-and-regulatory-wrap-up/

03/09/2026

Join us Monday, March 23 for an insightful webinar on the art of affirmation with Becky Curtis, NBC-HWC, founder of Take Courage Coaching and director of strategic partnerships at Override.

Guest speaker Paul Curtis, NBC-HWC from Pain Coach Academy will also be joining us for this exciting webinar.

During this session, you'll gain a foundational understanding of affirmation – and discover a new way to offer encouragement to injured workers and improve return-to-work outcomes.

Don’t miss the opportunity to gain essential knowledge and earn a Continuing Education credit – register today! https://bit.ly/3OVWrNE

03/08/2026

Women make up nearly 80% of our One Call team, and their impact is felt at every level of our organization.

As we celebrate International Women’s Day, we honor the incredible women who help us deliver smarter, faster, better care across our company – and the industry.

Happy International Women’s Day! 💜

03/06/2026

One Call is more than an organization – we’re a team of more than 1,800 incredible colleagues working together every day to simplify care and amplify purposeful outcomes for injured workers nationwide.

This Employee Appreciation Day, we want to say a heartfelt THANK YOU to our One Call team for their unwavering commitment to our mission and values. We are grateful for you today and every day.

03/04/2026

During Women's History Month, we recognize trailblazers like Marie Curie, whose innovations helped saved lives during World War I and transformed medical imaging.

She won the 1903 Nobel Prize in Physics for radioactivity research and the 1911 Nobel Prize in Chemistry for discovering radium and polonium. *

At One Call, our Diagnostics solution reflects that spirit of innovation through our comprehensive network and programs like Neurodiagnostic Clinical Review and Age of Injury. With one connected, technology‑enabled platform, we simplify care and drive better outcomes for injured workers across the diagnostic journey.

Learn more about our diagnostics solution: onecallcm.com/solutions/diagnostics/

*Source: NobelPrize.org

03/02/2026

After an injury, accessing the right durable medical equipment quickly is crucial.

One Call’s single, technology-enabled platform and nationwide DME network streamlines access to equipment, helping recovery move forward.

Discover how we simplify DME care coordination at.

Learn more. onecallcm.com/solutions/durable-medical-equipment.

02/25/2026

When recovery depends on the right devices, One Call brings the right teams together to simplify referrals and help workers receive the durable medical equipment they need.

Our connected platform tracks requests, coordinates providers and helps deliver faster care with measurable results.

Get started with your referral at myeasyreferral.com.

Smarter Care, Delivered Together.

Address

841 Prudential Drive Suite 204
Jacksonville, FL
32207

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+18666972680

Website

http://www.onecallcm.com/

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What We Do

We are the nation’s leading provider of specialized healthcare solutions for the workers’ compensation industry. We provide injured workers with the best care possible so they can get back to work and life faster.

From diagnostics and medical equipment to home healthcare, physical therapy and transportation - we’re proud to provide it all.