One Call

One Call For more than 30 years, One Call has served the workers’ compensation industry by arranging care for injured workers in partnership with our clients.

As a leader within a complex industry, we’re committed to streamlining the claims process. We start by creating a customized recovery plan for each injured worker, combining data and analytics with a holistic view of their physical, mental, and emotional health. From there, we utilize technology to connect injured workers with high-quality providers within our expansive network and across our comprehensive core solutions. We go one step further by layering on proprietary specialty programs focused on early engagement, appropriateness of care, and even workplace injury prevention, when possible, to ensure the best possible recovery outcomes. Our care coordination leads to real results. We alleviate costs and burdensome administrative work for our clients and position injured workers for high quality of life and long-term success, both in and out of the workplace. We strive to demonstrate the vital role care coordination plays throughout the claims process. This dedication consistently earns us the respect of our clients who entrust us to coordinate care for one million injured workers each year. Allow us the opportunity to positively impact the lives of your injured workers. Begin your partnership with One Call today! Learn more about our services and the people we serve by visiting our website: https://onecallcm.com/

Make a difference in the lives of injured workers and their families by joining the One Call team. Whether you are an experienced professional or just beginning your career, there are a variety of job opportunities available. Learn more by visiting: https://onecallcm.com/about/careers

❄️Season's greetings from One Call! While our offices will be closed on December 25 and January 1, we remain committed t...
12/15/2025

❄️Season's greetings from One Call! While our offices will be closed on December 25 and January 1, we remain committed to supporting you and your injured workers.

Please take a moment to review our holiday hours and learn about the modified process we’ve put in place to ensure urgent needs are handled quickly and efficiently. https://bit.ly/3YuOfFm

⚖️Want to know the latest in work comp legislation? Stay up to date with our legislative and regulatory wrap-up. This mo...
12/05/2025

⚖️Want to know the latest in work comp legislation? Stay up to date with our legislative and regulatory wrap-up. This month’s highlights include:

• New York Finalizes Fee Schedule
• Health Information Privacy Reform Act Introduced
• Home Health Services Drive Workers' Comp Costs

Learn more: https://bit.ly/3XAqrzy

In 2024, we launched Guidon, our newest Business Resource Group dedicated to uniting and empowering veterans, active mil...
11/28/2025

In 2024, we launched Guidon, our newest Business Resource Group dedicated to uniting and empowering veterans, active military, military families and allies at One Call.

Leading the charge is Aubrey Hemingway, Guidon Chair and Sr. Director of Procurement. He is also a proud Army veteran whose family's legacy of service includes the U.S. Marines and the Air Force. Military life taught Aubrey that success is never a solo mission, and just like our core values, he believes every goal requires teamwork and excellence.

This National Veterans and Military Families Month, we salute Aubrey and all who served, and continue to serve — both in uniform and in the work we do together helping injured workers.🇺🇸

Learn more about who we serve: https://bit.ly/4pz0s7A

11/27/2025

Thanksgiving is a time for reflection and gratitude. At One Call, we’re thankful for our remarkable team and valued partners who facilitate exceptional care for injured workers every day. From all of us, we wish you a safe and happy Thanksgiving!🦃

11/24/2025

🏆The O.N.E. Award recognizes “Outstanding and Notable colleagues doing Extraordinary work” to help simplify care and amplify outcomes — and our 2025 Q3 recipients did just that. Aligned with our core values, individual contributors and one team received awards in the following categories: Think Big, Go Fast, Deliver Awe, Care Deeply and Win Together. Congratulations to all recipients!🎉

⚖️Want to know the latest in work comp legislation? Stay up to date with our legislative and regulatory wrap-up. This mo...
11/19/2025

⚖️Want to know the latest in work comp legislation? Stay up to date with our legislative and regulatory wrap-up. This month’s highlights include:

• Mental Injury Claims Challenge Workers’ Comp
• CMS Finalizes Medicare Fee Schedule, Boosts Physician Pay
• California DWC Seeks Input on Utilization Reviews

Learn more: https://bit.ly/4o0uPTb

11/17/2025

⏰There's still time to join us this Wednesday for our November webinar!

Hear from Michelle Despres as she outlines the trends in obesity and diabetes in workers' compensation.

Register today! https://bit.ly/4ohTR0t

Last weekend, members of Guidon — One Call’s veterans business resource group — joined their families and colleagues to ...
11/14/2025

Last weekend, members of Guidon — One Call’s veterans business resource group — joined their families and colleagues to proudly participate in the Wounded Warrior Project Carry Forward 5K in Jacksonville, Florida. This special run is a tribute to injured veterans and service members.

As we celebrate Veterans and Military Family Appreciation Month throughout November, One Call is proud to support initiatives that recognize and honor the service and sacrifice of our nation’s heroes.

Who is the hero in your life? Share with us in the comments.

A big thank you to everyone who visited One Call at during National Comp 2025!Every conversation matters, and we’re gr...
11/13/2025

A big thank you to everyone who visited One Call at during National Comp 2025!

Every conversation matters, and we’re grateful for the opportunity to connect throughout the conference. We hope you left not only with a personalized keepsake but with a deeper understanding of our commitment to simplifying care and amplifying outcomes in the workers' compensation space.

11/12/2025

As National Comp wraps up, we hope you had a chance to check out our life-sized column right outside the showroom!

💡Did you know? One Call delivers an average cost reduction of 44% in ancillary costs — just one of the many outcomes we strive for in the workers’ compensation space. Because for us, successful outcomes are music to our ears.

Leave National Comp with a token of care from One Call!Stop by and take home a personalized keepsake—a luggage tag or ...
11/12/2025

Leave National Comp with a token of care from One Call!

Stop by and take home a personalized keepsake—a luggage tag or coaster engraved with your name, initials or a word of your choice by Nashville’s own calligraphy and engraving artist, AmandaScripts Calligraphy. It’s a small reminder of the personalized attention and care One Call brings to every referral.

Address

841 Prudential Drive Suite 204
Jacksonville, FL
32207

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18666972680

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What We Do

We are the nation’s leading provider of specialized healthcare solutions for the workers’ compensation industry. We provide injured workers with the best care possible so they can get back to work and life faster.

From diagnostics and medical equipment to home healthcare, physical therapy and transportation - we’re proud to provide it all.