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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

One Call

For more than 30 years, One Call has served the workers’ compensation industry by arranging care for injured workers in partnership with our clients.

As a leader within a complex industry, we’re committed to streamlining the claims process. We start by creating a customized recovery plan for each injured worker, combining data and analytics with a holistic view of their physical, mental, and emotional health. From there, we utilize technology to connect injured workers with high-quality providers within our expansive network and across our comp

rehensive core solutions. We go one step further by layering on proprietary specialty programs focused on early engagement, appropriateness of care, and even workplace injury prevention, when possible, to ensure the best possible recovery outcomes. Our care coordination leads to real results. We alleviate costs and burdensome administrative work for our clients and position injured workers for high quality of life and long-term success, both in and out of the workplace. We strive to demonstrate the vital role care coordination plays throughout the claims process. This dedication consistently earns us the respect of our clients who entrust us to coordinate care for one million injured workers each year. Allow us the opportunity to positively impact the lives of your injured workers. Begin your partnership with One Call today! Learn more about our services and the people we serve by visiting our website: https://onecallcm.com/

Make a difference in the lives of injured workers and their families by joining the One Call team. Whether you are an experienced professional or just beginning your career, there are a variety of job opportunities available. Learn more by visiting: https://onecallcm.com/about/careers

04/24/2026

When every step is connected, outcomes improve.

Clinical care is only part of the journey – coordination keeps timing, access and communication aligned.

We bring every part of care together to deliver better outcomes.

Learn how were simplifying care and improving outcomes: https://www.onecallcm.com/

04/22/2026

One Call simplifies work comp ancillary care through one connected platform.

With seamless, data-driven care coordination, we help improve outcomes, increase transparency and deliver a superior experience for both clients and injured workers.

That’s the power of one connection built for workers’ comp.

Learn more: https://onecallcm.com/about/about-one-call/.

04/20/2026

When services are spread across vendors, delays grow and progress slips.

We bring it all together to keep care on track and improve outcomes — one connection for every moving part in the workers' compensation process.

Smarter care starts with one connection. Learn more: https://onecallcm.com/.

04/17/2026

Dental needs can add stress to an already complex moment.

From provider access to clear communication, we help keep the experience simple for everyone involved.

Discover complex dental care – simplified: https://onecallcm.com/solutions/dental/

04/16/2026

One Call coordinates reliable, cost-effective transportation and language services, so injured workers get to the right appointment efficiently and with clear communication.

With shared visibility, data-driven coordination and consistent updates, injured workers and clients stay aligned throughout the care journey.

Learn how we're moving care forward: https://onecallcm.com/solutions/transportation-services/.

04/15/2026

Every workplace injury is a unique situation with its own set of circumstances. When did the injury occur? How did it happen? How much pain is the injured worker experiencing?

In a recent WorkCompWire article, Jonathan Luchs, MD, FACR, and Chief Medical Officer at Premier Radiology Services, provides insight into how we're leveraging our Age of Injury claims management tool, Radiology Advisory Board, and partnership with Premier to support clients through these challenges.

Read more on our One Call blog: https://bit.ly/3O8nVQ6.

04/14/2026

There's still time to register!⏰

Join us during Limb Loss and Limb Difference Awareness Month on Thursday, April 23, as certified prosthetist Jennifer McCarthy and Devin Peck, PT, DPT, present the full rehabilitation pathway for transtibial amputation rehabilitation, including:

• The injured worker’s history
• Surgical considerations
• Preparation of the residual limb for prosthetic use, and
• Ongoing physical and occupational therapy for fit and device function.

Don’t miss the opportunity to gain essential knowledge and earn a Continuing Education credit — register today! https://bit.ly/3PBcWyY

04/13/2026

Limb Loss and Limb Difference Awareness Month is a reminder of the strength it takes to rebuild after a life-changing injury and the importance of having the right support along the way.

At One Call, we help injured workers navigate recovery with coordinated care, advocacy, and resources designed to support healing, independence, and a successful return to life and work.

To everyone living with limb loss – and the loved ones, clinicians, and case teams supporting them – thank you for showing what resilience looks like every day.

04/10/2026

Each year, One Call honors a commercial colleague with the Brent Haines Award, recognizing a legacy of character, resilience, and dedication that continues to inspire our organization.

This year’s recipient, Commercial Account Manager Marianna Coan, embodies the very qualities Brent exemplified. Her more than 20-year journey with One Call is filled with perseverance, reinvention, and a deep commitment to serving others.

As she puts it, “When we ‘Own the Outcome’ and take ownership of the relationship in front of us, regardless of who that person is, we elevate the quality of work our entire organization delivers.”

🎉Congratulations, Marianna! We’re proud to have you on our team and grateful for the impact you make every day.

04/09/2026

Simplifying ancillary care starts with one connection. One Call unifies every step through a single, technology-enabled platform, reducing delays, improving coordination, and keeping claims on track.

Our solutions include:
• Dental
• Diagnostics
• Durable Medical Equipment
• Home Health & Complex Care
• Language Services
• OneSight™ Analytics
• Physical Medicine
• Prosthetics & Orthotics

Learn more: https://onecallcm.com

04/08/2026

⚖️Want to know the latest in work comp legislation?

Our monthly Legislative and Regulatory Wrap-Up has you covered.

April highlights include:
✔️New York advances workers’ comp reform
✔️National drug codes to shift to a 12-digit format
✔️Louisiana pushes for updates to workers’ comp fee schedule

Read about these topics and more! onecallcm.com/resources/legislative-and-regulatory-wrap-up/

04/07/2026

Transtibial amputation rehabilitation is an interdisciplinary program that coordinates physical therapy, prosthetic intervention, and a structured recovery protocol to restore functional independence reintegration into work and daily life.

Join us during Limb Loss and Limb Difference Awareness Month on Thursday, April 23, as certified prosthetist Jennifer McCarthy and Devin Peck, PT, DPT, present the full rehabilitation pathway, including:
• Review of the injured worker’s history
• Surgical considerations
• Preparation of the residual limb for prosthetic use, and
• Ongoing physical and occupational therapy for fit and device function.

Don’t miss the opportunity to gain essential knowledge and earn a Continuing Education credit — register today! https://bit.ly/3PBcWyY

Address

841 Prudential Drive Suite 204
Jacksonville, FL
32207

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+18666972680

Website

http://www.onecallcm.com/

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What We Do

We are the nation’s leading provider of specialized healthcare solutions for the workers’ compensation industry. We provide injured workers with the best care possible so they can get back to work and life faster.

From diagnostics and medical equipment to home healthcare, physical therapy and transportation - we’re proud to provide it all.