Please read below Refund and Cancellation Policy
*Refund Policy
At Perfect 10 Salon & Spa we work with each client to discuss treatment objectives and review likely outcomes, benefits and risks associated with each treatment. We offer individual treatment as well as significantly discounted treatment package options so each client may choose the approach that is best suited for their needs and budget. Once services are purchased they are good for 1 year from the date of purchase and they will not be refunded, however, to ensure our clients always receive the greatest experience at Perfect 10 Salon & Spa unused Perfect 10 service values (cash equivalent for remaining services) can be applied to any other Perfect 10 Salon & Spa service. For Skin Care Products and Make-up, all sales are final, however, should you have a skin reaction to one of the products, it can be returned for a full refund within 7 days of purchase. All injectable treatment sales (such as, but not limited to Botox, dermal fillers, laser treatments, facials, lash services, or chemical peels) are final; refunds or credits cannot be offered once treatment is completed. Aesthetics is not an exact science and how you may respond to a given treatment will vary from person to person. It is virtually impossible to predict results and therefore payments made for services are for treatments to be performed -- not for a specific result. Scheduling your appointment is your acceptance of these policies.
*Cancellation
In an effort to remain timely with our patient flow and allow for optimal client access, we have implemented the following cancellation policy:
• All clients are required to pay a $50 deposit at the time of booking an appointment (excluding follow-ups and free consultations) the deposit will be credited to the services rendered, in the event of a no show or cancellation less than 24 hours the deposit will NOT be refunded.
• Appointment times are reserved especially for you. Please be mindful of this if you are unable to keep your appointment. Providing us with a 24 business hour notice will help make this appointment available to another patient.
• In the event that you no-show or cancel less than 24 business hours prior to your scheduled aesthetic appointment you will incur a charge of $50.00 the first time. As a courtesy, we confirm appointments via email or text prior to scheduled appointments. If we have a cancellation on the schedule, we like to offer the time slot to a client on our waiting list, or who is calling for a same day appointment. Without notice of cancellation we are unable to do this. When a patient does not show up for a schedule appointment, another patient loses the opportunity to be seen.
*Children
For Safety reasons and insurance purposes, children are not permitted in any treatment room. We do not have facilities to care for children and children may not be left unattended in waiting area. We hope that you understand we cannot assure their safety in a professional environment. Thank you for allowing us to serve you!
-Perfect 10 Salon & Spa
