02/03/2026
Our incoming president and CEO, Allison Pendroy, is defining 2026 as the "Year of the Customer," prioritizing deeper insights into customer behavior and expanding technology to better serve the people and families at the heart of what we do. This piece in today's Senior Housing News highlights her vision and the organization’s strategic focus as we drive toward customer-centered innovation. Read more in the link below!
https://hubs.li/Q041GQZ20