StepOne Service Mercy Hospital Joplin

11/27/2025

Happy Thanksgiving from StepOne Service – Joplin!

Today we’re especially thankful for the individuals and families who trust us during some of their hardest moments. Your courage, honesty, and resilience inspire our work every single day.

We’re also grateful for the partners, providers, and community members who help make safety, healing, and support possible right here in Joplin. This community shows up — and we’re honored to show up with you.

If this holiday feels heavy, you are not alone. StepOne Service is here to help you take the next step toward safety and stability.
📞 Call 417-241-6161 to connect with support.

Wishing everyone a safe, warm, and peaceful Thanksgiving. 🧡🦃

11/24/2025

Proud of the incredible care team at our Joplin Mercy StepOne location. Their compassion shows every single day. 💚

Behind every StepOne success story is a team of compassionate professionals who care deeply about their patients and communities. Thank you to our staff, coordinators and healthcare professionals for the difference you make every day.

11/23/2025

Our hospital partners help bridge the gap in recovery care within their communities. 💙
We’re deeply grateful for every hospital that believes recovery deserves a safe, medical foundation—and for welcoming StepOne Service into your facilities to expand access to compassionate care.

11/11/2025

Today, we honor the brave men and women who have served our country with courage, sacrifice, and unwavering dedication.
🇺🇸 Happy Veterans Day. 🇺🇸

At StepOne, we understand that some battles continue long after service ends — trauma, stress, and substance use can weigh heavily. If you or a veteran you love needs support, we’re here.

✔️ Compassionate, judgment-free care
✔️ Quick access to services
✔️ Support for those ready to take their next step toward healing

📞 Intake line: 417-241-6161

You served our country.
Let us walk with you on the road to recovery.

On Veterans Day, we pause to honor the courage, service and sacrifice of those who have served our country. Thank you for your commitment and resilience. We're proud to support veterans on their journey towards recovery, health and hope.

11/06/2025

November is National Gratitude Month, and I can’t think of a better time to acknowledge the strength and courage we witness every day here in Joplin. Recovery takes bravery. It takes vulnerability. And watching someone choose hope — even when they’re scared — is one of the most meaningful parts of what we do.

To our patients: thank you for trusting us with such an important chapter of your story.
To our community partners and referral sources: thank you for believing in the work we do and for walking alongside us in support of recovery.
To our team: thank you for showing up with compassion, patience, and heart — every single day.

If you or someone you care about is ready to take that first step, StepOne Service at Mercy Joplin is here to support you. You don’t have to wait, and you don’t have to do it alone.

📞 StepOne Service Intake Line: 417-241-6161
(Confidential and judgment-free support, anytime.)

Gratitude reminds us not just how far we’ve come — but how much hope is still ahead.

10/29/2025

🌟 Prevention is about empowerment — not fear. Real change happens when we give people the tools, support, and confidence to make healthy choices that last.

If you or someone you love is struggling with substance use, StepOne Service can help. Call our confidential intake line at 417-241-6161 to speak with someone today.

Let’s build confidence, not fear. 💪

Fear-based prevention messages might grab attention—but they don’t change behavior. Programs that rely on scare tactics or one-time assemblies show no long-term effect on substance use and may even reduce trust between students and adults. Real prevention empowers young people with skills, support, and follow-up—not fear.

We support approaches that strengthen—not shame—our youth. Let's go beyond ""Just Say No"" and provide prevention education that inspires and teaches decision-making skills that have the greatest long-term impact.

10/24/2025

10/03/2025

October is Domestic Violence Awareness Month, and it’s so important to remember that the impact of abuse doesn’t stop at the relationship itself—it can affect every part of a person’s life, including their health and recovery. 💜

We’re proud that StepOne Service connects people not only to substance use resources but also to supports for safety, healing, and hope.

If you or someone you know needs help, please know you’re not alone and resources are available.

According to the "Survivors and Substance Abuse" report by the Battered Women's Justice Project (BWJP) women with a recent history of Intimate Partner Violence (IPV) had nearly six times the risk of problematic alcohol use compared to women with no IPV history.

StepOne is here to connect you to all types of resources when you need help - not just SUD issues. If you need support for domestic violence issues, call the National Domestic Violence Hotline at 1.800.799.SAFE (7233).

https://www.facebook.com/BatteredWomensJusticeProject

10/01/2025

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10/01/2025

Sometimes the hardest step is the first one. You don’t have to take it alone. 💚 Call 417-241-6161 to connect with StepOne Service and find the care that’s right for you.

Finding substance use disorder (SUD) treatment can feel overwhelming. You deserve to talk with someone who understands and truly cares about your health as you navigate a chronic illness. StepOne Service team is here to support you.

Every day, while planning discharges for our own patients, we stay closely connected to providers and resources so we can share the most up-to-date options to help you overcome barriers to care.

Where to begin --> Contact your local StepOne Service for guidance and timely connections to treatment—we’ll help you find the resources that fit your needs. To learn more, visit: https://steponeservice.com

09/30/2025

We are so proud to have Lauren right here in Joplin! 💚 Her passion and commitment make a lasting impact on the patients and families we serve every day. Thank you for being a true HOPE DEALER and reminding us all that recovery is about becoming the best version of yourself.

September is Recovery Month—a time to honor those taking their first steps toward healing and the dedicated staff who walk beside them. At StepOne Service, our team’s compassion and commitment ensure every patient is met with dignity, safety, and hope. This month, we celebrate both the courage of our patients and the extraordinary staff who make recovery possible.

At Mercy Hospital Joplin in Joplin, Missouri, Lauren Knight has been working diligently for several years to make sure that all patients who call the intake line are admitted promptly, or redirected efficiently to the appropriate level of care to ensure people have the best shot at entering long term recovery. She is passionate, focused, and highly professional within the hospital and with our patients. She is a true HOPE DEALER.

Lauren said that RECOVERY IS "becoming a better version of yourself."

08/15/2025

Important info when communicating about Substance Use Disorder: see below 💚

In recovery, language matters—and so does our response when someone uses again.

A lapse is a short return to substance use. A relapse usually means a longer pattern. Why this matters: Calling a lapse a relapse can make people feel like they’ve failed—but they haven’t. A lapse might be part of the process.

Recovery is not a straight line—it's a journey. When people stumble, choose language that supports and not shames the individual.