12/29/2025
Members of the Knoxville - IA Fire Department presented team member Rachel M., LPN, with a certification to recognize her ✨OUTSTANDING ✨ actions during a medical emergency last week.
Members of the Knoxville Fire & Rescue Department said, “Rachel's calm demeanor, sound clinical judgement, and decisive action played a significant role. Her preparedness, skill, and professionalism exemplify the highest standards of patient care and reflect great credit upon herself, West Ridge Specialty Care, and the nursing profession as a whole.”
Rachel truly is a rockstar and we were so pleased to learn an outside entity, within our community, also recognized how truly amazing she is. Thank you, Rachel, for all that you do for our residents and team at West Ridge Specialty Care!