12/16/2025
Warning to Families!
Be cautious of individuals making false promises or using deceitful tactics to sway your decisions when planning a funeral.
These scammers may use misleading statements, tricks or fraud to get business for themselves.
Know the warning signs:
• Unsolicited approaches with fake deals
• Misleading info about services and costs
• Pressuring you into making quick decisions
Don't fall victim!
CHAPTER 10. EMBALMING AND FUNERAL DIRECTORS
PART I. GENERAL PROVISIONS
§831. Definitions
(14) "Capper", "steerer", or "runner" means a person who, for monetary benefits or other considerations, procures or attempts to procure business at the direction of, request of, or in cooperation with a licensee by means of deceit, trick, fraud, or misleading statements.
(66) "Misrepresentation" means the act of giving a false, or misleading representation with an intent to deceive.
(80) "Solicitation" means the act or practice of any licensee, or any agent, employee, or person acting on his behalf, approaching a person or a group of persons to make a request or plea, or to urge someone toward a particular cause as it may pertain to the care, custody, or disposition of a dead human body.
(85) "Unethical or unprofessional conduct" as used in this Chapter means a standard of personal behavior by a funeral director, or embalmer, or both, or intern, or individual working under the authority of a temporary license not conforming to accepted, professional principles of the funeral service profession.
