At HealthQuest Esoterics we take pride in our ability to offer high impact actionable diagnostic results. From routine chemistry to high complexity toxicology and molecular diagnostics, our broad spectrum of testing coupled with our dedication to provide unparalleled customer service will exceed any expectations you may have for a clinical laboratory.
Comprehensive Menu: Routine to high complexity, largest customizable panels in the market.
Dedicated Service: Individually assigned services representative for faster needs resolution
Key Benefits
Consolidated laboratory services for easier office management.
Integrated laboratory results for more impactful patient triage.
Enhanced patient satisfaction from more patient-centric services.
Improved patient outcomes from overall service optimizations.
Billing
Due to the increasing complexity in health plans and the management thereof, billing for laboratory services have equally been made more complicated, and ultimately unpredictable. Similar to a clinic, it often times is difficult to confirm what coverage is available and what a patient’s responsibility would be, before the rendering of a service.
Because of this, HealthQuest is pleased to extend to clients our Patient Empowered Billing (PEB) program. When the patient has questions on their procedure, Explanation of Benefits (EOB), or invoice, they are encouraged to call our Client Services and Billing teams directly. The patient is empowered to ask any questions they want and provide comments/feedback to our team members regarding the service as well as the billing details thereof; all with the purpose of resolving patient concerns most easily and quickly as possible. The PEB program is our way of ensuring that patients stay in control of their healthcare spend.
Contact us today at cs@hqesoterics.com or 949-242-2260 to learn more.
