Complete Care

01/21/2026

Our Story, Our Mission 🏆

Rob Morris, CEO and Founder of Complete Care, shares a little bit about Complete Care's story and what drives us every day.

Complete Care has won more awards than any emergency care provider, but what we're most proud of is the trust our communities place in us. From our first location to our growing network across Texas and Colorado, we've stayed committed to one mission: providing exceptional emergency care with compassion, speed, and expertise.

Our awards reflect our dedication, but our real success is measured in the lives we've helped and the families we've served. Thank you for letting us be your trusted emergency care partner! 💙

Watch Rob's message to learn more about what makes Complete Care different.

01/20/2026

"Less than 10 minutes to arrival, Ray, the Technician was personable, efficient and informative" says David

★★★★★ Less than 10 minutes to arrival, Ray, the Technician was personable, efficient and informative

01/19/2026

What is a Concussion? 🤕

We know your head might hurt, you might feel dizzy or confused, and that can be really scary. But our doctors and nurses are experts at taking care of concussions. We'll check you out, make sure you're okay, and help you understand what to do next.

The best part? We'll have you feeling better in no time! Our team knows exactly how to help kids (and grown-ups too!) who bump their heads.

Scared you might have a concussion? We treat kids of all ages at
VisitCompleteCare.com

01/16/2026

Throat pain shouldn't be ignored — especially when symptoms intensify or don't improve with home remedies.

If you’re experiencing severe difficulty swallowing or breathing, Complete Care is here to help.

👉 See how we can treat sore throat and strep throat at VisitCompleteCare.com

01/16/2026

✨ Complete Care Fossil Creek in San Antonio was honored to welcome Rep. Mark LaHood for a tour of our emergency care facility. During his visit, he saw firsthand that Freestanding Emergency Centers are equipped with the same hospital‑grade imaging technology and on‑site labs required of traditional hospital ERs. We appreciate the opportunity to share how we serve our community with high‑quality, accessible emergency care.

01/14/2026

Did You Know? 🏥

Complete Care is a full-service ER staffed with emergency room trained personnel. We're not attached to a hospital, but we can provide all of the same services with lower wait times.

That means hospital-grade care without the hospital wait. From advanced imaging to lab work, minor injuries to major emergencies, our experienced ER team is ready to treat you quickly and effectively.

When you need emergency care, you shouldn't have to wait hours in a crowded hospital. Come to Complete Care and experience the difference of a freestanding ER!

👉 We're here 24/7, right where you need us at VisitCompleteCare.com

01/13/2026

✨ Complete Care was honored to welcome several state representatives for facility tours this past week, coordinated in partnership with the Texas Association of Freestanding Emergency Centers - TAFEC. Rep. Mark LaHood visited Complete Care Fossil Creek in San Antonio, and Rep. Donna Howard toured VIK Complete Care in Westlake this morning.
During these visits, TAFEC helped showcase how Freestanding Emergency Centers operate — with ER physicians, nurses, and CT technologists on‑site 24/7, along with the same hospital‑grade imaging equipment and laboratory capabilities required of traditional hospital ERs.
We’re grateful for the opportunity to highlight the vital role FECs play in delivering high‑quality, accessible emergency care to our communities.

01/12/2026

Meet Nancy, a rockstar nurse at The Emergency Clinic at Alamo Heights 🩺

Nancy is a seasoned emergency room nurse who has been with Complete Care for nine years. Known for her calmness under pressure, she's the person colleagues look to when chaos strikes.
Nancy moves with practiced precision, assessing, triaging, and treating patients with both skill and compassion.

Patients remember her for her reassuring voice and steady demeanor, while coworkers admire her ability to balance humor and seriousness in an intense environment. When she’s not working, Nancy enjoys spending time with her family, traveling, shopping, and working out.

Thank you, Nancy, for your dedication to our patients and our team! We're lucky to have you. 💙

01/09/2026

"Excellent care, caring staff and very clean: I was pleasantly surprised and highly recommend if in need. I visited Lakeway, called first and they ran my insurance and gave me an estimate. Doctor was efficient and friendly. Nurse friendly and caring.
They even called the next day to check up on me. I don't get that from my primary care." says Laura on Google

★★★★★ Excellent care, caring staff and very clean: I was pleasantly surprised and highly recommend if in need. I visited Lakeway, called first and they ran my insurance and gave me an estimate. Doctor was efficient and friendly. Nurse friendly and caring. They even called the next day to c...

01/09/2026

When Training Saves Lives 💙

You never know when what you learned in a first aid or CPR class will be needed.
Alison took our CPR training at Complete Care, and when her son started choking, she knew exactly what to do. Her quick thinking and the skills she learned in our class helped save his life.

Partnering with Republic EMS, LTD., every person we train is another potential lifesaver in our community. Every skill learned could be the difference between panic and action when seconds matter most.

01/07/2026

Dealing with a severe headache, neck stiffness, and nausea? It might not be “just the flu.” It could be something much more serious: viral meningitis.

👉 Read our latest blog to know when to seek medical help at VisitCompleteCare.com

01/05/2026

We're proud to offer CPR and first-aid classes to help scout troops meet their badge requirements! 🩺

Teaching young people these critical lifesaving skills strengthens our entire community and prepares the next generation to respond in emergencies.

Is your group too young for full certification? No problem! We'd love to provide them with a tour and talk about lifesaving skills. It's never too early to learn how to help others in need.

👉 Learn more about our community programs at VisitCompleteCare.com

01/02/2026

"Upon returning to Texas from a trip to Alaska, I was getting sick and could not get into see my internist. VIK Complete Care Lakeway was highly recommended by my son. I’m so glad I went to VIK Complete Care in Lakeway.

No appointment was necessary. The staff supervisor, Shawn, was very positive, kind and helpful guiding me through the paper work.

The wait time was not long at all. The R.N., Eliana, was wonderful. She.." says Murphy on Google

★★★★★ Upon returning to Texas from a trip to Alaska, I was getting sick and could not get into see my internist. VIK Complete Care Lakeway was highly recommended by my son. I’m so glad I went to VIK Complete Care in Lakeway. No appointment was necessary. The staff supervisor, Shawn, was ...

01/01/2026

New Year, New Goals ✨

From hitting the gym more often to spending quality time with family, learning new skills, and making healthier choices, our staff is ready to make 2026 their best year yet!

Now it's your turn! Drop your 2026 resolutions in the comments below. 👇 Here's to a healthy, happy, and successful 2026! 🎉

👉 We're here 24/7, right where you need us at VisitCompleteCare.com

#2026

12/31/2025

UTIs Are Painful, Disruptive, and Need Treatment Fast 💡

But not everyone knows when home remedies are enough and when you need antibiotics or further care. Cranberry juice? Increased fluids? Do these things work? Waiting too long can lead to more serious complications.

👉 Read our blog for guidance on UTI symptoms and treatment at VisitCompleteCare.com

12/30/2025

"Thank you for listening in regards to the back pain! First Dr that understood." says Adeline

★★★★★ Thank you for listening in regards to the back pain! First Dr that understood.

12/30/2025

Meet Dr. Dorton and learn why he loves working at Complete Care 💙

Dr. Dorton has been with us for almost 2 years, and his favorite part of the job? Actually having time to sit down with patients. To talk through their medical history, their current concerns, and sometimes just chat about sports.

That's what sets Complete Care apart. We're not rushing you out the door.

👉 If you're ever having questions or concerns, you're always welcome to come see us at VisitCompleteCare.com

12/19/2025

"I visited an Urgent Care a few days before going to Complete Care. The Urgent Care did not do a lung x-ray and missed that early stage pneumonia was starting. After a few days of getting worse I went to Complete Care. Drs. McAlister and Jonson and Nurse Steve found and treated the pneumonia and I’m back on my feet!" says Clint on Google

★★★★★ I visited an Urgent Care a few days before going to Complete Care. The Urgent Care did not do a lung x-ray and missed that early stage pneumonia was starting. After a few days of getting worse I went to Complete Care. Drs. McAlister and Jonson and Nurse Steve found and treated the pn...

12/18/2025

Vik Complete Care Westlake and Complete Care want to thank Republic EMS, LTD. for everything you do for us throughout the year. For always being a trusted partner in the community. Our holiday Christmas party was a time to reflect on the year behind us and to look forward to the year ahead. We are so grateful for each other, our partners and every member of our Lakeway, Bee Cave, Spicewood and Westlake communities.❤️ A very special thanks to Sonesta Bee Cave for the amazing event space. Happy Holidays everyone!!

12/17/2025

"Dr was fantastic. Professional knowledgeable and engaging. Quick diagnosis and prescription with complete instructions. Had bad flu symptoms but better in 18 hours. Thank you" says Robert on Google

★★★★★ Dr was fantastic. Professional knowledgeable and engaging. Quick diagnosis and prescription with complete instructions. Had bad flu symptoms but better in 18 hours. Thank you

12/12/2025

Merry Christmas to our Lake Travis ISD School Nurses-Our everyday heroes!
For every bump, bruise, and bellyache.
For every “I need a Band-Aid, “I fell down,” and “Do you have an ice pack?” For every quiet moment of “I don’t feel so good.”

You are there with compassion, patience, and care-keeping our students safe, supported, and able to learn. We thank you from the depths of our hearts and we are so proud to work beside the incredible nurses who help us care for our community’s children every single day. Thank you Lake Travis Education Foundation for your partnership.

🌲🌲🌲❤️

12/10/2025

"Wonderfull experience!!! The staff & Dr's are so nice, caring and uplifting. Talked with other friends who had been there and they said the same thing. Highly recommend." says Kim on Google

★★★★★ Wonderfull experience!!! The staff & Dr's are so nice, caring and uplifting. Talked with other friends who had been there and they said the same thing. Highly recommend.

12/07/2025

Thank you to Arthritis Foundation complete Care loves supporting pediatric arthritis research!