04/15/2026
One caregiver steps inside and visibly exhales. Another lingers for a quiet moment of encouragement with a colleague. Someone else only has time to grab a warm cup of tea and a cookie "to go" before heading back into their busy workday.
It’s all part of Tea for the Soul, a chaplain-led, drop-in staff support program that brings moments of pause, reflection, and connection directly to Penn Medicine Lancaster General Hospital units and departments.
“Through a welcoming space with tea, a calming presence, and optional conversation, we provide trauma-informed spiritual care that acknowledges the emotional and spiritual impact of healthcare work,” said staff support chaplain resident Julia Snyder, MDiv, who brought this national model to LGH. "There are no expectations. Just space to breathe."
At the program's heart is a simple message: ‘You pour out every day, let us pour into you,’ explained Julia, who warmly greets and serves guests after they select from a tray of specialty teas. “I have witnessed firsthand the emotional weight healthcare workers carry and the need for accessible, in-the-moment support within the clinical environment,” she added.
Tea for the Soul is open to all healthcare staff. “Every employee who contributes to the life and work of the hospital is welcome to participate,” Julia said. “All roles and departments experience stress, grief, and meaningful moments as part of their work caring for others.”