Prime Behavioral Health, LLC - Lancaster

02/16/2026

WE APOLOGIZE for the inconvenience of our normal credit card processing system being down now for over a week. We can still take payments in person or by phone if you provide the card information to us, but we cannot currently access any vaulted cards or run any automatic payments. Our merchant service provider assures us that all information is safe and has not been compromised, however, until they get things fixed on their end, we will need to manually enter your payment information. If this is too inconvenient for you, please come prepared to pay in cash or by check. We are at their mercy and are hoping to have things back to normal very soon. Please continue to bear with us through this process. It is a nationwide outage. Thank you so much.

02/12/2026

Our own William (Bill) Hargett will be the speaker at an upcoming marriage conference 2/27/26-2/28/26 at The REAL Church in Pickerington! If you want to learn, grow, and deepen your marriage relationship, please consider this weekend conference for only $25 per couple. Lunch and child care is provided at an additional cost. Please register via the link below. Bill will also be speaking in the 3 morning services on Sunday morning at no charge.

You don't want to miss a weekend spent with special guest speaker and Licensed Independent Clinical Counselor, Bill Hargett LPCC-S, as we dive into strengthening marriages, building deeper connection, and celebrating God's design for love.  Prices: $25 per couple | $10 per person for lunch | $1...

01/27/2026

Tuesday, 1/27/26, our offices are open! Please come into the office for your appointment or call if you prefer to switch to telehealth if your insurance allows. 

01/26/2026

Both offices will be open for “in -office” appointments on Tuesday,1/27/2026. If you are scheduled for an “in-office” appointment, but cannot make it in due to weather, please call the office as soon as possible to let us know you would like to convert your appointment to telehealth as long as your insurance plan covers telehealth visits. STAY SAFE AND WARM!

01/26/2026

Our Lancaster office is closed today, 1/26/2026 due to Level 3 snow emergency. Tuesday appointments will be converted to telehealth if we are still on Level 3.

01/06/2025

Telehealth via Doxy or phone call is an option if weather prevents you from coming into the office. We plan to have the office open on Tuesday, 1/7/25.

01/06/2025

During the winter season, check here for updates regarding appointments during inclement weather.

09/02/2024

Forever One Marriage Retreat has slots available 9/20/24-9/22/24 at The Ridge! If you want a weekend away from the grind, want to invest in your marriage, want to learn ways to deal with the struggles you may have in your marital relationship, and/or want to enjoy the peace and serenity of a beautiful country setting while laughing, praying, and making new friends, contact Bill Hargett or myself for more information. Also, there is information at

The intimate setting at The Ridge is perfect for creating a space for small groups so that you can feel comfortable and relaxed during the training sessions. However, it is large enough to allow private personal reflection as you enjoy the great outdoor spaces or the privacy of your own private

12/09/2023

We loved having our work family down to The Ridge for our annual Christmas dinner and gift exchange. Add in four wheeler rides and animal adventures…it made it the best ever! 😄 It’s awesome when your coworkers are such amazing people. I was having such a good time that I forgot to take pictures!!! I’m so bummed! But thank you all for such a great afternoon!

02/14/2022

We are currently accepting new adult patients who need late morning to mid-afternoon appointments only. We should be able to get you in within the next 3-4 weeks.

02/03/2022

Feb 3, 2022…announcement. Due to weather, all appointments will be conducted today via telehealth. Please go to our website at www.CareByPrime.com and find the link for your therapist on the home page. This will take you directly to your therapist’s virtual waiting room. If you have any payment due, feel free to make that from our website as well or call into the office next week to pay by phone. Thank you and have a safe day.

Prime Behavioral Health specializes in providing competent and caring mental health services in the Southeast Columbus area.

01/17/2022

With winter weather upon us, remember that in most cases, we can do telehealth instead of cancelling your appointment if you cannot make it to the office. Just give us a call to let us know you prefer this method.

Scheduling new appointments can be made by phone. Co-pays and payments still need to be made and can be made by card over the phone or through our website at

Prime Behavioral Health specializes in providing competent and caring mental health services in the Southeast Columbus area.