Psychiatry Associates of Kansas City

06/10/2024

We are proud to have a team composed of passionate people who are exceptional at what they do.

We strive to provide the best psychiatric care in Kansas City and to bring new and innovative treatments to the region. If you would like to be a part of a challenging and fulfilling team, please send your resume and cover letter to meredithk@pakconline.com

JOB TITLE: Physician Assistant (Non-clinical)

GENERAL SUMMARY OF DUTIES: Provides administrative and patient support to assigned physicians within the practice.

SUPERVISION RECEIVED: Reports to Clinical Director, Practice Administrator and physician(s).

SUPERVISION EXERCISED: None.

FLSA STATUS: Non-Exempt (Hourly with overtime)

ESSENTIAL FUNCTIONS:

1. Triages patient and pharmacy phone calls. Returns “actionable” calls. Call volume can exceed 300 per week.
2. Verifies medication requests, prepares prescriptions for physician signature, and handles refill requests within 24 hours.
3. Obtains prior authorizations for medications.
4. Enters data into electronic charts related to calls and physician inquiries.
5. Charts all calls received and the action taken.
6. Makes sure documentation is complete (with regard to information generated by the assistant) before the patient’s next visit.
7. Performs crisis intervention and routes calls appropriately.
8. Upholds all HIPAA Privacy and Security protocols and reports any inadvertent improper disclosures to the office manager.
9. Performs other related duties as assigned or on an ad hoc basis.

EDUCATION: Psychology degree (2 or 4 year), nurse (LPN or RN) credentials, or medical assistant credentials required.

EXPERIENCE: Minimum of 2 years physician support experience in medical practice.


KNOWLEDGE:

1. Basic understanding of medication scripting and distribution rules and regulations (e.g., controlled substance versus non-controlled substance) is required.
2. Crisis intervention phone triage knowledge is a plus.
3. Strong understanding of physician workflows, including paperwork processing requirements to complete the medical record is required.

SKILLS & ABILITIES:

1. High attention to detail, ability to multi-task, and the proven ability to complete tasks on time is paramount.
a. The ability to prepare routine paperwork in a timely manner is required.
b. Ability to maintain records in an orderly and complete manner is critical. Must be extremely organized.
c. Ability to analyze and solve problems by using good clinical judgment is required.
d. Ability to minimize patient call time and move through a heavy workload efficiently and effectively is mandatory.
e. Ability to work through dozens of calls and messages each day while performing other tasks in a timely manner.
2. Excellent interpersonal skills and the ability to communicate clearly and concisely with physicians is required.
3. Excellent interpersonal skills and the ability to communicate calmly, clearly and concisely with very agitated patients is required.
4. Ability to handle a large quantity of work in an occasionally stressful environment with a positive attitude is critical.
5. Substantial skill in using computerized programs and applications is required.
6. Ability to establish and maintain effective working relationships with physicians, external consultants, and co-workers is required.
7. Ability to prioritize patient and hospital needs as directed by the physician regardless of what the patient or hospital states is a priority yet maintain professionalism when the patient or hospital disagrees with your timeliness.

PHYSICAL/MENTAL DEMANDS:

1. Work may require hand dexterity for office machine operation, stooping and bending to files and supplies, or sitting for extended periods of time.
2. Possible eyestrain from significant computer usage.
3. Work will be stressful at times dealing with agitated patients.
4. Work may require long hours on a daily, weekly or monthly basis in order to meet patient and physician needs. Some overtime is expected.



ENVIRONMENTAL/WORKING CONDITIONS:

1. Work is performed in a typical, well-lighted office environment.
2. Work involves frequent contact with physicians, staff, patients, and hospitals.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

12/09/2022

A NAMI study showed that 64% of people with mental illness report holidays make their conditions worse. Transcranial Magnetic Stimulation is non-invasive, FDA cleared for the treatment of major depressive disorder. Help your patients with MDD. Learn more at Magstim.com

10/24/2022

05/25/2022

!!We Are Hiring!!

JOB TITLE: Psychiatric Doctors Assistant
ESSENTIAL FUNCTIONS:
1. Triages patient, hospital, and pharmacy phone calls. Returns “actionable” calls the same business day if. Call volume can exceed 300 per week.
2. Verifies medication requests, prepares prescriptions for physician signature, and handles refill requests within 12 business hours.
3. Obtains prior authorizations for medications.
4. Enters data into electronic charts related to calls and physician inquiries.
5. Charts all calls received and the action taken.
6. Makes sure documentation is complete (with regard to information generated by the assistant) before the patient’s next visit.
7. Performs crisis intervention and routes calls appropriately.
8. Handles disability and other paperwork within days of the request.
9. Upholds all HIPAA Privacy and Security protocols and reports any inadvertent improper disclosures to the office manager.
10. Performs other related duties as assigned or on an ad hoc basis.
11. Ability to oversee daily operations of department as well as managing employees time off, work flow and training.
EDUCATION: Psychology degree (2 or 4 year), nurse (L.P.N.) credentials, or medical assistant credentials preferred.
SKILLS & ABILITIES:
1. High attention to detail, ability to multi-task, and the proven ability to complete tasks on time is paramount.
1. Ability to prepare routine paperwork in a timely manner is required.
2. Ability to maintain records in an orderly and complete manner is critical. Must be extremely organized.
3. Ability to analyze and solve problems by using good clinical judgment is required.
4. Ability to minimize patient call time and move through a heavy workload efficiently and effectively is mandatory.
5. Ability to work through dozens of calls and messages each day while performing other tasks in a timely manner.
2. Excellent interpersonal skills and ability to communicate clearly and concisely with physicians is required.
3. Excellent interpersonal skills and ability to communicate calmly, clearly and concisely with very agitated patients is required.
4. Ability to handle a large quantity of work in an occasionally stressful environment with a positive attitude is critical.
5. Substantial skill in using computerized programs and applications is required.
6. Ability to establish and maintain effective working relationships with physicians, external consultants, and co-workers is required.
7. Ability to prioritize patient and hospital needs as directed by the physician regardless of what the patient or hospital states is a priority, yet maintain professionalism when the patient or hospital disagrees with your timeliness.

04/30/2022

DEA Take Back Day

04/16/2022

02/08/2022

The remedy is a new type of transcranial magnetic stimulation that's showing good results in just five days of treatment. For some patients, it's life-changing.

09/27/2021

Job Posting for INSURANCE ACCOUNT REPRESENTATIVE:

A highly busy and growing psychiatry office is looking for an energetic, conscientious and detail oriented individual who enjoys making a difference, being part of a team and who takes pride in their work to join our fast paced office.

PLEASE SUBMIT SALARY REQUIREMENT WITH RESUME

SKILLS & ABILITIES:

High attention to detail, ability to multi-task, and the proven ability to complete tasks on time is paramount.
Ability to prepare routine paperwork in a timely manner is required.
Ability to maintain records in an orderly and complete manner is critical. Must be extremely organized.
Contact insurance companies to check claim status.
Work denials from insurance remittance.
File appeals to insurance companies and/or insurance commissioner.
Excellent interpersonal and verbal skills and ability to communicate clearly and concisely with physicians and insurance companies is required.
Ability to handle a large quantity of work in an occasionally stressful environment with a positive attitude is critical.
Input all insurance information obtained into the computer system appropriately and bill insurance with a “clean” claim.
Review, discuss and collect patients’ balances due, and establish payment plans as necessary.
Perform any other duty that may be assigned to you within the established practices of the clinic and to the state/federal laws and/or regulations.
ALWAYS maintain professionalism.

ESSENTIAL FUNCTIONS:

Accurately and timely work all claim issues

Know how to read and EOB
Know how to file an insurance appeal
Know the claim process
Qualification:

· 3+ years of hands on experience as an Insurance Account Rep in a medical office

· Experience in NextGen is helpful but not required

· Must be computer savvy

· Excellent communication skills – written and verbal

· Ability to prioritize projects and strong problem solving skills

· Attention to detail is a Must

Besides a salary, we offer other benefits including, medical, dental, life, STD, LTD, paid vacation and sick days, 401k with a match scale, and Profit Sharing.

Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements. Only local candidates will be considered.

09/22/2021

PLEASE SUBMIT SALARY REQUIREMENT WITH RESUME

Primary Job Responsibilities:

Schedules patient appointments.
Obtains patient medical history.
Obtains and documents PHQ9 and Hamilton scales.
Explains TMS procedure and preparation to patients and makes them as comfortable as possible. Uses patient education materials as applicable.
Applies TMS helmet according to the pre-mapped coordinates of the brain. Delivers the treatment according to the physician’s order and monitors the patient during the procedure, gives and records the scales when appropriate, communicate all findings to the physician. Removes and clean helmet.
Observes the patient's behavior and creates medical record entry in the patient’s record.
Orders supplies such as mouth guards, ear plugs, cleaning supplies, and helmets. Cleans/maintains equipment, initiates maintenance repairs.
Establishes safety check system for equipment.
Completes paperwork, including fee ticket. Documents information in medical record.
Maintains TMS files.
Performs other duties as assigned.
Education: Completion of accredited EEG/RPSGT training program or medical assistant program. Not required but preferred CPR certified

Experience: Minimum one year of experience as EEG/Sleep Study technician or as medical assistant, preferably in clinic setting.

Equipment Operated: rTMS (repetitive Transcranial Magnetic Stimulation) by MagStim

Work Environment: Noisy, well-lighted exam room in medical office setting. Frequent contact with diverse individuals. Exposure to communicable diseases and other conditions common in a clinic setting.