04/15/2026
This week is National Public Safety Telecommunicators Week and we're taking a moment to recognize the people who are often less visible in the responder conversation.
Dispatchers are the first voice you hear - where every response begins. They're the ones who pick up when everything is falling apart. They absorb panic, gather critical information, coordinate response - and then take the next call.
What doesn't get talked about enough? The toll that takes.
Dispatchers experience secondary traumatic stress, burnout, and moral injury at rates that mirror the responders they send into the field. They carry the weight of every call - often without the same access to peer support, mental health resources, or even the recognition that what they do is, in fact, a public safety job.
This week, we see you. We honor you. And we're committed to making sure the conversation around responder behavioral health includes every voice on that radio.
