01/04/2026
đźš’ Lebanon Fire-EMS | 2025 Year-End Community Summary đźš‘
As we close the books on 2025, Lebanon Fire-EMS would like to share a full snapshot of the year—highlighting our call volume, response performance, and how we continue to serve our community.
đź“Š 2025 Call Volume
Total Calls: 851
EMS Calls: 585
Fire Calls: 48
Other Calls: 218
(Motor vehicle accidents, trees/wires down, service calls, and more)
🤝 Regional Cooperation
Automatic Aid Responses: 10
Mutual Aid Received: 46
Mutual Aid Given: 24
Strong partnerships with surrounding departments remain essential to serving a large, rural community.
⏱️ Response Times (2025)
Average First Apparatus Travel Time: 7 minutes, 44 seconds
90th Percentile Travel Time: 13 minutes, 55 seconds
For reference, NFPA 1710 standard for arrival is 5 minutes, 20 seconds on 90% of calls. Lebanon’s response times reflect the reality of protecting 56 square miles from a single, non-central fire station, a challenge we continue to evaluate as we plan for the future.
🚑 Simultaneous (“Stacked”) Calls
Total Stacked Calls: 128
Second Ambulance Staffed: 72 calls (55%)
Mutual Aid Required: 56 calls (45%)
🏥 Patient Care & Transport
Total Patients Transported: 361
ALS: 235 (65%)
BLS: 126 (35%)
Hospitals Served:
Sanford • Biddeford • Maine Medical Center (Portland) • Frisbie • Wentworth-Douglass • Portsmouth Regional
đź“… December 2025 Snapshot
The year concluded with a busy winter month:
Total Calls: 89
EMS: 57
Fire: 5
Other: 27
Automatic Aid Received: 3
Mutual Aid Received: 1
Mutual Aid Given: 1
Average First Apparatus Travel Time: 9 minutes, 47 seconds
90th Percentile Travel Time: 17 minutes, 59 seconds
📆 The December call calendar shown in this post highlights just how busy—and unpredictable—our days can be. Calls don’t arrive on a schedule. Some days are quiet, others see multiple emergencies back-to-back, often overlapping and requiring quick coordination, staffing, and regional support.
💙 Looking Ahead to 2026 — Our Vision & Core Values
As we move into 2026, Lebanon Fire-EMS remains firmly guided by the core values that define who we are and how we serve:
Community Engagement: Building strong, visible, and trusted relationships with our residents through outreach, education, and everyday presence.
Transparency: Openly sharing our performance, challenges, and progress so our community understands its fire-EMS system.
Good Stewardship: Responsibly managing the resources entrusted to us, ensuring decisions reflect fiscal responsibility and long-term sustainability.
Every statistic represents a neighbor in need. Thank you for your continued support, confidence, and partnership. We are proud to serve Lebanon—committed to these values today, throughout 2026, and into the future.
