Medical Service Company

Medical Service Company Caring for Life. Family-Owned & Operated Since 1950. Proud to be on the 2024 Inc. 5000 list!

Two-time recipient of the HME Excellence Award, representing the top Home Medical Equipment company in the USA! Founded in 1950, Medical Service Company (MSC) is a leading provider of sleep therapy, respiratory, home medical equipment, and healthcare services, headquartered in Cleveland, Ohio. We serve 28 Ohio counties and parts of Michigan, Indiana, Kentucky, Pennsylvania, New York, and Wisconsin, earning recognition as America's top home medical equipment provider through the HME Excellence award. In 2024, MSC achieved a significant milestone by making the Inc. 5000 list, a prestigious ranking of the fastest-growing private companies in the U.S., underscoring our innovation and dynamic growth. We are also a 12-time recipient of the NorthCoast 99 award, highlighting MSC as a top workplace in Northeast Ohio. Medical Service Company is accredited by the Accreditation Commission for Health Care. At MSC, we are dedicated to enhancing patient comfort and quality of life by offering a comprehensive range of home medical equipment and healthcare services. With over 70 years of experience, we’ve established ourselves as a company that cares, providing essential equipment and support to thousands of patients every year to improve their quality of life.

When was the last time you checked your PAP equipment? Regular maintenance helps keep your therapy effective and comfort...
03/19/2026

When was the last time you checked your PAP equipment? Regular maintenance helps keep your therapy effective and comfortable.
Using your PAP therapy each night is important, but caring for your equipment matters just as much. Good maintenance helps improve performance, reduce bacteria buildup, and extend the life of your supplies.
MSCMedicalShop carries everything from replacement masks to cleaning supplies and sanitizers. Shop here: https://tr.ee/bylVepRjWz

A little routine care can help keep your equipment clean, reliable, and working its best.

Ready to take the next step in your career? Join us in Toledo for open interviews 3/26 from 9 AM to 4 PM. Stop by and le...
03/18/2026

Ready to take the next step in your career? Join us in Toledo for open interviews 3/26 from 9 AM to 4 PM. Stop by and learn more about our team. No appointment required.
📍 2655 W. Central Avenue, Toledo, Ohio
Explore roles ahead of time: medicalserviceco.com/our-people/career

Spring break season is here, and whether you are heading out for a weekend getaway or a full vacation, your sleep therap...
03/17/2026

Spring break season is here, and whether you are heading out for a weekend getaway or a full vacation, your sleep therapy can go with you. Travel CPAP machines make it simple to stay consistent without adding weight or hassle to your trip.
These compact devices pack easily, set up quickly in unfamiliar spaces, and stay quiet enough for restful sleep wherever you land. Here’s a quick look at the two options we offer:
ResMed AirMini
• 0.66 lbs
• 29 dB
• Compatible with select ResMed masks
Luna Travel CPAP
• 0.14 lbs
• 30 dB
• Compatible with any CPAP mask
Both devices offer reliable performance, in flight use capability, optional humidification, and a two year warranty so you can sleep comfortably wherever your travels take you.
Shop now and use code SBREADY for 10% off: https://mscmedicalshop.com/travel-cpap/

Medical Service Company is adding a new “member” to our support team! The PAP Customer Service Team now includes Nora, o...
03/16/2026

Medical Service Company is adding a new “member” to our support team! The PAP Customer Service Team now includes Nora, our virtual assistant—available 24/7, to provide fast, reliable support for common PAP equipment issues, anytime day or night, including weekends and holidays!

Nora can help resolve common issues anytime they arise. During normal business hours, Nora can also connect patients directly to our expert live support team without additional steps or calls.

Expanded support access means better care, increased compliance with PAP therapy, and fewer delays. Your sleep therapy shouldn’t wait—and neither should support. Call 800-824-1400, and choose option 4 for the sleep line, then option 4 again for Nora.

Today is World Sleep Day, a great reminder to check in on your sleep health. Many people experience sleep apnea without ...
03/13/2026

Today is World Sleep Day, a great reminder to check in on your sleep health. Many people experience sleep apnea without even realizing it.
Common signs include loud snoring, pauses in breathing, daytime tiredness, and gasping during sleep. Contributing factors may include a high BMI, a narrow airway, smoking, alcohol use, or a family history of sleep apnea. If left untreated, sleep apnea may increase the risk of heart disease and high blood pressure.
The good news is that sleep apnea is highly manageable with consistent PAP therapy and proper equipment care.
Want support or more information?
Connect with CPAP users: https://bit.ly/4sP4XN9
Learn more: https://bit.ly/3WR4tZc

Tomorrow is the day! Visit us anytime from 9 AM to 4 PM on March 11 for open interviews across three MSC locations. Come...
03/10/2026

Tomorrow is the day! Visit us anytime from 9 AM to 4 PM on March 11 for open interviews across three MSC locations. Come meet the team, learn why our work matters, and discover how you can make an impact here. No appointment required.
📍 24000 Broadway Ave, Cleveland, OH
📍 7708 Green Meadows Dr, Suite C, Lewis Center, OH
📍 1355 Combermere Dr, Troy, MI
Check out open positions before you arrive: medicalserviceco.com/our-people/careers

Did you know that most falls occur inside the home, and up to 80% happen in the bathroom? Patient Safety Awareness Week ...
03/09/2026

Did you know that most falls occur inside the home, and up to 80% happen in the bathroom? Patient Safety Awareness Week is a valuable reminder of how important it is to stay safe, confident, and independent each day.
At MSCmedicalshop, we focus on mobility support that helps reduce fall risks in the places where they happen most. Our curated products are designed to promote safer movement at home and in the community.
Explore our selection of:
• Bath safety essentials
• Walking aids and mobility supports
• Lifts and transfer solutions
• Wheelchairs for a variety of needs
Your safety is our priority. Shop now and take an important step toward safer living.
Use code PATIENTSAFETYWEEK for 10% off Shop here: https://bit.ly/4cQBwWf

On International Women's Day and throughout Women's History Month, we celebrate and honor the women whose leadership, in...
03/08/2026

On International Women's Day and throughout Women's History Month, we celebrate and honor the women whose leadership, innovation, and resilience inspire progress around the world. We are proud to recognize the incredible women across our organization whose expertise and dedication strengthen our mission every day. Thank you for the meaningful impact you make on our customers, patients, and providers.

We want to thank every team member for the dedication you show each day. Your commitment to supporting patients, uplifti...
03/06/2026

We want to thank every team member for the dedication you show each day. Your commitment to supporting patients, uplifting one another, and living our core values truly makes a difference in every community we serve. Thank you for the compassion, professionalism, and hard work you bring to your role. We appreciate all you do. Happy Employee Appreciation Day!

Looking for your next career opportunity? Visit us on March 11 from 9 to 4 for open interviews at three of our locations...
03/05/2026

Looking for your next career opportunity? Visit us on March 11 from 9 to 4 for open interviews at three of our locations. Walk in anytime to learn more about joining our team. No appointment required.
📍 24000 Broadway Ave, Cleveland, OH
📍 7708 Green Meadows Dr, Suite C, Lewis Center, OH
📍 1355 Combermere Dr, Troy, MI
Explore roles ahead of time here: medicalserviceco.com/our-people/careers

Daylight Saving Time can affect your sleep quality, especially if you use PAP therapy. A few small adjustments can help ...
03/05/2026

Daylight Saving Time can affect your sleep quality, especially if you use PAP therapy. A few small adjustments can help keep your routine on track:
✔ Move your bedtime 10-15 minutes earlier each night
✔ Stay consistent with your nightly PAP routine
✔ Clean your equipment for a quick refresh for better comfort
✔ Get some morning sunlight to help reset your internal clock
A smoother spring forward starts with simple habits that support better sleep.

Exciting News at Medical Service Company!Please join us in congratulating Erik Hadden on his promotion to Vice President...
03/03/2026

Exciting News at Medical Service Company!
Please join us in congratulating Erik Hadden on his promotion to Vice President of Sales and Marketing. With more than 15 years in healthcare management leadership, Erik has been a strong leader at Medical Service Company (MSC), guiding health system operations across multiple markets and strengthening key provider partnerships.
Since joining MSC in 2020, Erik has advanced operational excellence, supported our key markets, and helped build high performing teams throughout the organization.

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7708 Green Meadows Drive, Suite D
Lewis Center, OH
43035

Opening Hours

Monday 10am - 4pm
Tuesday 10am - 4pm
Wednesday 10am - 4pm
Thursday 10am - 4pm
Friday 10am - 4pm

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Everyone deserves the proper equipment and supplies for their treatment, and the corresponding service, support and care to help make their life better. Medical Service Company is committed to improving patient comfort and quality of life by offering a vast array of home medical equipment and health care services. From respiratory equipment to sleep therapy services, we strive to provide an unparalleled level of patient care and support services. With our 65 years of experience in the home medical industry, we’ve established ourselves as a company that cares. Contact us to experience the best in today’s medical products and customer service.