03/04/2021
Our front office team plays a critical role at Little Smiles Dentistry in ensuring that we are providing our patients and their families with the best possible dental experience. As a front office receptionist, you'll be the first AND last person our patients and their parents speak with on their visits, you'll be the person they will learn to recognize on the phone, and you'll be the person our dentists, back assistants, and office manager rely on to manage all of the day-to-day front office tasks like managing live patients, managing appointments, verifying insurance, taking care of pre-authorizations/pre-treatment estimates, coordinate and communicate treatment plans and more! Your role is vital in helping cultivate a strong relationship with all patients so that we can earn their trust in order to provide them with amazing dental care. We are a family here at L*D and would love to find the right people to help transition into this family.
We are seeking a full-time or part-time receptionist to join our front office team for our growing Lewisville office. A high school diploma, at least 1 year of experience as a receptionist and bilingual skills (English and Spanish) are all required with preference for applicant with specific experience in a dental office. Pay rate start at a minimum of $13/hour but increase based on experience level.
Serious and interested applicants need only apply!
Duties include:
Providing high quality patient care from patient arrival to patient departure
Managing appointments (and other communications) through in-person, phone, text and email/web interactions with patient families as well as insurance/vendors/partners
Contact patients from different system call lists to ensure patients have reminders and opportunities to schedule necessary appts
Verifying patient dental insurance coverage and eligibility
Identify, submit and manage insurance pre-authorization and pre-treatment estimate requests on behalf of our patients
Coordinate for and present treatment plans to patient families
Handle all in-office payment processing
Ensure electronic records are accurate and up-to-date
Occasionally assist back office team with operatory preparation and patient intake
Assist team in keeping office clean
Assist with other office duties as needed
Ability to communicate verbally and in-writing in a professional manner
Ability to thrive in a fast-paced environment
Recommended skills:
1+ years of receptionist experience required
High school diploma (or equivalent) required
Bilingual ability (English and Spanish) required
Experience with dental software preferred (specifically Open Dental is strongly preferred), but not required
Flexibility to work in our Lewisville office from time-to-time is a plus, but not required
Quick learning and ability to handle a fast-paced environment
Dedicated and reliable with a strong work ethnic
Friendly, energetic and outgoing personality
If all of this sounds like you, then our family at Little Smiles Dentistry is ready for you to join us. We can't wait!
Job Types: Full-time, Part-time
Pay: $13.00 - $17.00 per hour
Schedule:
8 hour shift
Day shift
Monday to Friday
