11/11/2025
Dear valued customers, as we enter a season of increased cancellations, we want to acknowledge the significant impact this has on our small business. Our company has been built on flexibility for both our employees and clients, which has resulted in our staff relying heavily on their scheduled hours. To address this challenge, we are introducing a cancellation policy. Effective immediately, the first cancellation each year will be waived, the second will incur a $30 fee, and the third will be 30% of your recurring rate. This policy enables us to provide our employees with a measure of stability and especially through the holiday season! π We appreciate your understanding and support! πͺπΌπ