07/30/2023
Our women's only pelvic health and physical therapy office in Lihue is seeking a compassionate and organized Front Office Manager to join our team. As the Front Office Manager, you will play a crucial role in ensuring smooth operations and delivering exceptional patient experiences. You will be the first point of contact for our patients, requiring excellent communication skills and a welcoming demeanor.
Responsibilities:
1. Patient Scheduling: Manage the appointment schedule efficiently, ensuring optimal utilization of resources and accommodating patients' needs.
2.Insurance Authorizations: Verify and process insurance information, obtaining necessary authorizations, collecting co-pays, and maintaining accurate records.
3.Communication with Medical Professionals: Collaborate and coordinate with other healthcare providers, ensuring seamless patient care and timely exchange of relevant information.
4.Patient Education: Confidently and accurately explain the benefits of pelvic health and orthopedic physical therapy to potential patients, encouraging them to seek treatment.
5.Electronic Medical Records (EMR): Utilize EMR software effectively, maintaining patient records with precision and adhering to confidentiality guidelines.
6.Impeccable Clinic Appearance: Oversee the cleanliness and organization of the clinic, creating a comfortable and professional environment for patients.
7.Multi-Cultural Sensitivity: Exhibits awareness and respect for the diverse backgrounds and experiences of patients, ensuring a culturally sensitive approach to care.
8.LGBTQ+ Sensitivity: Demonstrate sensitivity and inclusivity towards LGBTQ+ patients, ensuring a safe and supportive environment for all individuals.
9.Social Media Management: Utilize social media skills to promote the clinic, engage with the community, and share relevant information related to pelvic health.
This is a full-time position, and the successful candidate will join a supportive and collaborative team dedicated to providing exceptional care to our patients. If you are a self-motivated individual with a passion for women’s healthcare and the qualifications mentioned above, we encourage you to apply.
To apply, please submit your updated resume and a cover letter detailing your relevant experience and why you believe you are the ideal fit for the Front Office Manager position at Wahine Wellness & Pelvic Health.
Applications can be sent to Michelle Pacilio at michelle@osmpt.com
We look forward to hearing from qualified candidates and building a stronger team to serve the pelvic health and physical therapy needs of Kauai’s wahines.
https://www.indeed.com/job/front-office-manager-edf07c7c2089e584
