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KeyBridge Medical Revenue Care

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Lima, OH
KeyBridge Medical Revenue Care

We’re engineered to be different. Leveraging a patient-care approach, KeyBridge is transforming the

KeyBridge is an expert provider of solutions with 100% of our focus in healthcare. Our patient-friendly revenue cycle solutions include (early-out), and services. Our team of professionals strategically implements cash management programs that enhance the revenue cycle while applying patient-friendly communication processes that increase goodwill and recover the maximum amount possible. Recognized as a #1 Best Place to Work, we know firsthand the business benefits of positive relationship experiences. And, our vision for “care in everything we do” provides our clients with excellent debt return, settled accounts and raving, happy patient advocates.

12/09/2025

Join us in celebrating Scott's 4th work anniversary at KeyBridge! As our President, Scott has strengthened our strategy, elevated performance, and championed a client-focused vision that drives our success. We're grateful for his leadership and the impact he makes every day.

12/05/2025

Today we're excited to celebrate Tami Piper, our Director of Client Success, on her 9th work anniversary!
Tami leads our Client Success & Integrations Teams — all with one goal in mind: delivering the best possible client experience throughout every stage of their relationship with KeyBridge. Her leadership, deep industry expertise, and commitment to continuous improvement make a meaningful impact on both our clients and our team every day.
Happy Anniversary, Tami! Thank you for your dedication, passion, and the positive energy you bring to KeyBridge. 💚

11/28/2025

🖤Happy Black Friday to all who celebrate! And please join us in celebrating Chancy's 3rd work anniversary with KeyBridge.
As our VP of Operations, Chancy leads our IT, Compliance, Client Success, BPO, Early Out & Bad Debt Teams. Her impact over the last three years has been extraordinary.
She has championed major technology advancements, strengthened workflows, and empowered our teams to work smarter and serve clients even better.
Thank you, Chancy, for your leadership, innovation, and dedication to KeyBridge! 💚

11/27/2025

Happy Thanksgiving from all of us at KeyBridge!

We're grateful for our clients, partners, and incredible team who make meaningful work possible every day.

Wishing you a holiday filled with connection, gratitude, and joy. 🦃

11/20/2025

We’re Growing Our BPO Team!

KeyBridge is expanding our Business Process Outsourcing (BPO) division and we’re looking for talented Medical Billing Specialists to join our award-winning team.

If you’re someone who loves solving problems, digging into denials, collaborating with others, and helping providers get paid accurately and efficiently—this is your chance to make a real impact in healthcare revenue cycle.

At KeyBridge, you’ll work with a supportive team, serve clients with empathy, and contribute to meaningful, patient-centered financial care.

✨ Interested in joining an 18-time Best Places to Work winner?
👉 Apply today! https://recruiting.paylocity.com/Recruiting/Jobs/Details/3679280

11/17/2025

Our FISH Committee hosted a Murder Mystery Dinner for the KeyBridge team and their guests and what a night it was! From creative costumes to in-character performances, everyone truly brought the mystery to life.

Thank you to everyone who joined in on the fun and to our amazing FISH Committee for planning another event that reminds us why is such a special place to work. 💚

11/13/2025

🔥 Nothing warms up Fall like a little friendly competition! Our Annual KeyBridge Chili Cook-Off brought the heat with 12 delicious entries, 5 judges, and plenty of taste-testing fun.
🏆 Congrats to this year's winners:
1st Place – Jenni Kephart
2nd Place – Michel Clement
3rd Place – Jenn Williams
A huge thanks to everyone who cooked, judged, and sampled—our team spirit (and spice level!) is always off the charts.🌶️ And a special thank you to the FISH Committee for hosting and planning this event, they knocked it out of the park per usual!

11/11/2025

To all veterans — including those within the KeyBridge family and the communities we serve — thank you for protecting our freedoms and inspiring us with your strength and service.
We are grateful, today and every day.

10/21/2025

Today marks one year since Lacey joined the KeyBridge Team as a BPO Team Supervisor — and what a difference she's made! With more than 20 years of experience in revenue cycle operations, denial management, and medical collections, Lacey brings deep expertise and a true passion for solving complex billing challenges.
From her early days in clinical care and medical office operations to training, auditing, and leading teams in both first-party and bad debt collections, Lacey has built her career around improving processes and empowering others. Her strength in training, auditing, and data analysis helps KeyBridge deliver the precision and efficiency our clients depend on every day.
We're grateful for your dedication, insight, and leadership, Lacey — and we can't wait to see all you'll continue to accomplish with our growing BPO team! 💚

10/13/2025

🎉 Happy National Patient Account Management Week! 🎉
October 12–18, 2025
This week, we celebrate and extend our heartfelt gratitude to the dedicated professionals in Patient Account Management who keep the heart of healthcare running. 💚
Your commitment to empathy, accuracy, and communication ensures patients receive exceptional experiences while keeping the revenue cycle flowing smoothly.
Thank you for all you do — your work truly makes a difference every single day!

09/18/2025

We are thrilled to welcome Jim Nowaczyk as our new Director of Business Service Solutions at KeyBridge!

With nearly 40 years in healthcare and 25 years dedicated to revenue cycle and finance, Jim brings an incredible depth of expertise to our Business Process Outsourcing (BPO) team. His career path includes leadership roles in hospital operations, managed care, revenue cycle consulting, and most recently serving as CFO for a critical access hospital.

In his new role, Jim will lead our Business Process Outsourcing (BPO) Operations, develop and implement strategies for business process improvements, monitor performance through key indicators and help drive client success. His provider-side experience offers a unique perspective that will benefit both our team and our clients—helping maximize collections, streamline workflows, and foster strong relationships.

Please join us in welcoming Jim to KeyBridge! 🎉

08/21/2025

🎉 Today we celebrate Luke Ralston's 18th work anniversary with KeyBridge!
Since joining us, Luke has been the driving force behind building and maintaining our secure, high-performing technology infrastructure. As our Director of Information Technology, he leads a talented team of developers and systems engineers who create innovative solutions that streamline operations and elevate the client experience.
Luke's deep expertise in IT strategy and system architecture is matched only by his commitment to collaboration and teamwork—qualities that have helped shape the strong, supportive culture we value at KeyBridge. Thank you for all you do for KeyBridge, Luke!

Address

2348 Baton Rouge
Lima, OH
45805

Opening Hours

Monday	8am - 7pm
Tuesday	8am - 7pm
Wednesday	8am - 7pm
Thursday	8am - 7pm
Friday	8am - 5pm

Telephone

+14199932900

Website

http://www.keybridgemed.com/

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About KeyBridge

We’re engineered to be different. Leveraging a patient-care approach, KeyBridge is transforming the #PatientExperience in the #RevenueCycle. We have pioneered a truly patient-first approach—coupling uncommonly trained patient advocates with custom technology and data-driven processes designed to help patients pay their balances.

We are 100% focused on healthcare—servicing providers, hospitals, physician groups, and other medical specialties. Our patient-friendly revenue cycle solutions include #RevenueManagement, #PatientBalanceBilling (early-out), #MedicalCollections, revenue cycle #AncillaryServices and team training with our series of #MasterClasses.

KeyBridge has earned a 97% patient satisfaction rating—a metric we measure on every patient call. And we deliver business services with results that lead to fanatically loyal clients.

KeyBridge has been recognized 11-times as a Best Places to Work by Modern Healthcare and InsideARM. We believe in people—and we’re intentional about how we treat ours. We believe a happy work environment results in passionate team members. And passionate team members are how we keep delivering the best possible services to our consumers and clients.