04/01/2026
𝗪𝗮𝗿𝘄𝗶𝗰𝗸 𝗘𝗠𝗦 - 𝗕𝘆 𝘁𝗵𝗲 𝗡𝘂𝗺𝗯𝗲𝗿𝘀
Here's our monthly look at stats for March, 2026. We handled over 400 dispatched 911 incidents (excluding scheduled and emergency transports), with most calls in Warwick Township (143) and Lititz Borough (112). Manheim Township added another 60 calls, with the rest spread across Elizabeth, Clay, Penn, and surrounding areas.
Looking at call types, the most frequent were for a sick person (85), fall injury (82), breathing problem (45), unconscious person (27), chest pain (24), medical alarm (13), heart problem (12), and psychiatric or emotional calls (11).
Most transports went to Penn Medicine Lancaster General (101) and UPMC Lititz (83), with additional volume to WellSpan Ephrata (32) and smaller numbers to Penn State facilities. We transport patients to the hospitals that best meet their needs.
Despite all those calls, our primary area received mutual aid coverage only 4 times. That's less than 1%.
We review this data regularly and make adjustments based on what we are seeing. That includes changes to staffing and deployment so that units are in the right places at the right times. One example of that was adding an additional paramedic and moving Brickerville to 24/7 coverage. That change was based on call volume and system demand. It gives us greater coverage flexibility and adds another layer of paramedic response in an area with limited resources.
This is the approach we take. Look at the data, understand the demand, and adjust so we can continue to serve the community effectively while still supporting surrounding areas when needed.