03/03/2019
Due to ArkSTART not be able to secure funding through the PASSEs, we regret to inform you that ArkSTART services (including mobile crisis) have ended. During the transition, we wanted to help provide contact information that may be of assistance. The information below was obtained from https: //humanservices. arkansas. gov/about-dhs/dms/passe
If you are assigned to a PASSE’s, contact your Care Coordinator. If you do not have that number available, below are numbers for each of the PASSEs:
Arkansas Total Care (ATC INC)
www.arkansastotalcare.com
1-866-282-6280
Empower Healthcare Solutions
www.getempowerhealth.com
1-866-261-1286
If you are a provider: 1-855-429-1028
·Summit Community Care (APC PASSE LLC)
www.summitcommunitycare.com
1-844-405-4295
If you are a provider: 1-844-462-0022
If not assigned to a PASSE or if you have issues that cannot be addressed through your PASSE, DHS PASSE Provider Call Center will be staffed with DHS employees to answer questions or assist providers with issues.
DHS PASSE Call Center Line: 1-888-889-6451
Hours: Monday – Friday 8:00am to 6:00pm;
First two weekends of March: Sat &Sun 8am to 8pm
DHS PASSE Call Center email: passe.provider.questions@ dhs.arkansas. gov
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