ICM Independent Case Management, Inc. (ICM) is a not-for-profit organization that provides in-home support.

ICM is a not-for-profit organization that provides home and community-based supports to individuals with intellectual and developmental disabilities (IDD) and aging adults throughout the state of Arkansas. Created in 1988, ICM began as a pilot project in partnership with the State of Arkansas to implement a 1915c Medicaid home and community-based supports waiver for people with IDD. Today, ICM supports over 280 people with IDD and has approximately 600 employees. The majority of funding stems from Medicaid services that ICM provides to people with IDD within their homes and communities. Other state-wide services include therapies for children with autism, an innovative community center in Little Rock, foster care, and employment supports for people with IDD. To support pre-employment skill readiness, ICM owns and operates three retail stores in Little Rock and a fried pie manufacturing business in Prescott. The main administrative office is located in Little Rock, Arkansas.

Families and customers are at the center of every milestone we celebrate. Their trust is what makes our work make a diff...
02/20/2026

Families and customers are at the center of every milestone we celebrate. Their trust is what makes our work make a difference. It was a big day for ICM, and we’re humbled and proud to walk alongside this community every step of the way.

✨ Proud to Partner for Arkansas ✨ICM is honored to be a Gold Sponsor for the 2026 Arkansas Autism Walk & Festival alongs...
02/20/2026

✨ Proud to Partner for Arkansas ✨

ICM is honored to be a Gold Sponsor for the 2026 Arkansas Autism Walk & Festival alongside the Arkansas Autism Foundation.

We’re grateful for the opportunity to serve with partners who share our commitment to supporting individuals with autism and their families while strengthening communities across our state.

We can’t wait to walk, celebrate, and connect on April 4th, 2026

Learn more about ICM: www.icm-inc.org

💙✨ GOLD SPONSOR SPOTLIGHT ✨💙

We are excited to recognize ICM as a Gold Sponsor for the 2026 Arkansas Autism Walk & Festival!

As we celebrate Ten Years. One Community., we are incredibly grateful for partners like ICM who believe in strengthening communities and supporting meaningful causes across Arkansas. Their generous support helps us continue raising awareness, providing vital resources, and creating an inclusive event for individuals with autism and their families.

Join us on Saturday, April 4, 2026 at War Memorial Stadium as we walk, celebrate, and stand together for the autism community! 💙🧩

Thank you, ICM, for your support of the 2026 Arkansas Autism Walk & Festival!

Interested in learning more about ICM -https://icm-inc.org

Love to fish? Enjoy reading? Have a green thumb?Many of our customers do too, and they are looking for someone to share ...
02/18/2026

Love to fish? Enjoy reading? Have a green thumb?

Many of our customers do too, and they are looking for someone to share those everyday moments with.

We are searching for compassionate and dependable Direct Support Professionals who want to help individuals remain independent in the communities they love. In this role, you will support daily routines, encourage independence, and spend meaningful time doing the things that bring joy and connection, whether that is tending a garden, taking a walk, or sharing a favorite hobby.

You will be paid to make a difference, and sometimes that difference looks like planting flowers together, running errands, or simply enjoying time in the community.

It is more than a job. It is the perfect partnership.

Apply today and help create more moments that matter. www.icm-inc.org

Meet ICM customer, Evie! Evie is a bright and bubbly child who shines wherever she goes. She loves cheerleading and gymn...
02/13/2026

Meet ICM customer, Evie! Evie is a bright and bubbly child who shines wherever she goes. She loves cheerleading and gymnastics, always eager to practice her jumps, tumbles, and spirited routines. Whether she’s perfecting a cartwheel or learning a new cheer, Evie gives it her all with a big smile on her face. Evie treasures spending time with her family, laughing, playing, and making sweet memories together. She truly brings joy to everyone around her.

If you’d like to learn more about how ICM supports children like Evie in building skills, confidence, and independence, visit our website or reach out to our team today. We’d love to connect with you! www.icm-inc.org

We are proud to recognize Selena for her many years of dedicated service with ICM. One customer’s family, living states ...
02/06/2026

We are proud to recognize Selena for her many years of dedicated service with ICM. One customer’s family, living states away, shared that they are able to sleep at night knowing the support and consistency Selena provides each day. Moments like this reflect the heart of ICM’s mission—building trust, promoting independence, and supporting individuals and families where it matters most. Thank you, Selena, for the difference you continue to make.

💜 Every Step Forward Matters 💜These photos feature two sisters in ICM’s Autism Waiver program and the progress happening...
02/04/2026

💜 Every Step Forward Matters 💜

These photos feature two sisters in ICM’s Autism Waiver program and the progress happening through everyday moments.

From their mom:
“Both girls are making great progress. They love therapy. The words just keep coming.”

Through play, communication, and skill-building, our team supports meaningful growth at home and in the community.

Learn more about ICM’s Autism Waiver services:
👉 icm-inc.org

Serving families statewide across Arkansas

01/29/2026

The ICM administrative office will remain closed through Friday, January 30th, due to the continued impacts of recent inclement weather. We appreciate your flexibility and understanding.

Send a message to learn more

Snowed in? Support can still come to you. 💜When getting out isn't an option, in-home support can help with everyday need...
01/28/2026

Snowed in? Support can still come to you. 💜

When getting out isn't an option, in-home support can help with everyday needs and peace of mind.

At ICM, we provide flexible, personalized care. Message us to start a conversation. or learn more by visiting our website www.icm-inc.org

01/28/2026

The ICM administrative office will remain closed Thursday, January 29th, due to the impacts of recent inclement weather. Thank you for your flexibility.

Send a message to learn more

01/27/2026

The ICM administrative office will be closed Wednesday, January 28th, due to inclement weather. We appreciate your patience and understanding.

01/26/2026

The ICM administrative office will remain closed tomorrow, Tuesday, January 27th, as a result of weather conditions. We appreciate your patience and understanding.

Send a message to learn more

Address

1525 Merrill Drive
Little Rock, AR
72211

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+15012280063

Alerts

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Our Story

ICM started in 1988 as a pilot funded by the state to implement individualized community supports provided in the setting of choice to those who have developmental and intellectual disabilities. We were the first organization in Arkansas doing so.

We began in a tiny home thirty years ago and have since expanded to serve in every county of Arkansas and have several administrative offices. We are able to meet your needs, no matter the location. Around 700 passionate employees reach over 300 clients through our vast programs that we have established.