Encore Healthcare

Encore Healthcare Encore Healthcare empowers HME providers & payers with the Nexus respiratory software platform.

Imagine a world where your RTs don't have to log into multiple disparate vent portals, spreadsheets, analytics platforms...
02/03/2026

Imagine a world where your RTs don't have to log into multiple disparate vent portals, spreadsheets, analytics platforms, and personal notes...

How productive would your respiratory team be if they could log into ONE dashboard to see a COMPLIANCE status of every patient in your vent population?

How much time would that win back into your operations?
How many more patients would they be able to serve?
How much better would your patients feel if they had a specific outcomes-based plan of care provided for them without needing to "figure it out"?

We've consolidated all of the systems... we've integrated all of the data into ONE source of truth, and we've built the solution just for you.

You deserve this freedom... available (literally) at the flip of a switch.

Let's talk about what ComplianceHub by Nexus would look like within your daily operations.

Most DME leaders agree on one thing: ventilator patients sit at the intersection of the **highest clinical complexity, t...
01/28/2026

Most DME leaders agree on one thing: ventilator patients sit at the intersection of the **highest clinical complexity, the most operational demand, and the greatest financial risk** in the business. They require specialized expertise, constant monitoring, airtight documentation, and coordinated care—yet when managed well, they also represent one of the most valuable and defensible service lines a DME can offer.

The challenge is that complexity often limits scale.

That’s where Nexus changes the equation... helping DMEs transform ventilator care from a fragile, reactive process into a predictable growth engine by standardizing assessments, tightening care workflows, and supporting respiratory teams with virtual clinical coverage. The result is not just better care—it’s longer, more stable relationships with vent patients and stronger performance across the organization.

Historically, many DMEs see an average ventilator length of service of around 9 months. With Nexus, organizations are extending that average to 20+ months...

That single shift has a dramatic downstream impact.

Extending vent length of service by 11 or more months creates a powerful multiplier effect on your existing vent census. You’re generating significantly more revenue from the patients you already serve—without needing to expand your geographic footprint, dramatically increase sales activity, or add headcount at the same pace.

In other words, growth becomes more efficient.

Instead of chasing new patients to offset churn, DMEs can focus on stabilizing and supporting current patients, allowing revenue to compound naturally over time.

Financial performance doesn’t improve in isolation—it follows clinical excellence.

When ventilator patients are stable, compliant, and consistently followed, hospitals and physicians notice. Fewer hospitalizations, fewer emergency escalations, and clear documentation give referral partners confidence that your organization can safely manage high-acuity respiratory patients in the home.

That confidence turns into:

✅ Repeat referrals
✅ Preferred-partner relationships
✅ Greater trust with discharge planners and care teams

Nexus enables this by creating standardized clinical workflows and ensuring respiratory therapists have the visibility and support they need to intervene early—before small issues turn into costly events.

For executive teams, the value of a vent program goes beyond monthly revenue.

Longer, more predictable revenue streams strengthen forecasting and reduce volatility. Improved documentation and compliance reduce audit risk and protect billable services. Together, these factors support a stronger enterprise valuation—whether your organization is focused on organic growth, recapitalization, or preparing for a future transaction.

Nexus isn’t just a platform—it’s an operating model for respiratory care.

By aligning clinical outcomes with operational efficiency and financial performance, Nexus turns ventilator programs into scalable, sustainable lines of business that support both patient outcomes and long-term P&L health.

For DMEs willing to rethink how ventilator care is delivered, the opportunity is clear: complexity doesn’t have to be a constraint. With the right system in place, it can become your greatest advantage.

For the first time, DMEs are now technically required to prove ventilator and NIV compliance in the event of a CMS audit...
01/26/2026

For the first time, DMEs are now technically required to prove ventilator and NIV compliance in the event of a CMS audit. That’s not a future concern.... that’s right now.

As of January, patients set up under the new NCD have entered Month 7, which means CMS can request a 30-day compliance report at any time. If you can’t produce it—clearly, completely, and quickly—you risk losing the ability to bill for those patients.

And here’s the uncomfortable truth many DMEs are facing:

Most organizations don’t lack clinical expertise… they lack visibility.

Compliance data is scattered across:
• Multiple ventilator manufacturer portals
• Spreadsheets and handwritten notes
• Disconnected systems and manual workflows

RTs are logging into four or five systems just to answer one basic question:

“Is this patient compliant… yes or no?”

That’s not sustainable. And in 2026, it’s not defensible.

This is exactly why we built ComplianceHub, powered by Nexus.

ComplianceHub was designed to give DMEs a single, population-wide view of compliance status—across all major ventilators, all patients, and all required metrics. Not just data collection, but clarity.

With ComplianceHub, teams can instantly see:
• Which patients are compliant
• Which patients are at risk
• What documentation is missing
• Where intervention is needed before billing is impacted

Instead of reacting to audits, RTs and leadership can work proactively—focused on patient care, not scrambling for reports.

The goal isn’t just compliance. The goal is confidence. Confidence that...

• Your vent population is billable
• Your RTs are spending time where it matters
• Your organization can respond to audits without panic
• You’re protecting $9,600 per patient per year in vent revenue (based on $800/mo billable revenue)

ComplianceHub becomes the one source of truth for vent and NIV compliance—so no one is guessing, assuming, or hoping things are “probably fine.”

If you’re a DME leader, clinical manager, or RT asking yourself:

“Do we really know our compliance status across our entire vent population?”

We put together a short report that walks through how ComplianceHub delivers a clear, real-time view of compliance across your entire patient population, and what that looks like operationally.

👇 Comment “COMPLIANCE” below and we’ll send it to you. 👇

No hype. No pressure.
Just clarity—when it matters most.

More HUGE news as we roll into 2026 with serious momentum...We’re proud to announce that Encore Healthcare has achieved ...
01/13/2026

More HUGE news as we roll into 2026 with serious momentum...

We’re proud to announce that Encore Healthcare has achieved HITRUST r2 Certification for our Nexus platform—one of the most rigorous and respected information security certifications in healthcare.

HITRUST r2 Certification validates that our systems meet demanding regulatory, risk, and industry-defined security standards, placing Encore in an elite (and exclusive) group of organizations worldwide that have earned this level of assurance.

As data security and privacy stakes continue to rise, this milestone reinforces our commitment to protecting sensitive patient and customer data—and to being a partner DMEs can truly trust.

Thank you to our HITRUST team for all their hard work to earn this achievement!
🏆 Matthew Connerton (VP of Engineering)
🏆 Keisha Harper (Chief Operating Officer)
🏆 Carrie Proffitt (Chief Development Officer)

“By earning HITRUST r2 Certification, we’ve validated that our systems and processes meet some of the most demanding standards in healthcare—so our clients can move forward with confidence.”, said COO Keisha Harper.

Security, compliance, and trust are not optional in 2026—and we’re proud to lead from the front!

Leadership isn’t just a title—it’s Encore's mission.In 2026, our executive team is doubling down on what matters most to...
01/07/2026

Leadership isn’t just a title—it’s Encore's mission.

In 2026, our executive team is doubling down on what matters most to DMEs:
✔️ Rock-solid NCD / NIV compliance
✔️ Better patient outcomes at home
✔️ Reliable, scalable growth engines for respiratory programs

Leading the charge...
🌟 CEO Zach Gantt: Vision-caster and respiratory trailblazer, focused on turning Encore into the software + services partner DMEs can’t live without.
🌟 CSO Dan Easley: Architect of Encore’s go-to-market and partnership strategy, aligning Nexus and telerespiratory services with the real-world challenges DMEs face every day.
🌟 COO Keisha Harper: Ex*****on powerhouse, making sure our teams, products, and processes deliver measurable value—from onboarding to day-to-day clinical and operational support.

This executive team is committed to driving growth and innovation in the respiratory world...

⚙️ New compliance tools to help DMEs prove vent and NIV compliance, not just talk about it
⚙️ Deeper integrations and analytics that turn vent data into actionable insights and clean claims
⚙️ Continued innovation inside the Nexus platform, so DMEs can grow respiratory revenue using the patients and markets they already have

We’re here to help DMEs move from “hoping we’re compliant” to knowing they are—while turning respiratory care into a true growth engine.

Oftentimes behind the scenes making it all happen, now you see the faces of our executive team responsible for rolling into 2026 on 🔥!

We're starting off our new year with some BIG news from Team Encore...Carrie Proffitt, RRT, has been promoted to Chief D...
01/05/2026

We're starting off our new year with some BIG news from Team Encore...

Carrie Proffitt, RRT, has been promoted to Chief Development Officer at Encore Healthcare!!

Carrie’s journey at Encore has taken her from Director of Clinical Operations to VP of Clinical Operations, then SVP of Operations, where she stepped in to lead not only clinical operations, but also software development and IT (including HITRUST certification).

Today, she’s one of the strongest champions of our Nexus platform and the software that powers everything we do.

In her new CDO role, Carrie will continue to guide:

✅ Staff & leadership development
✅ Program development & clinical operations
✅ IT & software development
✅ New for 2026... population health initiatives

Carrie’s heart for people, her (sometimes unfiltered 😄) personality, and her ability to develop leaders make her uniquely suited for this role. Internally, she’s long been known as our VP of Fun—so consider this her official upgrade to Chief of Fun as well!

Drop a comment below to help us congratulate Carrie on this well-deserved promotion! 👏✨

As the year comes to a close, we want to take a moment to thank our team, our partners, and everyone we have the privile...
12/24/2025

As the year comes to a close, we want to take a moment to thank our team, our partners, and everyone we have the privilege of working with.

This season is a reminder of the importance of compassion, support, and connection — values that guide us every day.

We wish you and your families a joyful holiday season and a healthy, successful New Year. 🎄✨

Did you know that our Nexus platform integrates seamlessly with Brightree, one of the leading HME/DME software platforms...
12/11/2025

Did you know that our Nexus platform integrates seamlessly with Brightree, one of the leading HME/DME software platforms?

Brightree is used by thousands of providers in the post-acute care industry, and the integration with our Nexus platform provides DME providers an intelligent, connected workflow from intake to revenue.

By combining Nexus’ advanced respiratory assessments, compliance workflows, and telerespiratory programs with Brightree’s core billing and operations, providers can eliminate duplicate data entry, surface the right respiratory patients at the right time, and move them through the care and reimbursement process more efficiently.

The result: cleaner processes, stronger documentation, faster revenue, and a unified view of the respiratory patient across clinical, operational, and financial workflows.

Let's chat about how to make your data more actionable, productive, AND profitable!

DMEs... STOP what you're doing, and think about what these OUTCOMES would do for your patients (and the bottom line of y...
12/01/2025

DMEs... STOP what you're doing, and think about what these OUTCOMES would do for your patients (and the bottom line of your DME)...

After 10 years and almost 4M assessments completed, we can confidently say that being proactive with the Nexus platform will AT LEAST double the average length of service for your vent patients.

Have you ever thought about what that would mean for your patients, and your business?

✅ Healthier and happier patients, who get to celebrate extra birthdays and holidays
✅ Less vent pickups leading to improved operational efficiency
✅ NCD compliance with the flip of a switch
✅ $663K of new revenue generated for every 50 vents

We've heard every reason why you CAN'T adopt a new workflow into your DME, but we have made it easier than ever to do so...

Your patients deserve it.
Your profitability craves it.

Let's talk about how to take the leap once and for all.

11/26/2025

What if your RT team could do more with less… and prove it (because the NCD says you have to)?

Take 90 seconds to discover how Nexus is transforming respiratory care by delivering:

✅ Real-Time Ventilator Data – integrated directly from the vent
✅ Clinical Outcomes You Can Track – not just document
✅ Workflows That Scale – drive growth without burnout

Whether you're chasing compliance, outcomes, or operational efficiency—Nexus is the engine behind it all.

See how Nexus makes advanced respiratory care measurable, manageable, and massively scalable!

16 years of Smoky Mountain Symposium in the books... gets better every year! Such amazing speakers & topics, exhibitors ...
10/30/2025

16 years of Smoky Mountain Symposium in the books... gets better every year! Such amazing speakers & topics, exhibitors & products, and YOU!

Thanks to all the attendees that came out to enjoy some time in the Smokies to get their Respiratory and Sleep CEUs.

Mark your calendars to join us next year, Nov 4 - Nov 6, 2026! Pre-registration in the c0mments!

The CMS NCD for NIV marks a shift toward outcomes-based, data-driven respiratory care — creating new operational demands...
10/28/2025

The CMS NCD for NIV marks a shift toward outcomes-based, data-driven respiratory care — creating new operational demands for DMEs managing ventilator patients.

New requirements include:
✔️ Ongoing ventilator monitoring
✔️ Symptom & outcome tracking
✔️ Patient-specific documentation
✔️ Timely interventions & compliance reporting

✅ How Vent360 Supports DMEs:
• Real-time monitoring & engagement
• Automated documentation & alerts
• Streamlined compliance without overloading staff
• Proactive vent population management

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