PFCCpartners

PFCCpartners PFCCpartners is a community dedicated to partnership across healthcare to improve the quality, safety and experience of healthcare.

​PFCCpartners was founded in 2010 by Libby Hoy, ​with a goal to create a resource and support network to establish patient & family centered care practices. As a mother of three sons with chronic illness and a current butt kicker of cancer, Libby is a Patient Family Advisor with over 20 years of experience. She has brought together an incredible team of individuals (https://pfccpartners.com/about-us/meet-the-team/) dedicated to ​the ​PFCCpartners mission statement​ which is​:

Partner with healthcare organizations and the public to provide a collaborative learning community where the sharing of proven methods, successes, and challenges will guide the development of sustainable Patient Family engagement structures across the healthcare continuum. As we travel around the United States, collaborating with patients, families, physicians, healthcare administrators, nurses, therapists, social workers and all those invested in improving health care, ​we continuously pursue the PFCCpartner vision to:

Reinvent the healthcare industry so that hospitals, healthcare organizations and stakeholders continuously partner with empowered patients and families as a resource in the co-design of programs, policies, and quality improvement activities.

Cross collaboration for the well being of a woman experiencing a behavioral health crisis.  WTG Long Beach first respond...
06/27/2019

Cross collaboration for the well being of a woman experiencing a behavioral health crisis. WTG Long Beach first responders!

While you were sleeping at midnight😴, Marine Patrol Officer Joe (pictured here) was patrolling the Belmont Pier when a concerned citizen believed a distraught woman was in danger. The female was standing alone at the end of the pier on the outside of the safety railing.

Believing the female may be contemplating su***de by jumping into the ocean below, Marine Patrol Officer Joe quickly made contact with the female adult and assisted her back over the railing to safety.

Officer Marshall and field training Officer Sidders (pictures here) arrived on scene and began building a rapport with the woman.

During the course of the conversation, Officer Olea and Field Training Officer Do were able to gather enough information about the woman to discover she was reported as a missing person with a history of mental health concerns.

Long Beach Fire Department arrived on scene with an ambulance and gurney. Officer Marshall convinced the suicidal and visibly scared woman to hold his hand in an effort to comfort and reassure her while he escorted her into the gurney and into the ambulance.

transported the woman to a local hospital where she was placed on a mental evaluation hold in order to get the help she needed before reuniting with her caregivers.

This teamwork and professionalism helped a woman in severe emotional and mental distress and truly exemplifies our mission of “Public Safety Through Partnerships.” 👮‍♂️👨‍🚒👮‍♂️👨‍🚒 Long Beach Police Officers Association

Join us tomorrow at 12pm PST for this months virtual workshop! Engaging with the Patient-Centered Outcomes Research Inst...
06/27/2019

Join us tomorrow at 12pm PST for this months virtual workshop! Engaging with the Patient-Centered Outcomes Research Institute (PCORI)

Presented by:
Krista Woodward, MPH, MSW, PCORI
Matt Cheung, PhD, University of the Pacific, School of Pharmacy
Janice Tufte, Hassanah Consulting

PCORI staff member, Krista Woodward, will provide an overview of the Patient-Centered Outcomes Research Institute (PCORI) and ways to engage with the organization, including the PCORI Ambassador Program. She will be joined by two PCORI Ambassadors, Matt Cheung and Janice Tufte, who will share their stories about engaging in research as well as building the PCOR community. Register Here:

Welcome! You are invited to join a meeting: PFCCpartners Monthly Workshop. After registering, you will receive a confirmation email about joining the meeting.

06/25/2019

Introducing Joan Maxwell!

We are excited to have Joan Maxwell join the PFCCpartners team! Joan will be supporting the PFAnetwork activities and work groups. Joan is currently serving as a Patient Family Advisor to National Quality Forum, Institute for Healthcare Improvement and locally at John Muir Health System in Northern California. We look forward to Joan's contributions to meeting the needs of PFAnetwork members.

The Gateways to Patient Family Advisory Programs Boot Camp provides a systematic approach for implementing high value an...
05/23/2019

The Gateways to Patient Family Advisory Programs Boot Camp provides a systematic approach for implementing high value and sustainable engagement programs.

When: June 11th-12th
Where: Old Ranch Country Club
3901 Lampson Ave.
Seal Beach, CA 90740

This highly interactive 1.5 day program will result in the design of an action plan to implement advisory programs that are unique to the setting and scope of participating teams. If you would like to launch effective partnerships with your patient family populations or if your team needs to strengthen or deepen partnership outcomes, join the Gateways Boot Camp!

Details and registration can be found in the link below: http://events.r20.constantcontact.com/register/event?llr=py664vfab&oeidk=a07egae3nt05ede89b3

PFCCpartners May WorkshopFriday, May 24th12pm PST Examining the Relationship Between High Performing PFE Hospitals and Q...
05/17/2019

PFCCpartners May Workshop
Friday, May 24th
12pm PST

Examining the Relationship Between High Performing PFE Hospitals and Quality and Safety Performance

Presented by: Kellie Goodson, MS, CPXP Vizient, Inc.

Register Here: https://zoom.us/meeting/register/9772de9922d93a21dc2040ba88984b7b

Patients and families are key to a more holistic approach to improving clinical outcomes. Health care organizations that have formed partnerships with patients and families as part of their quality and safety improvement efforts are reaping the rewards of those partnerships. The report, “Examining the Relationship Between High-performing Person and Family Engagement Hospitals and Quality and Safety Performance,” analyzes how high-performing hospitals and health systems are leveraging and deploying person/patient and family engagement (PFE) in outcomes improvement. After conducting an analysis of quantitative outcomes data and qualitative data collected through participant interviews and organizational site visits, findings demonstrate a correlation between implementation of PFE and improvements in clinical outcomes.

This analysis was conducted by Vizient as part of the Centers for Medicare & Medicaid Services Hospital Improvement and Innovation Network (HIIN) – a national quality improvement program created to reduce harm that occurs as a result of a patient’s interaction with the healthcare delivery system. Patient and family engagement has long been realized as a major change accelerator for the HIIN program.

The major finding and strength of this analysis is the above-average statistical correlation demonstrated between PFE and improvements in patient safety outcomes, specifically in reduced rates of 30-day unplanned readmissions and falls with injury. Few studies have developed scientific evidence that supports the influence of PFE activities on outcomes improvements. The specific PFE activities that were found to most influence outcomes will be presented as well.
If you have any questions about this workshop, please contact Lindsey Galli at lindsey@pfccpartners.com

Welcome! You are invited to join a meeting: PFCCpartners Monthly Workshop. After registering, you will receive a confirmation email about joining the meeting.

The Gateways to Patient Family Advisory Programs Boot Camp provides a systematic approach for implementing high value an...
05/15/2019

The Gateways to Patient Family Advisory Programs Boot Camp provides a systematic approach for implementing high value and sustainable engagement programs.

This highly interactive 1.5 day program will result in the design of an action plan to implement advisory programs that are unique to the setting and scope of participating teams. If you would like to launch effective partnerships with your patient family populations or if your team needs to strengthen or deepen partnership outcomes, join the Gateways Boot Camp!

Details, including objectives and program components can be found by clicking the link below.

http://events.r20.constantcontact.com/register/event?llr=py664vfab&oeidk=a07egae3nt05ede89b3

PFCCpartners invites you to the Gateways to Patient Family Advisory (PFA) Program Boot Camp, a day and a half interactiv...
05/01/2019

PFCCpartners invites you to the Gateways to Patient Family Advisory (PFA) Program Boot Camp, a day and a half interactive learning session to set up your Patient Family Advisory program. You will leave with an individualized strategic plan and action items to take back to your own organization.

The event will be:

June 11 - 12, 2019
Old Ranch Country Club
Seal Beach, CA

Registration will close May 24, 2019. The PFCCpartners team will reach out to participants within a week of receiving the completed registration to schedule a Pre-Work Call for the Boot Camp. Register here: https://www.surveymonkey.com/r/GatewaysBootCamp

For more information, visit our website here: https://pfccpartners.com/gateways-program/

Take this survey powered by surveymonkey.com. Create your own surveys for free.

Join us TODAY, April 26th at 12pm PST for our monthly free workshop.Okay, I have a Patient Family Advisory Council. Now ...
04/26/2019

Join us TODAY, April 26th at 12pm PST for our monthly free workshop.

Okay, I have a Patient Family Advisory Council.
Now What?

Hospitals, health systems, quality improvement organizations and many others are developing Patient Family Advisory Councils (PFACs) or programs as an active strategy to improve the safety, quality and experience of care. As these efforts mature, healthcare professionals are finding themselves in the new position of serving as Facilitator of advisory efforts, however very little training has been offered on how to successfully facilitate these new partnerships. During this Workshop PFCCpartners staff will share real world scenarios of PFAC Facilitation challenges and practical strategies for overcoming them. We invite you to submit a brief description of your challenge in facilitating interactions with your advisors to Laura@pfccpartners.com. Selected challenges will be addressed by PFCCpartners staff during this interactive session.

Register here:

Welcome! You are invited to join a meeting: PFCCpartners Monthly Workshop. After registering, you will receive a confirmation email about joining the meeting.

June 11 - 12, 2019Old Ranch Country ClubSeal Beach, CAPFCCpartners invites you to the Gateways to Patient Family Advisor...
04/26/2019

June 11 - 12, 2019
Old Ranch Country Club
Seal Beach, CA

PFCCpartners invites you to the Gateways to Patient Family Advisory (PFA) Program Boot Camp, a day and a half interactive learning session to set up your Patient Family Advisory program. You will leave with an individualized strategic plan and action items to take back to your own organization.

To join the Gateways to Patient Family Advisory Program Boot Camp complete this registration: https://www.surveymonkey.com/r/GatewaysBootCamp

For more information:https://files.constantcontact.com/f07fefb6101/4fef7975-d05d-4bd4-adab-81c33929b7fc.pdf

Okay, I have a Patient Family Advisory Council. Now What?April 26, 201912:00 - 1:00 pm PSTPresented by:Libby Hoy, Founde...
04/11/2019

Okay, I have a Patient Family Advisory Council. Now What?

April 26, 2019
12:00 - 1:00 pm PST

Presented by:
Libby Hoy, Founder & CEO and Lindsey Galli, Director of Education PFCCpartners

REGISTER HERE:

Welcome! You are invited to join a meeting: PFCCpartners Monthly Workshop. After registering, you will receive a confirmation email about joining the meeting.

Address

Long Beach, CA
90804

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

Telephone

+15629611100

Alerts

Be the first to know and let us send you an email when PFCCpartners posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to PFCCpartners:

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram