01/29/2026
Healthcare access and quality remain uneven in Nepal, despite ongoing reforms. The study highlights that significant gaps in service delivery, particularly in public and private hospitals in Eastern Nepal, contribute to patient dissatisfaction. This qualitative study involved eight Focus Group Discussions with health professionals and patients, guided by semi-structured interviews. Key findings include a lack of specialist care, inadequate infrastructure, and high hospital charges, which exacerbate regional disparities and extend waiting times. However, nursing care consistently emerged as a strong component of patient satisfaction.
Although more work is still needed, these findings underscore the importance of enhancing specialist availability, upgrading infrastructure, and expanding health insurance to improve healthcare quality and accountability.
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Despite ongoing health reforms, Nepal continues to struggle with significant disparities in healthcare access and quality. This qualitative study explores