Benchmark Solutions

11/12/2025

Big things are coming for medical billing companies. Stay tuned for a solution that simplifies revenue cycle management like never before.

11/07/2025

We’re giving a huge shoutout to Kim Green for celebrating 25 years with Benchmark Solutions! As one of our amazing RCM Account Managers, she’s been a steady force behind the scenes with supporting clients, solving problems, and making things happen.
We’re so lucky to have had her on this journey for a quarter of a century (yes, really!). Thank you for everything you do, Kim! 💙

11/05/2025

Chronic pain shouldn’t mean constant travel.
With nearly 20% of U.S. adults living with chronic pain, telehealth is transforming how care is delivered. Benchmark Systems explores how virtual visits are helping patients manage pain more consistently, without sacrificing quality.
Discover why telemedicine is becoming the preferred choice for pain management patients:
https://www.benchmarksystems.com/blog/choosing-telehealth-care-in-pain-managment/

Telemedicine use has surged as patients seek safe, convenient care from home, avoiding crowded waiting rooms and in-person visits.

10/29/2025

In a UCLA recent study, 89% of patients said telemedicine saved them time, 76% saved money, and 79% avoided travel. On average, visits cut 69 minutes of travel and $22 in parking and gas costs—all while maintaining quality care.

Discover how virtual visits are reshaping care and how you can optimize it for your own patients in our latest blog.

hashtag

Telemedicine use has surged as patients seek safe, convenient care from home, avoiding crowded waiting rooms and in-person visits.

09/26/2025

💡 Orthopedic surgeons face new billing challenges in 2025. One being a report estimating nearly a 1% drop in Medicare reimbursements based on the latest fee schedule. For example, this is estimated to translate to a 0.4% cut for total knee arthroplasty.

This may seem minimal, but for smaller or independent practices, even slight reductions can impact margins and financial health if not carefully accounted for.

Review our latest blog to learn about the most common roadblocks and real-world strategies to overcome them.

Orthopedic surgery billing can be challenging with denials and coding issues, but there are steps you can take to improve the process.

09/19/2025

Help us welcome Kunesh to the Benchmark Solutions team! 👋 With a strong background in revenue cycle management and accounts receivable, he brings valuable experience to supporting our clients and driving their continued success.

We’re excited to see the impact you’ll make, Kunesh! 🤩🎉

09/12/2025

Of course, are a core part of orthopedic care, but involves even more specialized and detailed coding. Knowing which codes apply to specific procedures and how to navigate orthopedic-specific guidelines is essential for accurate claims and timely reimbursement. Here’s a glimpse at a few must-know top codes:

💡 20610: Arthrocentesis or injection of major joint/bursa without ultrasound — 21.8%
💡 36415: Routine venipuncture — 5.5%
💡 27447: Total knee replacement — 4.9%

View our latest blog to explore common CPT codes in orthopedic surgery and the key rules every coder should follow for success.

Common orthopedic surgery cpt code groups include evaluation & management, anesthesia, orthopedic surgical procedures, radiology, and more.

09/11/2025

On this day of remembrance and service, we reflect on September 11th, 24 years ago. We honor those affected and embrace the unity that continues to bring us together as a nation. 💙🇺🇸🕊️

09/08/2025

💡 77% of ambulatory practices used Computerized Physician Order Entry (CPOE) systems in 2015, up 27% from 2011. Despite this progress, the FDA still receives over 100,000 medication error reports annually, underscoring the need for vigilance in medication management. Patient safety is just one example of how you can contribute to ongoing improvements with a CPOE system.

View how CPOE works with integrated systems, the benefits it provides, and how it supports daily operations in our latest blog: https://www.benchmarksystems.com/blog/how-cpoe-systems-work/

09/05/2025

💙 Three decades of excellence! We’re proud to celebrate Kim’s 30-year career with Benchmark Solutions. In her role as a Senior Software Support Analyst, she has guided clients through countless solutions while consistently bringing knowledge and reliability to every interaction.

Kim, your impact on our clients and team is immeasurable. We are so grateful for your dedication and celebrate this achievement with you! 🥂👏

09/04/2025

🎉 We’re excited to celebrate Sridhar’s 15-year milestone! He first began his journey with our sister company, PrognoCIS, and now continues to make an impact at Benchmark Solutions as a Sales Account Manager. As one of the faces of our company, he builds lasting relationships with prospects and clients, helping strengthen trust, and drive growth.

Sridhar, your dedication and expertise have shaped so much of our success. Here’s to many more achievements ahead! 🙌💙

09/03/2025

💡 In the U.S., new patient growth throughout a range of healthcare systems is 45%, while patient churn is slightly higher at 48%. Although this three percent difference may seem small, the gap between growth and churn is not sustainable over time.

The good news is turnover isn’t always inevitable. While some factors are outside a practice’s control, many common causes can be anticipated and prevented.

Read our latest blog to learn more about the main drivers of patient churn and actionable steps to reduce it.

With a 48% churn rate of healthcare systems, practices risk losing patients before care completion, outpacing the 45% growth of new patients.