03/24/2026
Thanks for the awesome review, Mike! Scroll to see the whole thing, or read it here:
"I have been a patient at 4 different PT facilities in the last 25 years. The first 3 pretty much had the same business model, the therapist would handle up to 3 patients at a time. I just assumed that was how all physical therapists operated. Being told to take a band or ball or a stretch strap and work by yourself was quite frustrating, also being given an ice pack or heating pad cuts into actual treatment time. I didn't know any better.
I was fortunate to be told by a member at the Madison Y that Better with Physical Therapy was quite different. A week before my scheduled rotator cuff surgery I booked an evaluation with Will Hylton. Will clearly explained how they were different from other groups and the treatment I would receive. BWPT provides 50 minutes of "One on One" treatment, sometimes a little longer if necessary. The individual care and Will's down to earth attitude sold me.
The entire staff is friendly and knowledgeable, you can tell they enjoy working there, which translates into excellent patient care. The exercises, stretching and treatment I did with Will as well as with Matt were different and more effective, I feel, than the first time I tore my left rotator cuff 13 years ago.
While finishing up PT for my shoulder, I unfortunately suffered an L4 L5 herniated disc, the second time in 2 years. There was no doubt in my mind where I would go for treatment.
Recently, I have been seeing Will every other week for strength training and minor tweaks.
"One on One"
Great staff
Great facilities on and off site
Effective treatment
No brainer"
- Mike C. (Posted on Better With Physical Therapy's Google Reviews)
