02/18/2026
✨ Why We Ask for a Card on File When Booking ✨
I completely understand that entering credit card information when booking a massage can feel unfamiliar for some people, so I want to share why we require it.
Just like hair salons, hotels, spas, and other appointment-based businesses, we reserve that time especially for you. When an appointment is booked, that time is set aside and can no longer be offered to another client.
Having a card on file simply helps protect small businesses from last-minute cancellations and no-shows. It allows me to continue offering high-quality, personalized care while keeping my schedule running smoothly for everyone.
Your card is not charged at the time of booking (unless otherwise discussed). It is securely stored and only used in accordance with the cancellation policy.
Thank you so much for understanding and supporting small business. I truly value your time — and mine — and look forward to providing you with a relaxing, restorative experience. 💛
— Heidi
Waterside Healing
Waterside Healing offers personalized massage therapy, cupping, and energy work to support your physical and emotional well-being. Book now for a restorative experience.