11/05/2025
For more than 10 years, Kris McArdle has been a steady source of strength for families whose babies begin life in our Neonatal Intensive Care Unit (NICU) at American Family Children's Hospital. As a social worker in one of only two Level IV NICUs in Wisconsin, Kris supports parents of infants with complex medical needs, helping them navigate challenges they never expected to face. Whether it’s sorting through insurance paperwork, understanding family leave or finding the right words of comfort during an emotional day, she’s there to help families take the next step forward.
Kris joined UW Health in 1998 and has spent much of her career supporting pediatric patients and their families. But it’s in the NICU where her heart truly found its home. Many of the families she works with travel long distances, balancing jobs, other children and daily life while their baby receives care that can stretch on for weeks or even months. Through it all, Kris is there to listen and advocate to ensure parents feel supported and empowered every step of the way.
“The families I work with are incredible,” Kris says. “Despite facing incredibly difficult and unanticipated challenges, they find strength, hope and perseverance. Their resilience inspires me every day.” That inspiration drives her work with UW Health’s multidisciplinary team, where compassion and collaboration go hand in hand. From physicians and nurses to respiratory therapists and chaplains, every member of the team plays a role in helping the tiniest patients grow stronger each day.