11/05/2025
✨ Appreciation Post ✨
It’s been almost a full year since I brought my Virtual Admin Assistant on full time — Monday through Friday, 9 to 5 — and I couldn’t be more grateful.
Thank you, Neil, for everything you do! From handling the constant flow of emails, phone calls, authorizations, and billing company tasks to managing patient scheduling — you make it all look easy. There are times I go to reply to an email, and it’s already handled!
You’ve truly made my life easier this year, and your professionalism doesn’t go unnoticed — my patients always mention how kind and efficient you are on the phone.
When I first wrote my Standard Operating Procedures, it was just 5 pages long — now it’s 9, thanks to how much we’ve grown together! You manage newsletters, projects, and every “can you help me with this?” request without hesitation.
A year ago, my business coach told me I was on the edge of burnout and gave me a challenge: “Hire someone within two weeks.” After interviewing five companies, I’m so glad I chose Accelstone.
Thank you, thank you, Neil — for your work ethic, reliability, and commitment. Here’s to another productive and peaceful year ahead! 🙌
