Green Valley Special Utility District

Green Valley Special Utility District Water and Wastewater Utility Company Our service area includes parts of Guadalupe, Comal, and Bexar Counties. Hedwig, New Berlin, Seguin, and New Braunfels.

For more than 58 years, and from 50 customers to 14,000, our goal has always been to provide our customers with superior drinking water and outstanding service. In addition, that 145,000 square mile (93,000 acres) encompasses portions of the city limits and extraterritorial jurisdictions of Santa Clara, Schertz, Cibolo, Garden Ridge, St. As we interact with ratepayers on social media, we are committed to providing clear, transparent, and concise communication, keeping our customers' concerns a top priority. This page is provided as an outreach tool to share important updates and information deemed appropriate by GVSUD management and staff. This page does not serve as a customer service tool or forum for official submissions of complaints or information requests. Therefore, all complaints and questions regarding accounts, service, and billing must be directed to our customer service team, who can be reached at 830-914-2330 during regular business hours. NOTE: This page is NOT monitored 24/7. For emergencies, call 830-914-2330. Please call us during business hours if you have a question or concern or visit our website for more information. Please, "Like" and "Follow" our page to receive updates, or you can also sign up for alerts on our website. Thank you for visiting the Green Valley Special Utility District page! DISCLAIMER
Page administrators will review all user activity to evaluate the appropriateness of this forum, and all comments will be considered transitory. We welcome your feedback. This social media site constitutes a limited public forum. As such, Green Valley reserves the right to remove content that violates the terms of this policy or any applicable law. GVSUD reserves the right to delete any posting that contains the following:
1. profanity;
2. obscene or violent content;
3. discriminatory content, including content that promotes, perpetuates, or fosters discrimination based on age, gender, race, religion, color, national origin, physical or mental disability, sexual orientation, marital status, and/or gender identity;
4. threats;
5. solicitation of business;
6. sexual content;
7. content that implies, promotes, or encourages illegal activity;
8. content that violates copyright or trademark;
9. any content that violates federal, state, or local law; or
10. content that is unrelated to Green Valley services or that is inappropriate for our audience. We reserve the right to delete excessive wall postings to enhance our visitor experience. Public opinions posted here are not necessarily shared by Green Valley Special Utility District. Commentators are personally responsible for their comments, username, and/or any information the commentator places on this page. All content posted on this page is subject to the Texas Public Information Act, the Texas Local Government Records Retention Act, and e-discovery laws. ADDITIONAL INFORMATION
Contact Information
Physical Address
529 S Center Street
Marion, TX 78124

Mailing Address
P.O. Box 99
Green Valley SUD
Marion, TX 78124

Website: http://www.gvsud.org

Phone: 830-914-2330

Hours: Monday through Friday 8 a.m. to 5 p.m.

Our office will close at 11:00 a.m. this Friday as we celebrate Thanksgiving and Employee Appreciation. It's a special d...
11/18/2025

Our office will close at 11:00 a.m. this Friday as we celebrate Thanksgiving and Employee Appreciation. It's a special day for us to recognize those who support our vision: Clean Water, Reliable People, Superior Service.

📣 Effective Monday, November 17, 2025, Green Valley Special Utility District (GVSUD) will begin rounding all cash paymen...
11/15/2025

📣 Effective Monday, November 17, 2025, Green Valley Special Utility District (GVSUD) will begin rounding all cash payment totals to the nearest nickel. This change is necessary due to the U.S. Mint’s discontinuation of penny production and the resulting shortage of pennies in circulation.

What This Means for You

• Applies only to cash payments that are NOT exact change.

• Electronic payments, checks, and other non-cash methods will not be affected.

• Customers paying in cash can choose to round up or down.

• Rounding down will NOT result in a past-due charge or disconnection.

Example
If your bill is $50.12, you may:
Pay $50.15 → credit of $0.03
Pay $50.10 → balance of $0.02 (rolls over without additional fees)

Additional Information

• Pennies will still be accepted if paying with exact change.

• For convenience, consider setting up automatic payments or paying online at gvsud.org.

We appreciate your understanding and cooperation as we make this transition smooth for all customers.

A friendly reminder that FOG (fats, oils, and grease) belong in the trash, not down the drain. FOG clogs pipes inside ou...
11/12/2025

A friendly reminder that FOG (fats, oils, and grease) belong in the trash, not down the drain. FOG clogs pipes inside our homes and outside in our sewer system. Protect your home and our water systems: (1) pour FOG into an empty jar or can (2) allow it to cool and solidify (3) throw it in the trash

11/10/2025

GVSUD will be closed Tuesday, November 11 in observance of Veterans Day. We honor and thank all the brave veterans for their service. Operations will resume on Wednesday, November 12. If you have a leak or water emergency, call (830) 914-2330.

Send a message to learn more

Work hard, play harder! 👻Halloween reminds us that a little fun goes a long way.🎃
10/31/2025

Work hard, play harder! 👻

Halloween reminds us that a little fun goes a long way.🎃

Cheers to our incredible teammates that were recognized at the October 30, 2025, Board Meeting.Jordan Collazo, Warehouse...
10/30/2025

Cheers to our incredible teammates that were recognized at the October 30, 2025, Board Meeting.

Jordan Collazo, Warehouse/Purchasing Supervisor along with Shanee Perkins, Warehouse Clerk, were recognized for their work organizing our inventory inside the warehouse and the yard. This effort included modernizing our inventory processes.

Billing Supervisor Brittany Bridges was recognized for creating efficiencies in the billing system. We appreciate their dedication to our vision - Clean Water, Reliable People, Superior Service.

We hope the community and the customers of Green Valley SUD have a safe and spook-tacular Halloween! We were grateful to...
10/29/2025

We hope the community and the customers of Green Valley SUD have a safe and spook-tacular Halloween! We were grateful to be invited to be part of the St. John’s Lutheran Church Truck or Treat. Our hard-working team took some time this beautiful afternoon to have some fun handing out candy, coloring books and a few water saving tips.

Our office will be closed Monday, October 13th for Columbus Day. We hope everyone has a safe and relaxing holiday!
10/10/2025

Our office will be closed Monday, October 13th for Columbus Day. We hope everyone has a safe and relaxing holiday!

Our Board of Directors and General Manager recognized our small, but MIGHTY Meter Department! From reading meters, chang...
09/25/2025

Our Board of Directors and General Manager recognized our small, but MIGHTY Meter Department! From reading meters, changing meters, providing insight on usage concerns, and much more, these 3 men do it all.
Congratulations Nick, Brian & Jason!

September 17, 2025 - Our technicians found this iPad on Cibolo Valley Dr. this morning.  If anyone is missing an iPad pl...
09/17/2025

September 17, 2025 - Our technicians found this iPad on Cibolo Valley Dr. this morning. If anyone is missing an iPad please call our office at 830-914-2330 or stop by to reclaim it.
Please share this post, hopefully we will find its owner. 🙏🏼
Thank you in advance for your help.

GVSUD will be closed Monday, September 1st for Labor Day. We hope everyone has a safe and relaxing weekend!
08/29/2025

GVSUD will be closed Monday, September 1st for Labor Day. We hope everyone has a safe and relaxing weekend!

GVSUD participated in the Touch a Truck at the Country Church on Saturday, August 23, 2025. Thank you to our awesome vol...
08/25/2025

GVSUD participated in the Touch a Truck at the Country Church on Saturday, August 23, 2025. Thank you to our awesome volunteers and we hope everyone enjoyed themselves!

Address

605 FM 465
Marion, TX
78124

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18309142330

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