02/27/2026
Dear Parents and Caregivers,
Your child’s health and safety are always our top priorities. To better support our families outside of regular office hours, we are transitioning to a professional pediatric nurse triage service called Night Nurse for urgent after-hours concerns.
Contacting our answering service will not change for you. You will still reach out to our dedicated answering service line at 401-586-6108. Urgent needs will then be connected with a registered nurse trained in pediatric care. The nurse will assess your child’s symptoms, provide guidance and determine next steps.
Please note:
· For life-threatening emergencies, difficulty breathing, severe injury, or other critical concerns, please call 911 or go to the nearest emergency department.
· This service is intended for urgent medical concerns that cannot wait until the next business day.
· Routine matters such as prescription refills, school forms, appointment scheduling, or non-urgent medication adjustments will be addressed during regular office hours Monday through Friday 8 AM to 5 PM.
· Routine prescription refills should be requested during regular business hours or through the patient portal when available. This helps us ensure safe and accurate medication management.
We believe this transition will improve access to timely, professional guidance and support when you need it after office hours. We at Gleason and Greenfield Pediatrics continue our dedication to providing your child the highest quality pediatric care you’ve come to expect from our practice. We’d also like to remind you that our website www.gleasonandgreenfieldpediatrics.net has resources available under Patient Resources à Health Information including information such as managing fevers, vomiting and concerns for dehydration, and allergies.
Thank you for trusting us with your child’s care.
Warm regards, Gleason & Greenfield Pediatrics
Marion, MA Pediatrician & Famiy Doctor, Gleason & Greenfield Pediatrics specializes in pediatric medicine for a child's physical, emotional and developmental health. Children's Healthcare for family and kid health in the Marion area. Call for an appointment today!