With over 90 compassionate and experienced providers, we provide quality healthcare in the Metro East. Notice
Informing Individuals of Nondiscrimination and Language Accessibility
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Anderson Hospital complies with applicable Federal civil rights laws, does not discriminate and does not exclude people or treat them differently because of or on the basis of race, color, creed, religion, age, disability, s*x, s*xual orientation, gender identity and/or expression, genetic information and testing, pregnancy, national origin, citizenship, veteran status military status, unfavorable discharge from military, or other lawfully protected status. Anderson Hospital provides free aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
Qualified interpreters
Information written in other languages TTY number – 618-288-7602
If you need these services, contact any Anderson staff member. If you believe that Anderson Hospital failed to provide the above services, you may contact:
Illinois Dept. of Public Health: 1-800-547-0466
If you believe that Anderson Hospital has failed to provide these services or discriminated in
another way on the basis of race, color, creed, religion, age, disability, s*x, s*xual orientation, gender identity and/or expression, genetic information and testing, pregnancy, national origin, citizenship, veteran status military status, unfavorable discharge from military, or other lawfully protected status, you can file a grievance with:
Patient Advocate
6800 State Route 162
Maryville, Illinois 62062
Phone: 618-391-6429
Fax: 618-288-4088
patientadvocate@andersonhospital.org
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Patient Advocate is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.
