11/03/2025
The inpatient department team at St. Luke’s McCall has been recognized with the 2024 Press Ganey Human Experience – Guardian of Excellence Award® for excellence in patient experience.
This prestigious award honors hospitals that consistently rank at or above the 95th percentile for patient experience among Press Ganey clients across the United States.
Press Ganey, a leading provider of patient experience measurement, performance analytics, and strategic advisory solutions for healthcare organizations, distributes satisfaction surveys to all patients who receive care in hospital inpatient department. According to Press Ganey, award recipients demonstrate an unwavering commitment to listening, responding, and continuously improving the experiences of those they serve.
In 2024, St. Luke’s McCall provided overnight care to 755 individuals. It is one of 267 healthcare systems nationwide to receive a 2024 Press Ganey Human Experience Award.
“I’m so proud of our team,” said Amber Green, chief operating and nursing officer at St. Luke’s McCall. “They are deeply committed to our patients’ well-being and work tirelessly every day to deliver the high-quality care our community deserves.”
In addition to McCall, St. Luke’s Boise, Meridian, and Wood River hospitals also received the Guardian of Excellence Award.