Gentle Endodontics

Gentle Endodontics Gentle Endodontics is a root canal specialty office in Medina, OH, led by Dr. El-Refai and her experienced staff.

A root canal is one of the most common dental procedures with well over 14 million performed every year. This simple treatment can save your natural teeth and prevent the need for dental implants or bridges. For more information on root canal treatment at our Medina OH endodontic office, please visit our website at www.gentleendo.com

"Everyone is so kind and understanding. The Doctor uses some high tech imaging equipment cat scans for teeth and gums.I ...
02/13/2026

"Everyone is so kind and understanding. The Doctor uses some high tech imaging equipment cat scans for teeth and gums.
I was scared going in. Thinking I was going to have to get a root canal. After the doctor read the images, turns out no root canal needed! I need to wear a mouth guard at night." says Annette on Google

★★★★★ Everyone is so kind and understanding. The Doctor uses some high tech imaging equipment cat scans for teeth and gums. I was scared going in. Thinking I was going to have to get a root canal. After the doctor read the images, turns out no root canal needed! I need to wear a mouth guar...

"Dr. El-Refai was very professional! I was worried the whole night before my root canal and the day of she calmed my ner...
02/12/2026

"Dr. El-Refai was very professional! I was worried the whole night before my root canal and the day of she calmed my nerves and made the whole experience calming." says Cody on Google

★★★★★ Dr. El-Refai was very professional! I was worried the whole night before my root canal and the day of she calmed my nerves and made the whole experience calming.

"Cracked tooth/root canal: I went in with excruciating pain for testing. Then the surgery was set for 5 days later. I wa...
02/03/2026

"Cracked tooth/root canal: I went in with excruciating pain for testing. Then the surgery was set for 5 days later. I was not looking forward to the wait period for the surgery from all of the pain I was in. Lord knows what she did but I had no pain on that wait for the surgery. Then come surgery time, it wasn’t uncomfortable at all. By the time I was done it felt like it was 45 minutes, but it was 2 hours that went by..." says bryan on Google

★★★★★ Cracked tooth/root canal: I went in with excruciating pain for testing. Then the surgery was set for 5 days later. I was not looking forward to the wait period for the surgery from all of the pain I was in. Lord knows what she did but I had no pain on that wait for the surgery. Then ...

"The staff is fantastic, Dr El-Refai is fantastic, and the root canal- PAINLESS! She is thorough with her appointments s...
01/23/2026

"The staff is fantastic, Dr El-Refai is fantastic, and the root canal- PAINLESS! She is thorough with her appointments so you know exactly what to expect and what is happening. I had an abcess that decided to really create a problem causing me a great deal of pain and swelling. They called me at 715 after leaving a message the night before. Was able to move my rootcanal to that day and called me in an rx. They just felt.." says Dana on Google

★★★★★ The staff is fantastic, Dr El-Refai is fantastic, and the root canal- PAINLESS! She is thorough with her appointments so you know exactly what to expect and what is happening. I had an abcess that decided to really create a problem causing me a great deal of pain and swelling. They c...

"Very friendly and very professional!" says Simon on Google
01/20/2026

"Very friendly and very professional!" says Simon on Google

★★★★★ Very friendly and very professional!

"Exceptional service! I was able to get an appointment the next day everyone that works here was so kind and informative...
01/06/2026

"Exceptional service! I was able to get an appointment the next day everyone that works here was so kind and informative! Very clean and orangized office! Now the 3D scan was the most interesting thing ive gotten done it’s very detailed and comforting when youre unsure what exactly is going on with your teeth! Dr refai was very Thorough with her explanation i recommend for sure!" says Yasmeen on Google

★★★★★ Exceptional service! I was able to get an appointment the next day everyone that works here was so kind and informative! Very clean and orangized office! Now the 3D scan was the most interesting thing ive gotten done it’s very detailed and comforting when youre unsure what exactly ...

"The staff was great.  Dr. El-Refain was very warm, knowledgeable, and in-tune with my concerns.  I don’t know if it was...
01/05/2026

"The staff was great. Dr. El-Refain was very warm, knowledgeable, and in-tune with my concerns. I don’t know if it was the lack of sleep the night before or the blanket I was provided but I actually fell asleep a few times." says Crystal on Google

★★★★★ The staff was great. Dr. El-Refain was very warm, knowledgeable, and in-tune with my concerns. I don’t know if it was the lack of sleep the night before or the blanket I was provided but I actually fell asleep a few times.

01/01/2026

✨🎉 Happy New Year from Gentle Endodontics! 🎉✨

As we welcome a brand new year, our team would like to thank all of our wonderful patients and referring doctors for trusting us with your care. Your smiles, kind words, and continued support mean everything to us!

Here’s to a year filled with health, happiness, and pain-free smiles. We look forward to continuing to provide gentle, compassionate endodontic care and helping you start 2026 feeling your very best.

Wishing you and your loved ones a joyful, healthy, and successful New Year! 🥂😁

12/25/2025

🎄✨ Merry Christmas from all of us at Gentle Endodontics! ✨🎄

We hope your holiday season is filled with joy, laughter, good health, and beautiful moments with the people you love.

From our Gentle Endodontics family to yours — Merry Christmas and Happy Holidays! ❤️🎅🎁

"Dr Nivine and her staff went above and beyond to make my root canal procedure the least miserable as possible. They uti...
12/23/2025

"Dr Nivine and her staff went above and beyond to make my root canal procedure the least miserable as possible. They utilize the latest in technology, every part of the procedure is explained in depth, top notch communication and follow up. Highly recommend this Dr office" says Christopher on Google

★★★★★ Dr Nivine and her staff went above and beyond to make my root canal procedure the least miserable as possible. They utilize the latest in technology, every part of the procedure is explained in depth, top notch communication and follow up. Highly recommend this Dr office

"Dr. El-Refai was amazing! I highly recommend her. I blinked and the procedure was done." says Teresa
12/22/2025

"Dr. El-Refai was amazing! I highly recommend her. I blinked and the procedure was done." says Teresa

★★★★★ Dr. El-Refai was amazing! I highly recommend her. I blinked and the procedure was done.

"This doctor, this office gets an absolute 5 stars! Everyone from reception through working with Dr. El-Refai was kind, ...
12/19/2025

"This doctor, this office gets an absolute 5 stars! Everyone from reception through working with Dr. El-Refai was kind, professional and dedicated to making my experience as good as possible. They succeeded! I highly recommend this endodontist!" says Jay on Google

★★★★★ This doctor, this office gets an absolute 5 stars! Everyone from reception through working with Dr. El-Refai was kind, professional and dedicated to making my experience as good as possible. They succeeded! I highly recommend this endodontist!

Address

3985 Medina Road #160
Medina, OH
44256

Opening Hours

Monday 7am - 4pm
Tuesday 7am - 4pm
Wednesday 8am - 1pm
Thursday 7am - 4pm

Telephone

+13307211350

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