Matrix Medical Billing

12/19/2025

Happy Holidays from all of us at Matrix Medical Billing, LLC! 🎄

As the year comes to a close, we want to take a moment to say thank you to the providers and practices who trust us with their billing. Your dedication to patient care inspires us every day.

We’re grateful for the relationships we’ve built, the challenges we’ve helped solve, and the wins we’ve achieved together.

Wishing you and your team a joyful holiday season and a healthy, successful New Year! ✨

12/08/2025

Don’t Give Up — It Pays Off!

I wanted to share a quick win for one of our small practices! 🩺💻

One of our senior billers was working on a BCBS claim from June that kept getting denied. It was originally sent to the wrong BCBS plan instead of the local one — easy fix, right? Well… not quite. 😅

After correcting it and resubmitting to the local BCBS, they denied it again — this time saying it was past timely filing.
But it wasn’t! She knew it had been submitted before, so She went digging.

She pulled the original rejection, downloaded the claim activity logs, and compiled everything to prove it had been continuously worked since the original date.

Then she submitted it all through Availity appeals.
It took nearly three weeks, but on the following Monday… the claim was finally overturned and paid! 🙌💰 This is something AI could never do for you.

So if you’re dealing with stubborn denials — don’t give up.
Keep working, document everything, and fight for those claims. It truly pays off! 💪

11/19/2025

This Thanksgiving, we want to pause and express our gratitude to all the healthcare providers and partners who trust us with their billing.

Your commitment to patients motivates us every day to ensure your claims are handled accurately, efficiently, and with care.

From all of us at Matrix Medical Billing, Happy Thanksgiving! May your holiday be filled with warmth, gratitude, and blessings. 🧡

11/12/2025

✨ New Service Announcement! ✨

Running a small medical practice is rewarding, but keeping up with billing, scheduling, and compliance can be overwhelming.

That’s why we’re excited to introduce our Virtual Office Management Service — designed just for small practices like yours.

We become your remote front office team — handling:
✅ Scheduling & patient coordination
✅ Billing & insurance follow-up
✅ Compliance & reporting
✅ Daily admin support

So you can focus on what matters most: your patients. 💙

Let’s make your practice run smoother and your revenue stronger — without hiring extra staff.

📞 (480) 447-3276
👉 https://calendly.com/christian-burris/matrix-discovery

To scheduel a free consultation here https://calendly.com/christian-burris/matrix-discovery

11/08/2025

We believe small and independent medical practices are the heartbeat of healthcare. You deliver personal, high-quality care to your patients and you deserve the same level of commitment and precision when it comes to your billing.

That’s why we proudly call ourselves the Small Practice Champion.

We specialize in helping small practices:
✅ Reduce claim denials
✅ Improve cash flow
✅ Streamline revenue cycle processes
✅ Get paid faster, with less stress

No large call centers. No generic “one-size-fits-all” solutions. We are the botique billing serivce and we customize our service to meet you specific needs.

Just a dedicated USA based billing team that understands the unique challenges and strengths of small practices and fights for your success every day.

Because when small practices thrive, entire communities benefit.

10/29/2025

🎃👻 Who You Gonna Call? Call Matrix! 👻🎃

Your claims acting haunted? Denials popping up like ghosts?
Don’t get spooked by billing nightmares this Halloween—Matrix Medical Billing is on call to bust those claim denials and chase away the reimbursement ghouls.

🕸️ We Ain’t Afraid of No Claims!
⚡ Fast claim submission - 100% USA Based Staff
⚡ Real-time clearinghouse support
⚡ Error tracking that captures sneaky rejections
⚡ Increased collections (and decreased stress!)

💬 This Halloween, call in the pros.
Matrix Medical Billing — busting billing ghosts since day one!

📞 “Who you gonna call?”
➡️ Call Matrix! (800) 689-8360

To scheduel a free consultation here https://calendly.com/christian-burris/matrix-discovery

10/24/2025

True Story: Preventing Denials and Speeding Up Payments

One of our billers recently ran into a few recurring issues with one of our chiropractic accounts, and through some proactive steps, she’s been able to prevent denials and improve first-time payment accuracy.

Early on, she was seeing denials for chiropractic manipulation codes 98941 and 98943. Both codes were documented in the same paragraph of the clinical records, and if the claims analyst didn’t read carefully, the second code was often denied.

Now, when she uploads records, she includes a short note pointing out the exact page, paragraph, and sentence where both codes appear. This small step has made a huge difference in achieving first-pass payment accuracy.

She also noticed denials for X-ray claims with multiple views when all three weren’t clearly labeled or reviewed. To prevent that, she now uploads those reports separately and includes references to the page and section where each view is documented. It’s a few extra clicks, but it saves a lot of time and ensures clean, accurate payments on the first submission.

Small details—like clear references and proper labeling—go a long way in keeping claims moving smoothly and payments coming in faster.

10/18/2025

Getting claims denied? 😩 It could be a problem with your clearinghouse...

Here’s a quick story 👇

Back in March 2025, one of our clients that is a telehealth account kept having claims reject over and over. Our biller checked everything — modifiers, codes, resubmitted… but nothing worked. 🤔

Turns out, the claims weren’t even making it to the insurance company! The issue was actually with the clearinghouse. Our biller reached out to them and found out their system wasn’t recognizing the taxonomy code, even though it was clearly listed on the claim.

Fast forward a few months, the clearinghouse finally fixed the issue. She had the provider re-sign the notes, resubmitted last week, and guess what… we got paid today! 🙌💰

Moral of the story: If you’re getting random claim denials, double-check with your clearinghouse. Sometimes it’s not you, it’s them. 😉

10/13/2025

🚨 Why Your Medical Billing Collections Are in the Toilet 🚨

Let’s be real, if your practice isn’t consistently following up and working denials, your collections are going to tank.

✅ Claims get denied.
✅ Follow-ups get missed.
✅ Timely filing deadlines slip by… and suddenly, that revenue is gone for good.

If you don’t have someone dedicated to these critical tasks, you’re guaranteed to lose money. And once you fall behind, catching up can feel impossible.

That’s exactly why smart practices partner with a professional medical billing service like Matrix.

At Matrix, our entire compensation is based on what we collect, not what we bill.
That means we only succeed when you get paid.

Stop leaving money on the table. Let Matrix turn your billing into real collections.

10/07/2025

Let’s be honest — submitting claims is the easy part.
The real challenge (and value) from a seasoned biller comes from actually getting paid by insurance companies and patients.

That’s where having a professional billing company makes all the difference. At Matrix Medical Billing, we know that persistent follow-up on unpaid claims is the key to reducing aging accounts and increasing revenue.

Our U.S.-trained billers understand that consistent follow-up isn’t just part of the process, it’s what gets claims paid and keeps your practice thriving.

If you’re ready to see the difference true persistence can make, it’s time to lean on Matrix Medical Billing. 💪

09/27/2025

Many billing companies turn small practices away because they don’t see “enough volume.” At Matrix Medical Billing, we believe small practices deserve BIG support. Small business supporting small business.

✅ We love working with small practices.
✅ We will never turn you away.
✅ We’re here to help you grow and scale with confidence.

We know the unique challenges small practices face with tight budgets, growing patient bases, and the need for reliable billing support. That’s why we’ve built our services around being accessible, dependable, and tailored for practices like yours.

With Matrix Medical Billing, you don’t just get a service, you get a partner who celebrates your wins, helps you overcome obstacles, and keeps your revenue cycle running smoothly.

Let us handle the billing, so you can focus on what matters most—caring for your patients.

Scale your practice with Matrix Medical Billing.

👉 Ready to grow? Message us today and let’s start building your future together!

To scheduel a free consultation here https://calendly.com/christian-burris/matrix-discovery

09/10/2025

Telehealth Providers & Patients – Important Reminder!

The current Medicare telehealth extension is in place through September 30, 2025. Starting October 1, 2025, some important changes to Medicare Telehealth will take effect:

In-Person Requirement for Mental Health Telehealth

Patients must have an in-person visit within 6 months before starting telehealth mental health services.

After that, an annual in-person visit is required to continue telehealth.

Applies to traditional settings on Oct 1, 2025, and to RHCs/FQHCs starting Jan 1, 2026.

Good News!

Home-based telehealth for mental health remains allowed.

No geographic or originating site restrictions.

Audio-only visits are still permitted.

Other Insurance:

No major updates yet for commercial insurance or Medicaid, but private payers often follow Medicare’s lead. Keep an eye out for updates!

Takeaway: If you use or provide telehealth services, mark Sept 30, 2025 on your calendar and be ready for possible policy adjustments starting Oct 1, 2025.