YellowTelescope

YellowTelescope YellowTelescope is the medical industry’s premier staffing and practice training company.

01/30/2026

Looking for ways to improve your front desk without breaking the bank? Look no further.

Your front desk is often the first human interaction patients have with your practice, so proper training is essential to ensure every first impression is a strong one.

01/23/2026

At the start of the year, owners and managers often look for tools that are more affordable, more efficient, or better aligned with their business goals—and patient management software is usually high on that list.

While changing this type of system can feel overwhelming, Abby is sharing tips to help make the transition as smooth and painless as possible.

01/16/2026

We aren't turnaround artists. We help motivated practices and individuals reach their capacity.

Dr. Waltzman was already doing great, but knew he could do better, and that's where we came in to make it happen. We're not looking for transactional relationships where we exchange a service for a check and call it a day. We're looking for TRANSFORMATIVE relationships where both us and our clients feel like we wouldn't be where we are today without them. Thank you for trusting us, Dr. Waltzman!

If you're looking for a transformative relationship to build your practice, we are here to start the conversation.

01/09/2026

Call Dan your "Aikido Master" because he's teaching you how to deflect the price shopping question without making it seem like you're ignoring them.

01/01/2026

2026 New Year’s Resolutions, but make them strategic.

Going into a New Year, businesses often think about what they should be doing differently to make a positive impact. For many, this can be difficult because they’re not sure where to start, but luckily we’ve got you covered with 3 resolutions everyone should be following. Invest in your team, attend the YT Seminar, and keep following the best practices for the best practices. All these combined can help give your business the tools they need to grow.

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12/24/2025

This is the gift of a transformational relationship.

Nothing makes us happier than receiving these kinds of messages from our clients. It not only means that we're giving them the tools they need to succeed, but that they're taking those tools and actually utilizing them.

We don't say "Best Practices for the Best Practices" for no reason. 😉

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12/12/2025

This isn’t a “gotcha” moment for your front desk. It’s a tool to help them shine. By listening to real interactions, you can spot what’s working, where confidence can grow, and how to turn more calls into bookings.

Because when your front desk succeeds, your whole practice wins. 📞

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12/05/2025

Here's one of many advanced tips that YT Consultant, Dan Grantham, gave to the Year 2 & 3 attendees at this year's YT Seminar, which underscores why a patient's procedure time frame must be discussed on the 1st phone call (vs. waiting for the live visit). This is a nuanced conversation, and it's all about how and when to ask on that first call.

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We are so thankful for those who believe in YellowTelescope enough to attend our YT Seminar year after year. These are n...
11/28/2025

We are so thankful for those who believe in YellowTelescope enough to attend our YT Seminar year after year. These are not just transactional relationships; they are TRANSFORMATIONAL!

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11/21/2025

We’re back at it again and practicing what we preach with our Annual Planning Meeting! The team came together in sunny Miami Beach to get a head start on 2026 and dream big for what’s next.

Everyone's Annual Planning Meeting is going to look different with a mix of professional and fun, but here's a taste of what we did this year:

👃 Build-Your-Own-Fragrance
📈 Internal Marketing Planning for 2026
💪 CliftonStrengths Assessment Review with Ed
🥃 Our annual tradition of cocktails, awards, and whiskey tasting at Jon's house (We're on letter "L" this year)
🍽️ Dinner at Ash & Maple with the whole team

Have you planned your Annual Meeting yet? Drop your ideas or traditions in the comments👇

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11/14/2025

Finding a great front desk employee is only half the battle. KEEPING them is another! 100% of new team members need:

A proper onboarding plan
An incentive plan aligned with sales
Ongoing coaching and support
Oversight and accountability

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11/07/2025

The best Front Office Coordinators are those who can master scheduling management. Guiding patients to the best spots for your schedule both improves the in-office experience for your patients and makes the days much easier on your providers!

For more tips on front desk efficiency, DM us to learn about our affordable ReceptionScope and YT Mystery Caller programs. ☎️

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Address

78 SW 7th Street
Miami, FL
33130

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