Legacy Practice Solutions

01/29/2026

The snow kept falling. I watched the birds flock to my feeders, but the squirrels? Gone. It got me thinking, especially with "National Fun at Work Day" today, about how often we're surprised by things we can't control, even at work.

1. Life, like a snowstorm, throws curveballs. Being proactive and preparing for the unexpected, whether it's a project deadline or a sudden shift in strategy, makes all the difference.
2. Sometimes your usual resources aren't available. Like those squirrels, you might need to pivot and get creative to find new ways to get things done. Don't be afraid to explore outside your comfort zone.
3. Details matter. That little tunnel in the snow could be a mouse, or it could be something else. Taking a moment to really observe and understand what's unfolding can prevent bigger issues down the line.

Want to see where your workplace resilience stands? Download my free "Top Ten Reasons Why Insurance Companies Deny Claims in 2026". Link in comments.

01/26/2026

My weekend took a not unexpected but interesting turn.

My husband and I were cozied up inside as a massive winter storm dumped almost two feet of snow on us. It kept coming down, burying everything.

It was a chance to really slow down. We read the NY Times by the fire, and I kept venturing out to feed the birds whose usual spots were buried. There was something so calming about it.

This experience reminded me of how we often push and push in our businesses, chasing goals without a break. Sometimes, the best thing you can do is pause and adjust, just like I did for those hungry birds. It’s about recognizing when to nurture your present, rather than just focusing on the future.

When was the last time unexpected circumstances helped you slow down and find perspective? Let me know in the comments.

01/19/2026

Today, we honor Dr. Martin Luther King Jr.’s legacy of justice and the pursuit of freedom. While his mission was on a grand, world-changing scale, the principle of "freedom" resonates deeply in the quiet corners of every independent medical practice in 2026.

I talk to physicians every day who feel they’ve lost their autonomy. They didn't spend decades in school to become experts in "denial management" or "paperwork navigation." They did it to serve their patients.

At Legacy Practice Solutions, we believe that financial stability is the foundation of professional freedom.

When you are no longer looking over your shoulder at unpaid claims or worrying if the insurance companies are "dictating" your care plans, you reclaim your purpose. You rediscover the joy of medicine. You gain the freedom to practice on your own terms.

Today, let’s reflect on what it means to be truly free in your profession.

Are insurance companies standing in the way of your practice's freedom? I’ve identified the shifting landscape of 2026 to help you fight back.

👇 Check out my link in the comments below for my new checklist: "Top Ten Reasons Why Insurance Companies Deny Claims in 2026."

01/16/2026

She wanted freedom, but ended up in a trap.

I recently heard from a mental health provider. She hired a billing company, hoping they'd help her launch her new private practice smoothly. She dreamed of building her own business and having full autonomy.

But there was a huge misunderstanding. The billing company credentialed her as an employee of *their* group. This completely undermined her goal of being an independent practice owner. It was the opposite of what she wanted and expected.

This is why I'm so passionate about helping providers navigate the credentialing maze. Understanding the fine print before you sign anything is crucial. It’s about protecting your vision and your business from day one.

Sometimes, what looks like a simple solution can actually take you further from your ultimate goal. Always ask clarifying questions and ensure true alignment.

Have you ever found yourself in a situation where the solution wasn't what you expected? Let me know in the comments.

01/15/2026

Is "admin creep" killing your practice's bottom line? 📉

I recently joined Dr. Nazish Jafri on the Secure Dental Podcast to discuss the direct link between administrative burdens and cash flow bottlenecks in healthcare and dentistry.

We explored how providers can stop losing time (and money) to billing stresses and shared practical solutions to streamline operations.

Coming soon to all platforms! If you’ve been feeling the weight of the "back office," you won't want to miss this one.

Thanks for having me, Secure Dental Podcast! 🙏

01/08/2026

The Standard of Excellence: Lessons from the XL Center

The atmosphere in Hartford last night was electric, as it often is when the UConn women’s basketball team takes the court. But as the lead over St. John’s stretched toward forty points, a different kind of story began to emerge. One that had less to do with the scoreboard and more to do with the philosophy of greatness.

The final score, a commanding 88-43 victory for the Huskies, was a classic "blowout." Yet, if you watched closely, the intensity on the floor never wavered. Even with a massive lead, the players were diving for loose balls, communicating on defensive rotations, and sprinting in transition as if the game were tied.

This is the living embodiment of the "practice like you play" mantra. In many arenas of life, whether in sports, business, or personal craft, there is a common temptation to "coast" once success seems guaranteed. We often tell ourselves we will turn the intensity back up when the challenge gets harder.

The Huskies prove that excellence is not a faucet you can turn on and off.

The Danger of the Blowout
In a blowout, the greatest opponent isn't the team in the other jersey; it’s complacency. When the stakes feel low because the outcome is decided, human nature invites us to cut corners.
- The Slippage: A late rotation here, a lazy pass there.
- The Cost: These small lapses form habits. If you allow yourself to play at 70% because you are winning by 30, you are training your brain to accept 70% as an acceptable standard.

Why Relentlessness Matters
Watching UConn last night, it was clear that they weren't playing against St. John’s as much as they were playing against their own "Standard of Excellence." By maintaining a "practice like you play" mentality during a blowout, they achieve three critical things:
1. Muscle Memory for Pressure: By executing perfectly when it's "easy," the movements become second nature when the National Championship is on the line.
2. Respect for the Game: High-level performance is a tribute to the work put in behind the scenes. To play poorly just because you are winning is to disrespect the hours spent in the gym.
3. Integrity of Effort: Longtime fans and friends in the stands don't just show up to see a win; they show up to see a masterclass. Relentless effort is a promise kept to the audience and the teammates beside you.

Applying the Husky Standard
Next time you find yourself "winning" in your professional or personal life, perhaps you’ve hit your targets early, or a project is sailing smoothly, remember the scene in Hartford.

The goal isn't just to beat the opponent; it’s to ensure that your performance remains consistent regardless of the score. Excellence isn't a destination you reach and then stop; it is the pace you keep from the opening tip-off to the final buzzer.

01/02/2026

2025: A year of big moves and even bigger breakthroughs. 📈

Grateful for the challenges that pushed us and the community that supported us every step of the way. Here is my 2025 highlight reel. Let’s keep this momentum moving into 2026! ✨

What was your biggest win of 2025? Let's celebrate in the comments!

12/30/2025

My father, a Harvard-trained OB/Gyn, practiced medicine for 35 years. He didn't just see patients; he solved puzzles. He loved finding creative ways to use medication side effects to treat complex issues, a practice rooted in the "wisdom of variation" that Dr. J. Michael Connors, MD, recently wrote about on LinkedIn.

But in the 90s, the "system" changed.

The creativity that made him a great physician started being treated as a liability. He was pushed toward a uniform code that valued standardization over individual patient needs.

Today, we see the logical conclusion of that shift:

Physicians are treated as "inputs" on a spreadsheet.

High-level medical decisions are reversed by insurance clerks.

"Team player" has become code for "quiet compliance."

I founded Legacy Practice Solutions because I refuse to accept that the US healthcare system has to stay this way.

The administrative burden is real, but "institutional dependence" is not the only cure. We help physicians stay (or become) independent by taking on the crushing red tape that makes corporate employment look like a relief.

We can't dismantle the corporate machine overnight, but we can help individual doctors reclaim their professional core.

If you are a physician looking to break free from corporate chains and return to autonomous, relationship-based care, let’s talk.

11/05/2025

Are you ready to stop fighting for the revenue you’ve already earned?
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This week, I was honored to participate in a dental panel, "Stop the Bleeding: The Hidden Profit Leaks in Your Dental Practice." It was a fantastic discussion with two other panelists, and the amount of valuable information shared was huge.

The biggest, repeated takeaway from the night was this: The problem isn't low patient volume; it's high administrative friction.

Most independent practices focus on getting new patients when they should be focused on collecting 100% of the cash flow from the patients they already have.

This is the entire purpose of Revenue Defense—to eliminate the waste and secure the money already on the table. We specialize in building the systems that automatically track and appeal complex denials, stopping the profit leaks before they become permanent write-offs.

If you don't build a robust defense system, you're essentially leaving earned money on the table for the insurance carrier to keep.

Where does your practice spend the most time fighting for payment right now?

If you missed the panel and want to learn how to plug these leaks, send me a DM!

11/02/2025

Is 20% of your practice revenue secretly leaking out the back door?

The Hidden Profit Leak Problem
Every independent dental practice is fighting two battles. The first is visible: patient care. The second is invisible: financial friction.

We often overlook the subtle, complex things that silently destroy profitability. It's not usually one catastrophic loss. It is a slow, steady drain from claim denials, aging A/R, and inefficient documentation. This leakage completely undercuts your hard-earned revenue.

This is the enemy we defeat daily in Revenue Defense.

I'm inviting you to a live discussion where we will teach you how to find and seal those financial holes for good.
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The Lesson
Stop hoping for a magic solution. The most profitable practices are built on disciplined ex*****on and processes that proactively stop the bleeding. We will share simple, proven strategies to secure your cash flow.

Join the Panel Discussion
Stop the Bleeding: The Hidden Profit Leaks in Your Dental Practice.

When: Monday, November 3rd, 2025

Time: 8:00 PM – 9:00 PM EST

What you will learn: How to uncover and fix financial drains without sacrificing patient care.

What is the single biggest "leak" that your team struggles to plug right now?

Register now and join the conversation:

Thriving Dentist Podcast on Stop the Bleeding: The Hidden Profit Leaks in Your Dental Practice - on the 03rd of November 2025. - Date: November 03rd, 2025 - Time: 8:00 PM – 9:00 PM EST - Format: Live Zoom Panel + Q&A (Simulcast on LinkedIn & Facebook) - Cost: Complimentary for attendees - Key Disc...

10/31/2025

The biggest wins sometimes happen on the quiet nights.
Last year, my husband and I went all out for Halloween. We dressed up as Winnie-the-Pooh and Piglet. It was a ton of fun to embrace that elaborate costume. This year, we are skipping the complex setup and having a quiet night at home. Both kinds of nights are essential and fun in their own way.
This reminds me of the contrast I see in independent practice management every day. We often feel pressured to go after the elaborate "costume." We chase the complex new software or vendor, hoping the big investment will solve every problem.
But in Revenue Defense, we know the most sustainable profitability often comes from the quiet, consistent ex*****on. The biggest cash flow leaks are fixed by streamlining one key documentation error or securing one simple, recurring denial. It is the simple, foundational work that provides the most stable revenue.
You need both the "Pooh" enthusiasm and the "quiet night" discipline.
Are you currently focused on the elaborate "costume" or the quiet "ex*****on" in your practice this quarter? Share your focus below!

10/29/2025

When Hurricane Sandy hit Connecticut, I was living in Middlefield. We lost power for days, and I remember vividly how the entire neighborhood came together. Neighbors shared generators, food, and even board games by candlelight. When the primary system (the power grid) failed, the community became the essential, decentralized backup plan.

This is the mindset I bring to Revenue Defense for independent medical practices.

The core lesson is that relying solely on the "main grid" (your insurance payments) is risky. That primary system will inevitably go down via complex denials, authorization delays, or aging A/R. You cannot afford to wait for the power to come back on its own.

Instead, you need a specialized network, a "generator," ready to jump in immediately. A proactive partnership is always cheaper and more effective than reactive recovery.

When your practice revenue goes dark due to a massive denial wave, who is your dedicated financial backup? Share your thoughts!