07/28/2025
🌟 We’re Hiring: Patient Experience and Marketing/Media Coordinator (Full-Time)
Location: Midlothian, VA
Schedule: Full-Time, In-Person
This isn’t your typical 9–5. Our full-time schedule includes a mix of early mornings and later evenings, designed to best serve our families. You’ll need to be reliably energized and present for those rhythms.
🧡 About Us
At Renew Chiropractic, we’re not just adjusting spines, we’re supporting transformations. Our office is rooted in connection, whole-body healing, and empowering women and families to feel their absolute best.
We’re on the lookout for a full-time Patient Experience and Marketing/Media Coordinator. Someone who naturally balances people skills with precision, warmth with clarity, and intuition with action. This is a foundational role that touches everything from first impressions to patient follow-through, social media to system flow. It’s part creative coordinator, part front-desk anchor, part behind-the-scenes glue — and a key player in keeping the energy of the office grounded, welcoming, and thriving.
🌿 You’re Likely Our Person If You:
• Stay energized and present throughout the day — grounded, reliable, and ready to lead yourself
• Thrive in a people-first, emotionally intelligent environment
• Love blending structure with creativity — switching between checklists and Canva like it’s second nature
• Stay calm and clear in a fast-paced environment and instinctively take care of what needs to be done before it’s even said
• Pick up on unspoken needs, notice the small things, and love making people feel seen without them having to ask
• Are a strong communicator — in person, over the phone, and through thoughtful written content
• Are emotionally steady — empathetic but not easily thrown off your game
• Take pride in your work, care about the details, and show up with solutions
• Are looking to grow in your leadership, voice, and impact — even if you’re not there yet
• Are excited about being part of a high-functioning, intuitive team that’s doing meaningful work
💫 What You’ll Be Doing:
• Welcoming and guiding patients through their visits with genuine warmth and professionalism
• Managing the daily flow: phone calls, scheduling and payment, communication, check-in/out
• Supporting and creating patient follow-up, retention strategies, and system improvements
• Creating and scheduling marketing/brand content (email, social, design)
• Keeping the front desk and systems running smoothly and efficiently
• Thinking ahead and filling in the gaps — ensuring nothing falls through the cracks
• Collaborating closely with the owner, office manager, doctors and care team to elevate the overall experience
✏️ We’d Love If You Have:
• Experience in admin, patient care, hospitality, creative marketing, or wellness industries
• Familiarity/knowledge with content tools (Canva, social platforms, Flodesk — or a willingness to learn)
• Emotional maturity and strong boundaries — you stay composed and compassionate, even on full days
• A long-term vision for being part of something meaningful
• A deep belief in natural wellness and holistic care
🧁 What You’ll Love About Working Here:
• A tight-knit team that supports each other and laughs often
• A mission-led environment where your presence matters
• High standards, clear expectations, and lots of room for growth
• A space that’s full of energy, purpose, and joy — for our patients and each other
📩 To Apply:
Please send your resume and a short message to drcara@renewchiropracticrva.com answering this question:
What part of this role or our mission speaks to you — and why do you think you’d be a great fit in our space?
