04/09/2026
Are you a compassionate professional with a background in care coordination and a heart for member advocacy?
At VITAL WorkLife, we are seeking a Care Navigator to join our remote team. In this pivotal role, you will serve as a knowledgeable guide, helping members and their families navigate complex behavioral health resources and identify the best paths for their personal well-being.
The Impact You’ll Make:
🔹Personalized Guidance: You’ll educate members on their options, offering tailored recommendations that support confident, informed decision-making.
🔹Seamless Coordination: From managing intake conversations to coordinating authorizations through our nationwide network, you’ll ensure a connected and professional member experience.
🔹Advocacy & Engagement: You’ll identify barriers to care and proactively re-engage members to ensure they receive the support they need when it matters most.
What We’re Looking For:
🔹Education & Experience: A Bachelor’s degree in Social Work, Healthcare Administration, Nursing (or related field/equivalent experience) and 2–3 years in care coordination or case management.
🔹Key Skills: Proficiency in Motivational Interviewing and a strong grasp of healthcare systems and medical terminology.
🔹Technical Savvy: Experience with Electronic Health Records (EHR) and Microsoft Office Suite.
🔹Professional Excellence: A deep commitment to HIPAA, confidentiality, and providing empathetic support to diverse member populations.
Why VITAL WorkLife?
This is a remote, collaborative role where your organizational skills and interpersonal empathy directly contribute to the success of our clinical team and the satisfaction of the organizations we serve.
✨Ready to leverage your expertise to help others find their path to well-being?
https://bit.ly/4siljwN