What are the opening hours?

Monday 8:30am - 5:15pm Tuesday 8:30am - 5:15pm Wednesday 8:30am - 5:15pm Thursday 8:30am - 5:15pm Friday 8:30am - 5:15pm

Alliance Health

Alliance Health's network of providers offers treatment and support for mental illness, substance use disorders, and intellectual/developmental disabilities.

Alliance Health is a public managed care organization serving Cumberland, Durham, Harnett, Johnston, Mecklenburg, Orange and Wake counties in North Carolina. Working with a network of more than 4,000 private providers, Alliance has responsibility for 470,000 Medicaid-eligible and uninsured individuals among a population of over 3.5M. The Alliance Medicaid Behavioral Health and Intellectual/Developmental Disability Tailored Plan manages all the health care needs – physical, behavioral and pharmacy – for people with complex mental illnesses, substance use disorders, and long-term care needs including intellectual/developmental disability and traumatic brain injury. With a mission to improve the health and well-being of the people in our communities with complex needs, our work is shaped by our core organizational values of accountability and integrity, collaboration, compassion, dignity and respect, innovation, and customer service.

02/16/2026

📣 Join us for 𝗔𝗱𝘂𝗹𝘁 𝗠𝗲𝗻𝘁𝗮𝗹 𝗛𝗲𝗮𝗹𝘁𝗵 𝗙𝗶𝗿𝘀𝘁 𝗔𝗶𝗱!
🗓️ March 9, 2026
⏰ 9:00 AM – 2:30 PM

Adult Mental Health First Aid teaches you how to recognize signs of mental health or substance use challenges in adults 18+, how to offer initial support, and how to guide someone toward appropriate care when needed.

This training is a powerful way to strengthen your ability to support others in moments that matter. Register here 👉 https://cstu.io/fe536f

02/13/2026

🌟 Crisis Intervention Training That Saves Lives 🌟

A Crisis Intervention Team (CIT) brings together first responders to support individuals experiencing serious behavioral health crises. Their goal? De-escalate dangerous situations and connect people to treatment—rather than emergency rooms or jail.

For nearly 20 years, Alliance has been a national leader in CIT training, helping communities respond safely, compassionately, and effectively.

02/12/2026

🌟 Celebrating Our Team! 🌟

Alliance Health hosted an internal Adult Mental Health First Aid (MHFA) training at our Mecklenburg Office in Charlotte - and we’re so proud of our staff who showed up with dedication, compassion, and a commitment to supporting our community.

👏 Congratulations to our newly certified Adult MHFA team members:

• Darlene Morrison
• Karla Collins
• LaSheda Grady
• Nathaniel Coley
• Tamara Smith
• Vaneka Braswell

All six participants successfully completed the full‑day training and strengthened their skills to recognize, understand, and respond to signs of mental health challenges.

If you’re interested in learning more about Mental Health First Aid Certification Courses or other trainings offered by Alliance, visit our training page🔗 https://cstu.io/1eb761.

02/11/2026

Alliance’s Community Education and Outreach team offers a wide variety of free virtual trainings every month — in both English and Spanish.

Topics include:
🧠 Behavioral health
💪 Physical health
🤝 System of Care …and so much more.

Whether you're a community member, caregiver, or professional, there’s something for everyone: https://cstu.io/96ffe9.

02/10/2026

🤝 Big news! Alliance Health has partnered with Voicegain to bring advanced AI technology to our call center operations.

📞💡 These tools use healthcare‑focused AI workflows to help our agents work more efficiently — meaning faster support, smoother interactions, and an even better experience for our members and 4,000+ providers.

Innovation that puts people first. 🔗https://https://cstu.io/a12b94

02/09/2026

🚨 We’re Hiring! 🚨

Join our team as a 𝗧𝗖𝗟 𝗖𝗼𝗺𝗽𝗹𝗲𝘅 𝗖𝗮𝗿𝗲 𝗥𝗡 𝗘𝘃𝗮𝗹𝘂𝗮𝘁𝗼𝗿 — a full‑time, hybrid role based in Charlotte, NC.

As a key part of our care transition team, you’ll:
🩺 Conduct physical health & functional assessments
🏥 Support TCL members transitioning from Adult Care Homes and other settings
🤝 Help individuals with complex medical or functional needs successfully move into the community

Your expertise can make all the difference in someone’s journey toward independence.

👉Apply today: https://cstu.io/5b673d

02/06/2026

❤️ Today is National Wear Red Day, a nationwide effort to raise awareness about women’s heart health.

Cardiovascular disease remains the No. 1 killer of women, yet many symptoms go unrecognized — and many risk factors are still overlooked. Increasing awareness, improving access to care, and supporting prevention efforts can save lives.

👉 Learn more about the movement and how you can support women’s heart health: https://cstu.io/923d72

02/05/2026

🚨We’re hiring!🚨

Join our team as a 𝗧𝗿𝗮𝗻𝘀𝗶𝘁𝗶𝗼𝗻 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗼𝗿 𝗜𝗜 – 𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 (Full Time, Remote in the Cumberland County, NC area).

In this role, you’ll support members with physical and/or behavioral health needs by providing Transitional Care Management and Physical Health Consultation across Acute Care facilities, State Operated Developmental Centers, and Justice System settings.

For coordinators assigned to a facility, you’ll play a hands‑on role in discharge planning — starting at admission — to ensure members receive safe, coordinated, and compassionate care.

Apply today 👉 https://cstu.io/114067

02/04/2026

We’re proud to celebrate the 18th Annual Durham CIT Awards Banquet, recognizing first responders and law enforcement officers who go above and beyond to support our community.

Crisis Intervention Team (CIT) training provides these professionals with the tools to safely and effectively de‑escalate situations involving individuals experiencing a mental health crisis. Their commitment to a compassionate response helps create safer, more supportive outcomes for everyone involved.

Join us in honoring their service and the vital role they play in promoting mental health awareness and community well‑being. 💙

02/03/2026

February is American Heart Month, a time to focus on the small steps that make a big difference for your heart. ❤️

Heart disease remains the leading cause of death in the U.S., but many risk factors — like nutrition, physical activity, and stress — can be improved with awareness and support.

Take a moment this month to learn how to protect your heart and the hearts of those you love: https://cstu.io/641626 American Heart Association

02/02/2026

Many of the most important advancements in mental health care — from culturally responsive treatment to community‑based support models — were pioneered by Black psychologists, psychiatrists, and advocates whose contributions have historically been overlooked.

Understanding their work isn’t just about honoring history; it’s about recognizing the ideas that continue to shape today’s mental health systems and equity efforts.

👉 Learn more about these influential leaders and their lasting impact: https://cstu.io/e47a68

𝗣𝗶𝗰𝘁𝘂𝗿𝗲𝗱 𝗯𝗲𝗹𝗼𝘄: Dr. Joycelyn Elders, the first African American and the second woman to be sworn in as the Surgeon General of the United States.

01/30/2026

🌍 Representation Matters in Healthcare 🌍

At Alliance, we know that achieving true health equity starts with access to providers who reflect and understand the communities they serve.

When minority and underserved populations see themselves in their care teams, trust grows, barriers break, and outcomes improve.

Address

5200 Paramount Parkway
Morrisville, NC
27560

Opening Hours

Monday	8:30am - 5:15pm
Tuesday	8:30am - 5:15pm
Wednesday	8:30am - 5:15pm
Thursday	8:30am - 5:15pm
Friday	8:30am - 5:15pm

Telephone

+19196518401

Website

https://www.AllianceHealthPlan.org/

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Our Story

Alliance Health manages the public mental health, intellectual/developmental disability and substance abuse services for the citizens of Durham, Wake, Cumberland and Johnston counties.