What are the opening hours?

Monday 8:30am - 5:15pm Tuesday 8:30am - 5:15pm Wednesday 8:30am - 5:15pm Thursday 8:30am - 5:15pm Friday 8:30am - 5:15pm

Alliance Health

Alliance Health's network of providers offers treatment and support for mental illness, substance use disorders, and intellectual/developmental disabilities.

Alliance Health is a public managed care organization serving Cumberland, Durham, Harnett, Johnston, Mecklenburg, Orange and Wake counties in North Carolina. Working with a network of more than 4,000 private providers, Alliance has responsibility for 470,000 Medicaid-eligible and uninsured individuals among a population of over 3.5M. The Alliance Medicaid Behavioral Health and Intellectual/Developmental Disability Tailored Plan manages all the health care needs – physical, behavioral and pharmacy – for people with complex mental illnesses, substance use disorders, and long-term care needs including intellectual/developmental disability and traumatic brain injury. With a mission to improve the health and well-being of the people in our communities with complex needs, our work is shaped by our core organizational values of accountability and integrity, collaboration, compassion, dignity and respect, innovation, and customer service.

03/02/2026

🧠 𝙈𝙖𝙧𝙘𝙝 𝙞𝙨 𝘽𝙧𝙖𝙞𝙣 𝙄𝙣𝙟𝙪𝙧𝙮 𝘼𝙬𝙖𝙧𝙚𝙣𝙚𝙨𝙨 𝙈𝙤𝙣𝙩𝙝

This month, we’re honoring the voices, stories, and lived experiences of people impacted by brain injury. As part of our commitment to awareness and education, we’re hosting three community screenings of Who Am I To Stop It - a powerful documentary exploring isolation, creativity, and personal transformation after brain injury.

This film invites us to look beyond assumptions and truly see the resilience, artistry, and humanity of survivors.

📅 𝗦𝗰𝗿𝗲𝗲𝗻𝗶𝗻𝗴 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀
Wednesday, March 11 | 10:00–11:30 a.m. — https://cstu.io/4faa5b
Saturday, March 21 | 11:00 a.m.–12:30 p.m. — https://cstu.io/1702fd
Wednesday, March 25 | 6:00–7:30 p.m. — https://cstu.io/9367f9

Join us for one of these sessions as we deepen understanding, spark conversation, and stand in solidarity with the brain injury community.

02/27/2026

Alliance Health has partnered with the Cumberland County, NC Government Detention Center and the Cumberland Health Department to help ensure that individuals with significant behavioral health needs being released from detention have the follow up care they need in place, whether they are members of the Alliance Health Plan or not.

Nationally, similar programs have been shown to significantly improve health outcomes, reduce substance use relapse, and lower recidivism rates among formerly incarcerated individuals.

Alliance Health CEO Rob Robinson notes that growing numbers of people with mental illness and substance use disorders in jail settings in not unique to Cumberland County – it is a problem with a national scope. “Without the strong linkage to post-release services like the ones provided by this program, released individuals are at significant risk for re-offense, and those with substance use disorders are at increased risk to for repeated substance misuse and overdose.”

Learn more:https://cstu.io/f853e5

02/26/2026

Alliance Health has selected Sean Schreiber to fill its newly created position as Chief of Innovation and Strategy. In his new role as Chief Innovation and Strategy Officer, Schreiber will provide enterprise leadership to advance the organization’s operational strategy, innovation agenda, and transformation priorities, designing and driving forward-looking strategies that enhance efficiency, service delivery, and sustainability across the organization’s business operations.

Read more: https://www.alliancehealthplan.org/news/alliance-names-schreiber-chief-of-innovation-and-strategy/

02/25/2026

Alliance Health has partnered with Promise Resource Network (PRN) and Wake County Government to open the Triangle Recovery Hub in a new location in downtown Raleigh. The Hub is a peer-led place where people in recovery from substance use or mental health challenges can find support, resources, and a real sense of belonging.

Peer support offers significant mental health and recovery benefits by connecting individuals with shared experiences, fostering empathy, and reducing isolation. It provides a supportive, non-judgmental environment that boosts confidence and hope.

The Recovery Hub is conveniently located near bus routes at 310 North Harrington Street, and is open from 8:30am to noon on Monday, Tuesday, Wednesday and Friday, and from 8:30am to 4:00pm on Thursday. A calendar of events for the Hub can be found at https://cstu.io/64ecc1.

Also open at the new location is the Café, a welcoming environment where people can commit to community service work and lead "circles" where open discussions are shared as they work together towards recovery over a nutritious meal.

02/25/2026

As measles cases continue to rise across our state, the North Carolina Department of Health and Human Services (NCDHHS) recommends that families of infants 6-11 months talk with their health care provider about the options of early MMR vaccination. Measles (Rubeola) is a highly contagious, vaccine-preventable disease spread by direct person-to-person contact and through the air.

For information on measles, symptoms, and vaccine information, check out this link: https://cstu.io/e6924a

02/24/2026

🤝 Big news! Alliance Health has partnered with Voicegain to bring advanced AI technology to our call center operations.

📞💡 These tools use healthcare‑focused AI workflows to help our agents work more efficiently — meaning faster support, smoother interactions, and an even better experience for our members and 4,000+ providers.

Innovation that puts people first. 🔗https://https://cstu.io/a12b94

02/23/2026

Honoring another monumental figure during 𝗕𝗹𝗮𝗰𝗸 𝗛𝗶𝘀𝘁𝗼𝗿𝘆 𝗠𝗼𝗻𝘁𝗵: Dr. Joseph L. White, often called “the father of Black psychology.”

His groundbreaking article “Toward a Black Psychology” shifted the field by offering the first strengths‑based understanding of Black behavior and culture - a powerful counter to deficit‑based narratives that misrepresented Black communities.

Dr. White argued that applying white‑centered psychology to Black people created false impressions of inferiority, when the real issue was the use of culturally irrelevant frameworks. He went on to help found the Association of Black Psychologists and the Black Studies program at San Francisco State University in 1968.

His work continues to shape culturally grounded mental health care and the fight for equity.

02/20/2026

🌍 Representation Matters in Healthcare 🌍

At Alliance, we know that achieving true health equity starts with access to providers who reflect and understand the communities they serve.

When minority and underserved populations see themselves in their care teams, trust grows, barriers break, and outcomes improve.

02/19/2026

🚨 We’re Hiring! 🚨

Join our team as a 𝗧𝗖𝗟 𝗖𝗼𝗺𝗽𝗹𝗲𝘅 𝗖𝗮𝗿𝗲 𝗥𝗡 𝗘𝘃𝗮𝗹𝘂𝗮𝘁𝗼𝗿 — a full‑time, hybrid role based in Charlotte, NC.

As a key part of our care transition team, you’ll:
🩺 Conduct physical health & functional assessments
🏥 Support TCL members transitioning from Adult Care Homes and other settings
🤝 Help individuals with complex medical or functional needs successfully move into the community

Your expertise can make all the difference in someone’s journey toward independence.

👉Apply today: https://cstu.io/5b673d

02/18/2026

🌟 𝘾𝙚𝙡𝙚𝙗𝙧𝙖𝙩𝙞𝙣𝙜 𝙊𝙪𝙧 𝙏𝙚𝙖𝙢’𝙨 𝘾𝙤𝙢𝙢𝙞𝙩𝙢𝙚𝙣𝙩 𝙩𝙤 𝙔𝙤𝙪𝙩𝙝 𝙈𝙚𝙣𝙩𝙖𝙡 𝙃𝙚𝙖𝙡𝙩𝙝! 🌟

Alliance Health recently hosted an internal Youth Mental Health First Aid (MHFA) training at our Mecklenburg Office in Charlotte - and we’re thrilled to recognize the staff members who completed this important certification.

👏 𝗖𝗼𝗻𝗴𝗿𝗮𝘁𝘂𝗹𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼 𝗼𝘂𝗿 𝗻𝗲𝘄𝗹𝘆 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗬𝗼𝘂𝘁𝗵 𝗠𝗛𝗙𝗔 𝘁𝗲𝗮𝗺 𝗺𝗲𝗺𝗯𝗲𝗿𝘀: Andrea Bradshaw, A***n McLeod, Charmaine Wiggins, Dormeka Headen, Janeva Tucker, Kat Bartholomew, Keeva Nichols, Khadija Turner, Kimberly Randolph, Sekhmet Bey‑Hamidoun and Yalanda Williams.

A huge thank‑you to our Certified Youth MHFA Instructors, Chary Caraballo and Amy Rudisill, for leading an engaging, impactful training.

If you’d like to learn more about Youth Mental Health First Aid or other trainings offered by Alliance Health, visit our training page: 🔗 https://cstu.io/d9c193

02/17/2026

Many of the most important advancements in mental health care - from culturally responsive treatment to community‑based support models - were pioneered by Black psychologists, psychiatrists, and advocates whose contributions have historically been overlooked.

Understanding their work isn’t just about honoring history; it’s about recognizing the ideas that continue to shape today’s mental health systems and equity efforts.

👉 Learn more about these influential leaders and their lasting impact: https://cstu.io/e47a68

𝗣𝗶𝗰𝘁𝘂𝗿𝗲𝗱 𝗯𝗲𝗹𝗼𝘄: Dr. Cornely was the first African-American elected as President of the American Public Health Association in 1968.

02/16/2026

📣 Join us for 𝗔𝗱𝘂𝗹𝘁 𝗠𝗲𝗻𝘁𝗮𝗹 𝗛𝗲𝗮𝗹𝘁𝗵 𝗙𝗶𝗿𝘀𝘁 𝗔𝗶𝗱!
🗓️ March 9, 2026
⏰ 9:00 AM – 2:30 PM

Adult Mental Health First Aid teaches you how to recognize signs of mental health or substance use challenges in adults 18+, how to offer initial support, and how to guide someone toward appropriate care when needed.

This training is a powerful way to strengthen your ability to support others in moments that matter. Register here 👉 https://cstu.io/fe536f

Address

5200 Paramount Parkway
Morrisville, NC
27560

Opening Hours

Monday	8:30am - 5:15pm
Tuesday	8:30am - 5:15pm
Wednesday	8:30am - 5:15pm
Thursday	8:30am - 5:15pm
Friday	8:30am - 5:15pm

Telephone

+19196518401

Website

https://www.AllianceHealthPlan.org/

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Alliance Health manages the public mental health, intellectual/developmental disability and substance abuse services for the citizens of Durham, Wake, Cumberland and Johnston counties.

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