What are the opening hours?

Monday 9am - 6:30pm Tuesday 9am - 6:30pm Wednesday 9am - 6:30pm Thursday 9am - 6:30pm Friday 9am - 6:30pm Saturday 9am - 6:30pm Sunday 9am - 6:30pm

LaborFirst

LaborFirst has been the leader in healthcare navigation and advocacy, dedicated to supporting labor benefits plans and their members.

Our personalized service model drives cost efficiencies while improving member engagement, satisfaction, and outcomes. For 20 years, LaborFirst has been the leader in healthcare navigation and advocacy, dedicated to supporting labor benefits plans and their members. No organization serves the unique needs of Labor like LaborFirst. LaborFirst serves 450+ groups and over 375,000 Medical and Pharmacy lives across all 50 states. Our clients are hundreds of labor unions, public sector entities, higher education, and commercial organizations. We partner with all major national health carriers, and brokers and consultants, to drive value and improve outcomes for plan sponsors and their members.

11/27/2025

To our members, clients, partners, and team: Thank you for your trust, your collaboration, and the opportunity to serve you. Wishing you and your families a warm, joyful, and safe Thanksgiving🧡

11/24/2025

We’re honored by the incredible feedback from our clients—it’s what drives us to keep delivering top-tier service every day. Knowing the meaningful impact we make on navigating the healthcare landscape, saving time, reducing costs, and improving member health and wellbeing inspires us to go above and beyond.

11/20/2025

At LaborFirst, we do healthcare navigation and advocacy differently—and the data proves it. Our Member Advocacy Services earned a 93 Member NPS in 2024.

A Net Promoter Score (NPS) is a standard measure used to gauge customer satisfaction. The average NPS for the healthcare industry is around 34. Scores above 70 are considered world-class and mean your customers champion your company with referrals. Our 93 Member NPS is staggering!

11/12/2025

We want to honor and thank the brave veterans who have served our country. At LaborFirst, we are grateful for your courage, your sacrifice, and the lasting impact you've made. Thank you for your service.

11/11/2025

On Saturday, our team came together at Citizens Bank Park in Philadelphia to join the Walk to End Alzheimer’s. We’re proud to support such an important cause, uniting with so many others to raise awareness and contribute to the fight against Alzheimer’s. A huge thank you to everyone who walked alongside us!

10/23/2025

LaborFirst Advocates, like Crystal, are committed to guiding retirees through their health benefits, ensuring they experience the joyful, worry-free retirement they've earned.

Discover how personalized advocacy can truly enhance the lives of retirees: https://bit.ly/3La9yIZ

09/29/2025

⚾️ Nothing beats a day at the ballpark with our team! We loved stepping outside the office to cheer on the Phillies, share some laughs, and enjoy time together.

09/25/2025

Our world-class Member Advocacy Services are included in all our solutions. Learn why healthcare advocacy is mission-critical: https://bit.ly/46zhsTi

09/19/2025

Our team had a great time last night celebrating at the 2025 Philadelphia Titan 100 Awards Dinner. The region’s top CEOs and C-level executives, including our own, John P. Dulczak, were recognized for their leadership and vision at the 2300 Arena in South Philadelphia.

Congratulations again to John and all of this year’s Titan 100 award recipients!

09/11/2025

Today, we remember the lives lost on September 11, 2001. We honor the bravery of the first responders, the strength of the survivors, and the determination of the American workers who rebuilt Ground Zero.

09/04/2025

At LaborFirst, we do healthcare navigation and advocacy differently—and the data proves it.

All members receive a group phone number—toll free and local—and a dedicated Advocate team for real-time assistance. A member’s incoming call is routed to the Advocate with case history first, and dedicated team second. Members and their Advocates come to know each other on a first-name basis. This personalized approach ensures continuity, builds trust, and forges strong relationships.

08/29/2025

At LaborFirst, we are honored to serve the union members who dedicate their lives to building the foundations of our country. Your hard work, commitment, and sacrifice have shaped the world we live in today.

Our Member Advocates are here to ensure that your well-deserved benefits are taken care of, just as you have taken care of our nation. We are grateful for the trust you place in us, and we are proud to support you in every way we can.

Thank you for all you’ve done. We are here for you, every step of the way.

Happy Labor Day Weekend!

Address

1000 Midlantic Drive, Suite 100
Mount Laurel, NJ
08054

Opening Hours

Monday	9am - 6:30pm
Tuesday	9am - 6:30pm
Wednesday	9am - 6:30pm
Thursday	9am - 6:30pm
Friday	9am - 6:30pm
Saturday	9am - 6:30pm
Sunday	9am - 6:30pm

Website

https://laborfirst.com/

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Our Story

We are a full-service Retiree Benefit Manager, providing a customized healthcare benefit solutions and member advocacy services exclusively for retirees.

With membership spanning across all 50 United States, we are the only Retiree Benefit Manager that solely services the union retiree healthcare marketplace. We proudly handle the retiree health benefit and service needs of both multi-employer and public sector plan sponsors and their retired participants.

We believe that all clients have different needs that require unique & innovative solutions. It is our mission to get to know you and custom tailor our service for your organization.