Sunrise Services, LLC

11/17/2025

From Evidence to Action: How to Write an Appeal That Gets Results

You’ve cracked the code on your EOB — now it’s time to make your case.

In Part 2 of our Turning Denials into Dollars series, we walk through how to:
✅ Write a clear, data-driven appeal letter that payers can’t ignore.
✅ Annotate your documentation like a pro (and avoid the “we couldn’t find it” excuse).
✅ Submit securely and follow up strategically — without letting claims slip through the cracks.

Strong appeals aren’t luck; they’re strategy.
See how to turn a denial into a reimbursement with precision and purpose.

📖 Read Part 2 here: https://conta.cc/47j8zz1

11/11/2025

🇺🇸 Honoring Our Veterans 🇺🇸

Today, on Veterans Day, we pause to honor the brave men and women who have worn the uniform of our nation. Your courage, sacrifice, and unwavering dedication protect the freedoms we often take for granted.
To every veteran — thank you for your service, your strength, and your example. To the families who have supported and sacrificed alongside them, your love and resilience are a vital part of that service, too.
Let us remember that gratitude shouldn’t be limited to just one day. Let’s carry it with us — in how we treat one another, in how we serve our communities, and in how we strive to be worthy of the freedoms our veterans have defended.
❤️🤍💙
Thank you, veterans. We honor you today and always.

11/10/2025

Turning Denials into Dollars: How to Build an Appeal That Wins.
Every medical practice has faced the frustration of claim denials — hours of work, and not a penny reimbursed.
But here’s the truth: a denial isn’t the end of the road; it’s the beginning of your appeal.

At Sunrise Services, we believe that the key to successful appeals is part detective work, part legal argument.
That’s why we’ve created a new two-part blog series that breaks down the process step-by-step:

🔍 Part 1: How to decode EOB remark codes, identify payer patterns, and gather your supporting evidence.
✉️ Part 2: How to craft a precise, data-driven appeal letter that demands reconsideration — and wins.

Because when you approach an appeal like a case, you don’t just react — you reclaim.

👉 Read Part 1 here: https://conta.cc/49wA2OV

11/03/2025

To keep raising the bar on service quality, our team will be in all-day training on Thursday, November 6, 2025.
The office will be closed while we level-up skills, streamline workflows, and sharpen our toolkit.

What this means for you

Non-urgent requests received on Nov 6 will be queued and addressed starting Friday, Nov 7.

Urgent billing issues: Please email [support@sunriseservices.com
] with URGENT in the subject line; we’ll triage first thing Friday morning.

Phones: Voicemail will be monitored for call-backs on Friday.

Thank you for your partnership and patience while we invest a single day to deliver a better every day. We appreciate you!

Email from Company or Organization Name     Office Closure Our office will be closed, Thursday November 6th for team training. Please email us at support@sunrize.com for urgent requests. We'll be back

10/24/2025

💼 Powerful Practice Management — Now Even Better

The trusted, affordable solution you’ve counted on for years just leveled up. CGM MEDISOFT v30 keeps your reimbursements flowing and your operations running smoother than ever — simplifying the complex and strengthening what already works.

Here’s what’s new in CGM MEDISOFT v30:
Smarter, more flexible online scheduling keeps both patients and front-desk staff smiling.

New QR codes on patient statements* make it easy for patients to pay online — fast, simple, and no excuses.

Customizable statement delivery preferences* (email, text, or paper) speed up payments and reduce the “check’s in the mail” lag.

Enhanced claims workflow now supports electronic attachments for workers’ comp and auto claims* — less paper, fewer headaches.

Expanded payment options include patient financing* — because modern care should come with modern convenience.
Call us today! 502-538-466

10/17/2025

https://conta.cc/4hlZ6ua

Email from Company or Organization Name Upgrade to Medisoft Version 30 for a Smarter, Faster Practice!   🎉 Medisoft Turns 30 — and It’s Looking Better Than Ever     It’s hard to believe Medisoft has

10/16/2025

💜 Standing Together for Awareness and Change 💜

We’re proud to partner with clients who not only provide outstanding patient care but also stand up for important causes in their communities. This month, our client is wearing purple for Domestic Violence Awareness Month, reminding us that compassion and advocacy extend far beyond the clinic walls.

At Sunrise Services, we’re honored to work alongside practices that lead with heart — both in healthcare and in humanity. 💜

October is domestic violence awareness month. Today, we wear purple to show our support of domestic violence survivors and our commitment to ending abuse. impacted by domestic violence, and everyone has a role to play in preventing domestic violence and supporting survivors 💜

10/10/2025

🚨 Medicare Update for Our Practice Friends!

We know many small clinics are feeling the pinch of uncertainty right now, so here’s the quick scoop:

CMS has placed a short hold on Medicare claims (usually just 10 business days) while Congress reviews some payment provisions. You can still submit claims—they just won’t pay out until the hold lifts.

Starting October 1, 2025, some of the pandemic-era telehealth flexibilities could expire for non-behavioral visits unless Congress steps in. That means home-based visits and some non-rural services may no longer be covered.

If you’re unsure how this affects your billing, we’ve got your back. Sunrise Services helps small practices stay ahead—so you can keep focusing on your patients, not the paperwork. Please see the attached image outlining the telehealth changes. 💙

09/08/2025

💉 New Flu Shot Codes Are Here for 2025–2026!

It’s that time of year again—flu season is back, and so are the new billing codes for vaccines. 🩺

➡️ From standard flu shots to high-dose and intranasal options, each vaccine has its own CPT/NDC code. Getting them right = faster reimbursements and fewer billing headaches.

So before the rush of flu season hits:
✔️ Update your systems
✔️ Make sure your staff knows the new codes
✔️ Bill clean, get paid quicker

Stay ahead of the flu and the paperwork this year. Your revenue cycle will thank you. 😉

09/02/2025

"New Flu Shot NDCs Are In: Don’t Miss a Beat!"

This flu season, we’re not just rolling with the punches—we’re coding them. The CDC has just published the 2025‑2026 Seasonal Influenza NDC updates, introducing fresh NDCs mapped to existing CVX, MVX, and CPT codes—including new entries for FluMist self/caregiver‑administered, FluAd, FluCelvax, FluZone High‑Dose, and Afluria

What’s the business impact? First, accurate NDC reporting keeps reimbursements flowing smoothly. Second, administrative precision now includes proper NDCs plus administration codes—such as G0008 or 90471, and remember the ICD‑10‑CM Z23 for immunization encounters

Don’t let outdated codes slow you down. Update those billing systems, educate your front- and back-office staff, and ensure those claims land clean and swift. Think of it as flu-proofing your revenue cycle.

07/16/2025

Your Office Staff Called. They’d Like Their Time Back.

Still calling every patient to remind them of appointments?
There’s a better way.

With DoctorConnect, your reminders go out automatically—no dialing, no voicemails, no missed messages. Just confirmed appointments, fewer no-shows, and a lot less stress on your team.

✨ Text, email, or voice options
✨ Integration with your EHR (including Azalea)
✨ Support from Sunrise Services—your partner in smarter workflows

Patients prefer it. Your staff will thank you. Your bottom line will feel the difference.

💡 Let’s talk about automating your appointment reminders

07/10/2025

Today we celebrate a very important member of our team-our Assistant Chief Happiness Officer is turning TWO!

Whether he’s boosting morale with butt wiggles, or supervising snack breaks, he takes his job very seriously (unless the FEDEX guy is outside).

Happy 2nd birthday to the fluffiest part of our company culture.

Drop a 🦴 in the comments to wish Cooper a paws-itively amazing day!