The Unwound Massage- Mackenzie Lyons LMT

04/05/2026

Edit: BOOKED

Home for Spring Break? Schedule some time to relax!

www.unwoundmassage.com

04/01/2026

This was hard for me to Post:

My kindness is being taken advantage of.

I have had an influx of appointments where people are showing up excessively late and I am going over appointment times to accommodate.

Chronic “rescheduling” last minute to avoid cancellation fees.

Life happens, trust me I get it- but please let me explain an example to you.

I had a client mix up their appointment time. I called them and they said they could make it here right away, I am understanding and I explain that sounds good and I will see them shortly. They arrive almost 25 minutes late to their 90 minute massage. I accommodate and go over their time by 15 minutes (as I block 30 minutes in between clients for these moments of life happening) they are then surprised when I inform them the amount of their massage still being the full cost of a 90 minute appointment.

“Well Mackenzie you only worked on them 80 minutes why would they pay you for the full 90 minute appointment?”

Fantastic Question! While I may have only had hands on time during the appointment for 80 minutes- you actually took 115 minutes of my time. Through my booking system you should receive three appointment reminders (one when the appointment is booked allowing you to add it to your calendar, one to confirm your appointment, and another one reminding you of your appointment.) Personally, I know many therapists that would have only given the 65 minutes remaining and still charged the full cost. Anything 15 minutes and over is actually considered a “No Show” in my system, which is stated when you book your appointment online.

I do not have to honor your time, yet I am understanding and I’m still trying to give you as much as I can because life does happen. Take into consideration that 15 minutes does not include the time for you to get off the table and the check out process. When that time is cut into that causes me to be late for my next appointment and apologizing essentially for your mistake, not mine.

So on April 1st, 2026- over 5 years in my practice, I am having to put my foot down and explain that I can no longer be taken advantage of in these situations. This is my job, this is not a hobby I am doing on the side for fun.

Luckily this isn’t the case for about 95% of my clients. My time is respected and I appreciate that very much. If this sounds harsh I apologize (there I go being a people pleaser again!) but when I’m constantly letting my kindness be taken advantage of, it makes me feel pretty icky and I just don’t deserve that.

03/29/2026

EDIT: ALL BOOKED!

www.unwoundmassage.com

03/15/2026

✨✨✨✨

03/07/2026

This week chances to schedule 👇🏼

Tuesday 3/10: 2:00 & 3:30
Friday 3/12: 10/10:30

www.unwoundmassage.com

02/18/2026

Today is the last day to vote for 2026 Best Massage Therapist! You can vote until midnight tonight February 18th.

https://www.peopleschoicewestmi.com/2026-peoples-choice-contest/ #/gallery/518313905/

Link available in my stories as well! ✨

02/18/2026

https://www.peopleschoicewestmi.com/2026-peoples-choice-contest/ #/gallery/518313905

02/04/2026

✨Today is the day the final voting begins! ✨

You can vote daily for Best Massage Therapist 2026. I am so grateful to be nominated and make it to the final round of voting!

https://grandhaventribune.secondstreetapp.com/og/e663896f-7d4f-4882-bec7-c2a93400c122/gallery/518313905

02/01/2026

01/27/2026

I am so lucky within this space that I have created. I realized today that I have gotten to see my clients go through many triumphs in life.

I’ve gotten to ask about that new job interview, and have them tell me about how they got the job they never thought they’d have.

I’ve gotten to care for my pregnant clients and then see their face light up at their first appointment back post baby as they tell me all about them.

I’ve gotten to hear that you’re engaged, all about the wedding planning, and see the beautiful photos.

About the house you bought and all of the projects you’re planning on doing.

While I also share in the not great days, the heartbreaks, & the times when life is just not treating you right- I realize how wonderful it is that I am important enough that you all share these glimmers in life with me.

I’ve worked a lot of jobs in places where I didn’t feel like I made a difference or mattered. It’s nice to know that isn’t the case anymore- so that’s a victory I’m sharing with you.

01/12/2026

https://www.peopleschoicewestmi.com/2026-peoples-choice-contest/?fbclid=IwdGRleAPRN9JleHRuA2FlbQIxMQBzcnRjBmFwcF9pZAo2NjI4NTY4Mzc5AAEe0HNTCMI3XLYbdJzIhn7voHEIHvsB7Wb_MJueQK1cnIOakB2NvXi0tz0GPTY_aem_DBVLwBnwl3RB6iHSJ6YXUg #/gallery/518313905/

01/09/2026

Hey it’s me! 👇✨

It’s always so special when it’s pointed out that I have been nominated! You can vote everyday through January 21st for 2026 Best Massage Therapist ❤️❤️❤️

2026 People’s Choice Contest Welcome to the 2026 People’s Choice Contest! The nomination phase will run from January 7th through January 21st, 2026. You can nominate your favorite business, person, or place once per day, every day, during the nomination period to help them secure a top spot on t...