01/14/2026
Ever call a therapist or medical provider to book an appointment⦠and never hear back?
Or you finally doāand youāre scheduled with someone other than the person you carefully chose?
I hear this all the time. And honestly, itās disheartening. People donāt make those short lists casually. Thereās research, vulnerability, and usually a fair amount of emotional energy behind that call.
Sometimes it works outāif the person youāre scheduled with was already on your list. But often, it doesnāt. And that gap? Itās a real barrier to accessing care.
I also get the other side. For solo therapists or small group practices without admin support, managing calls and scheduling can feel overwhelming on top of clinical work.
So hereās the real question:
If youāre a therapistāsolo or groupāhow are you handling this without burning out or dropping the ball on access?