SMS Holdings

12/24/2025

Happy Holidays from all of us at SMS Holdings! ❄
As we look back on the year, we’re grateful for our dedicated teams, trusted partners, and the communities we proudly serve. Wishing you a season filled with peace, joy, and meaningful connections. Here’s to a bright and successful year ahead!

12/22/2025

We closed out the year with great games, great laughs, and an even better team. Our Holiday party at Game Terminal was a perfect reminder that our culture is built on connection, fun, and the people behind the work.

Thanks to everyone who joined us — here’s to an exciting year ahead!

12/18/2025

The Meet the Family of Companies series kicks off with the company that started it all — Service Management Systems.

Founded in 1988 by Bill Coakley, SMS began with a bold vision: to deliver exceptional facility services through innovation, integrity, and a genuine commitment to people. What started as a small, service-driven company has grown into a nationwide family of businesses supporting industries across janitorial, maintenance, hospitality, and safety.

At SMS, the culture is built around one powerful phrase — “Whatever it Takes!” It’s more than a slogan; it’s a mindset that defines how the company serves its partners, supports its teams, and shows up for its communities. Guided by its core values of service, integrity, respect, and teamwork, SMS continues to create meaningful opportunities for its people and lasting value for its clients.

Stay tuned as the series continues, introducing the incredible companies that make up the SMS Holdings family!

12/16/2025

Serving up a little holiday cheer from our SMS family to yours! 🎄✨
Some of us shared our favorite seasonal recipes, and we’re excited to pass these delicious traditions along. What’s your go-to holiday dish?

12/04/2025

Congratulations, Will, for joining the ServiceWear team! We are happy to have you as a part of the SMS Holdings Family of Companies!

We’re excited to welcome William Feliciano to the ServiceWear Apparel team! 👋

As our new Midwest Division Business Development Manager, Will brings a passion for connecting with people and helping organizations look their best in high-quality workwear.

When he’s not working with customers, Will enjoys ’90s and 2000s Hip Hop, New Jack Swing R&B, and classics like Goodfellas or Game of Thrones. A self-proclaimed “mix guy” who loves Garrett’s famous Chicago Mix popcorn, Will is also a coffee fan, Warriors and Chiefs supporter, and a talented keyboard player who enjoys spending time with his wife and children.

Join us in giving Will a warm welcome to the ServiceWear family! 👏

12/02/2025

Now that it's officially December, please enjoy this very festive photo of Chili, our CEO's dog and the unofficial CSC mascot! 🐾🎄

11/27/2025

Wishing everyone a truly wonderful Thanksgiving from the entire SMS Holdings family! Whether you’re celebrating with loved ones, gathering with friends, working alongside your team, or finding a quiet moment for yourself, we hope this holiday brings warmth, connection, and plenty of good food.

May today be a reminder of the many things we have to be grateful for — the communities we serve, the colleagues who support us, and the small moments of kindness that make each day brighter. From our family to yours, we’re thankful for you. Happy Thanksgiving!

🎉🦃

11/13/2025

Company Spotlight 💡

Bill Coakley’s vision built more than a company — it built a culture of integrity and teamwork that still thrives today. That's exactly the story that Service Management Systems tells in their new blog. We wanted to spotlight this blog about our shared history and a reminder of our humble beginnings. From two small rooms in Nashville to a nationwide leader, Bill Coakley built SMS on integrity, teamwork, and a “whatever it takes” spirit that still drives them today.

Check out the full story on the SMS blog 🔗 smsclean.com/blog/bill-coakleys-vision

When Bill Coakley founded Service Management Systems in 1988, he wasn’t trying to build a typical service company.

11/11/2025

On this Veterans Day, we at SMS Holdings honor and celebrate the brave men and women who have served our country. Your courage and sacrifice inspire us every day. Thank you for your dedication and commitment to protecting our freedoms. Let’s take a moment to reflect and appreciate all that you do!

11/06/2025

Our annual Halloween party never disappoints!

Between the costumes, the laughter, and the friendly competition, the SMS team showed up ready to celebrate — and remind us all why we love working together.

Along with the great costumes and camaraderie, we also celebrated Lori Williams' 25th anniversary with the company! Lori has been an incredible team member throughout the years, and the support and friendship of her colleagues are a testament to the impact she's made here at SMS Holdings.

Here’s to creativity, connection, and plenty of fun along the way. 🎃

10/31/2025

🎃👻 Happy Halloween from all of us at SMS Holdings! 🎉🕷️

Get ready to unleash your inner ghoul and have a spooktacular time! Whether you're trick-or-treating, dressing up as your favorite monster, or just enjoying some yummy treats, we hope your day is filled with fun, laughter, and a little bit of fright!

10/28/2025

At SMS Holdings, one of our core values is hard work, and that means more than getting the job done. It’s about showing up with purpose. Whether we’re serving our clients or lending a hand in the community, we believe in putting in the effort that makes a lasting difference. 💪