The Center for Case Management

The Center for Case Management Our core business is customized consultation and education for managing clinical care toward measurable outcomes.

As the innovators of outcome-based clinical paths (CareMap™ tools) and clinical case management, CCM constantly expands those and other methods for achieving cost/quality outcomes, including analyses of case type level data and case management performance indicators for both payers and providers. CCM provides solutions and implementation strategies to meet the unique needs of clients as they seek ways to meet mission and margin targets across the continuum.

Happy St. Patrick’s Day! 🍀Wishing you a day filled with a little luck, a lot of positivity, and maybe even a few moments...
03/17/2026

Happy St. Patrick’s Day! 🍀

Wishing you a day filled with a little luck, a lot of positivity, and maybe even a few moments to celebrate along the way.

We’re grateful for the people and partnerships that make our work so meaningful—today and every day.

Leadership transitions and staffing gaps can put real pressure on case management teams.The good news: our healthcare ca...
03/11/2026

Leadership transitions and staffing gaps can put real pressure on case management teams.

The good news: our healthcare case management consulting group currently has experienced interim leaders available and ready to step in.

Our expertise includes:
• Case Management Leadership
• Care Coordination & Throughput
• Utilization Review
• Denials & Appeals
• Program Development & Performance Improvement

If your organization needs experienced interim support, contact us today: https://www.cfcm.com/contact/

In recognition of Women's History Month, we’re proud to highlight the leadership behind our organization.Meet our Presid...
03/10/2026

In recognition of Women's History Month, we’re proud to highlight the leadership behind our organization.

Meet our President & CEO, Bonnie Geld, MSW.

Bonnie brings more than two decades of leadership in healthcare case management. Her work has focused on designing longitudinal case management programs that support patients across the continuum of care, strengthening transition planning, improving processes, and building collaborative teams that successfully integrate both social work and RN expertise.

Throughout her career, Bonnie has helped health systems rethink how care management works—creating programs that are not only effective, but truly patient-centered. Her dedication to collaboration, innovation, and team development has helped organizations build stronger care management models and better support the professionals doing this critical work every day.

We are incredibly proud to be led by a leader whose foundation in social work continues to shape our mission, our values, and our commitment to improving healthcare systems.

Uplift. Defend. Transform.This Social Work Month, we recognize the extraordinary impact social workers have across healt...
03/04/2026

Uplift. Defend. Transform.

This Social Work Month, we recognize the extraordinary impact social workers have across healthcare and our communities.

Social workers uplift individuals and families in their most vulnerable moments, defend dignity and access within complex systems, and transform lives through advocacy, compassion, and expertise.

In healthcare case management, their work is essential—connecting people to the care, resources, and support they need to move forward.

Today and every day, we thank social workers for the profound difference they make.

Since 1986, The Center for Case Management has helped define what excellence in hospital case management looks like.We’v...
03/03/2026

Since 1986, The Center for Case Management has helped define what excellence in hospital case management looks like.

We’ve advised through DRGs, managed care expansion, value-based purchasing, readmission penalties, and sustained margin compression.

We have guided organizations through complexity, transformation, and reinvention — repeatedly.

Experience at this level isn’t common.
It’s earned.

When experience matters, leadership matters more.
Partner with CFCM and build a case management model designed for today’s financial and regulatory realities. https://www.cfcm.com/

The Center for Case Management Cultivating solution-centric, successful, and valuable Case Management Outcomes for hospitals and health organizations globally. Mastering Case Management Metrics Webinar - JOIN US!What if your dashboard showed you exactly where to act? Discover how WellSky and The Cen...

Partnership is more than a contract — it’s a shared commitment to outcomes.At CFCM, we don’t just provide case managemen...
02/23/2026

Partnership is more than a contract — it’s a shared commitment to outcomes.

At CFCM, we don’t just provide case management support. We collaborate. We listen. We problem-solve alongside our clients to create sustainable, people-centered solutions.

When organizations work together with alignment and purpose, impact follows.

We’re grateful for clients who see us not just as consultants, but as strategic partners.

https://www.cfcm.com/

Happy Presidents’ Day 🇺🇸Our office is closed today in observance of the holiday. We’ll resume normal business hours tomo...
02/16/2026

Happy Presidents’ Day 🇺🇸

Our office is closed today in observance of the holiday. We’ll resume normal business hours tomorrow.

Why do case managers, nurses, and social workers sometimes feel out of sync? The answer is simple: Misaligned communicat...
02/09/2026

Why do case managers, nurses, and social workers sometimes feel out of sync? The answer is simple: Misaligned communication and unclear processes. When teams understand roles, expectations, and data, collaboration improves dramatically.

Finding trouble keeping your team aligned? We've got solutions! Contact us to learn more: info@cfcm.com

https://www.cfcm.com/contact/

When case management systems aren't aligned, both patients and hospitals feel the impact greatly. This is where our trus...
02/06/2026

When case management systems aren't aligned, both patients and hospitals feel the impact greatly. This is where our trusted solutions come in.

Our consultants work with healthcare organizations to strengthen case management, improve workflows, and support better patient and financial outcomes.

Let's build a case management program that works! Contact our team today: info@cfcm.com

https://www.cfcm.com/contact/

ICYMI: Discover how WellSky and The Center for Case Management can provide real-time insights to help improve outcomes. ...
02/04/2026

ICYMI: Discover how WellSky and The Center for Case Management can provide real-time insights to help improve outcomes. Watch our on-demand webinar—Mastering Case Management Metrics—for details. 👇

Discover how WellSky and The Center for Case Management can provide real-time insights to help improve outcomes.

What if your dashboard showed you exactly where to act — right now? Join WellSky and The Center for Case Management, Inc...
01/22/2026

What if your dashboard showed you exactly where to act — right now?

Join WellSky and The Center for Case Management, Inc. on Jan. 27 at 12 p.m. ET for a 45-minute live webinar featuring:

✅ A demo of the WellSky Clinical Performance Dashboard, powered by The Center for Case Management, Inc.

✅ Real-life scenarios on how to navigate the four CARTBoardTM domains

✅ A live Q&A with Jeffery Echternach, technology officer at The Center for Case Management, Inc.

Register now to save your spot: https://lnkd.in/guVgTx6U

Healthcare case management is complex, and when systems aren't aligned, both patients and hospitals feel the impact.Our ...
01/20/2026

Healthcare case management is complex, and when systems aren't aligned, both patients and hospitals feel the impact.

Our consultants partner with healthcare organizations to enhance case management operations, streamline workflows, and support improved patient and financial outcomes.

Let's build a case management program that works. Contact our team at: info@cfcm.com

Address

214 North Main Street , Suite 207
Natick, MA
01760

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+15089754529

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