12/11/2025
Mental Health & Chatbots: Supportive Tools… with Important Limits for Kids & Teens
AI-based chatbots are becoming more common in the mental health space, and many young people enjoy using them because they feel safe and accessible. They can offer journaling prompts, grounding exercises, emotional vocabulary, and general mental wellness support.
However, it’s important for parents, caregivers, and teens to understand both the benefits and the limitations.
⚠️ Potential Risks:
• Chatbots are not clinically trained and may misunderstand situations
• They cannot diagnose, provide therapy, or respond to crisis situations
• Some platforms collect or store personal information
• Overreliance may prevent teens from seeking real support
• Advice may be vague, inaccurate, or not developmentally appropriate
✔️ Tips for Safe & Healthy Use:
• Use chatbots as supplemental tools alongside real-life support
• Choose platforms with strong privacy protections
• Keep communication open — ask teens what the bot has been telling them
• Set boundaries around when AI is helpful vs. when a human is needed
• Encourage professional help when challenges feel overwhelming
The takeaway: Chatbots can be powerful support tools, but they shouldn’t replace real human connection or professional mental health care. When used wisely, they can enhance emotional understanding and help kids express what they’re feeling.