08/07/2025
๐ Meet Amy Wagner! ๐
Amy is one of our compassionate and dedicated Patient Service Representatives here at Family Medical Care. With over 40 years of experience in healthcare, Amy brings a wealth of knowledge, empathy, and a deeply personal touch to her work every day. Sheโs been part of the FMC team for nearly 2 years, and her commitment to our mission is evident in everything she does.
When asked what she loves most about her role, Amy shared:
โก๏ธ โI love working with each patient and family member to provide compassion and empathy in a Christ-like manner. I personally know how comforting it is to have someone who understands and can make each situation less stressful. Even if itโs just a smile or listening ear โ I strive to help however I can.โ
Amy also shared how much she enjoys gathering the information our providers need to deliver excellent care โ all while contributing to the unified vision that Dr. Gardner has for the practice. She describes the environment at FMC as โvery uniqueโ โ and her heart for others truly helps make it that way.
๐ Education & Career Journey
A graduate of Wilmington Area High School, Amy holds both a CNA license and Med Tech license. Before joining FMC, she dedicated over 39 years to Shenango Presbyterian Seniorcare, where she served in a variety of roles including CNA, Clinical Secretary, Admissions/Discharge Coordinator, Medical Records/Coding, and Scheduling.
๐ฟ Personal Life & Interests
Outside of work, Amy is a proud Christian and active member of New Life Baptist Church, where she leads a small group Bible study on Wednesday nights and volunteers at the Bread Basket Food Pantry in New Castle each month. She loves supporting her nieces and nephews in their activities, cheering on the Steelers, Penguins, Pirates, and Penn State, and spending time in nature โ appreciating what she describes as โGodโs beautiful masterpiece.โ Amy treasures quality time with her close friends and family, who she says are her heart and biggest blessing. ๐