PoNS® FACEBOOK COMMUNITY GUIDELINES
Thank you visiting our social community page. The PoNS Therapy® page is an outlet for news and information about PoNS Therapy with a goal of collaboration among patients, caregivers and the clinical community to improve care for the many people experiencing gait deficit due to mild-to-moderate symptoms of multiple sclerosis. PoNS Therapy is authorized for commercial use in the United States; The PoNS device is indicated for use as a short term treatment of gait deficit due to mild to moderate symptoms from multiple sclerosis and is to be used as an adjunct to a supervised therapeutic exercise program for adults 22 years of age and over by prescription only. We encourage comments and contributions from visitors of this page. Below you’ll find some guidelines that are designed to ensure the information shared on this page is appropriate, on topic and conducive to constructive dialogue. If your post mentions an experience with the PoNS Device or PoNS Therapy, we may contact you for more information. In order to monitor the safety and satisfaction of PoNS Therapy, we encourage you to report any experiences or issues with the PoNS Device or PoNS Therapy to your PoNS Trainer or call 1 877-564-0008 or email support@heliusmedical.com. Keep in mind that while we want to hear your thoughts and do not intend to censor anyone, we have the right to remove any post or comment that violates Facebook guidelines. In addition, we respectfully request that you avoid posting comments that include:
• Vulgarity
• Off-topic subjects that may be considered spam or advertising
• Comments that may be construed as medical advice, including unsolicited or unverified medical advice
• Comments that promote the use of PoNS for indications other than gait deficit due to mild-to-moderate symptoms of MS
• Comments that promote the use of PoNS in geographies where PoNS is not cleared for commercial use
• Discriminatory or derogatory comments
• Politics & religion
• Profanity or personal attacks
• Promotion of illegal activity
• Infringement of copyrights or trademarks
• Your personal information or that of others including personal contact information
We reserve the right to remove any comments and to block or remove any user, that in our sole discretion does not comply with these community guidelines. We’re committed to responding to your messages in a timely manner as appropriate. If a message is sent or a comment is made outside of regular business hours, or on weekends or holidays, our goal is to respond when business resumes. As responses may not be immediate, please call 911 in the event of a medical emergency. The views and opinions expressed by members of this community in the comments sections do not necessarily reflect the views of Helius Medical Technologies. Helius does not endorse and is not responsible for information and opinions shared by our followers and community members. Finally, the collection, storage, use, disclosure, retention and destruction of data on this page, including any personal data, are all subject as applicable to Facebook’s terms of use and privacy policies.
